Hà Nội, Vietnam · On-site
We're seeking some Customer Support Agents Full-time (Night Shift Required) to assist in providing email customer support and customer queries from around the world. Successful candidates will join our team to assist in …
Skills: English Writing, English Reading, MS Office, Google Applications, AI Tools
Hà Nội, Vietnam · Hybrid
$20000k–$37000k/mo
About Globibo Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benc…
Skills: Account Servicing, Project Management, B2B Sales, Customer Relationship Management, Proposal Writing
Hà Nội, Vietnam · On-site
About us CoderPush is a remote-first technology company that partners with startups and global businesses to build scalable, high-quality software products. We focus on long-term collaboration, clear communication, and d…
Skills: AWS, OpenShift, Kubernetes, CI/CD, GitOps
Hà Nội, Vietnam · On-site
Minimum qualifications: Bachelor's degree in Electrical Engineering, Industrial Engineering, Manufacturing Engineering, or equivalent practical experience. 5 years of experience in printed circuit board assembly (PCBA) m…
Skills: PCBA Manufacturing, New Product Introduction, Design for Manufacturability, Surface Mount Technology, Failure Analysis
Hà Nội, Vietnam · Hybrid
Are you an innovative Business Analyst looking to make an impact in the Digital Bank domain? We want you! Join Our Team: Revolutionize Digital Banks with Cutting-Edge Technology Who We Are: At TymeX, we are at the forefr…
Skills: Business Analysis, Banking Product Development, Functional Requirements Definition, Problem Solving, Analytical Thinking
Hà Nội, Vietnam · Hybrid
Job Description WHAT YOU WILL BE WORKING ON Primary focus This role plays a key part in maintaining a smooth and productive working environment by delivering Hardware and IT support services to Gameloft Hanoi employees. …
Skills: Hardware Support, IT Troubleshooting, Windows OS, Linux OS, Asset Management
Hà Nội, Vietnam · On-site
About the job At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to buil…
Skills: IT Audit, IT General Controls, Application Controls, ICFR, SOX
Hà Nội, Vietnam · On-site
Minimum qualifications:Tối thiểu 02 năm kinh nghiệm ở vị trí Kỹ sư sản phẩm (kiểm soát chất lượng và phát triển nhà cung cấp thiết bị điện tử thông minh) hoặc tương đương.Có kinh nghiệm triển khai chuyển đổi sản phẩm mới…
Skills: Quality Control, Supplier Development, New Product Introduction, Mechanical Manufacturing Processes, Visual Inspection
Hà Nội, Vietnam · On-site
Minimum qualifications: At least 2 years of experience in Product Engineer (quality and supplier development, smart electronic equipment manufacturing) position; Or of relevant experience in equivalent positions. Experie…
Skills: Product Engineering, Quality Development, Supplier Development, Mechanical Manufacturing, Cosmetic Inspection
Hà Nội, Vietnam · Remote OK
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Skills: Escalation Governance, Root Cause Analysis, SaaS Support Operations, Triage Control, Operational Systems Architecture
Hà Nội, Vietnam · Remote OK
Top 3 Reasons To Join Us Competitive SalaryInternational EnvironmentWorking on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100%…
Skills: .Net Core, C#, GraphQL, MongoDB, Docker
Hà Nội, Vietnam · On-site
ACG_3654_JOB Our client is a leading financial services company in Vietnam that is looking for a qualified candidate to join their firm. Be responsible for the management, operation, and development of the CRM system sup…
Skills: CRM Management, CRM Implementation, Salesforce, Product Management, Stakeholder Management
Hà Nội, Vietnam · On-site
FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design a…
Skills: C++, Java, Socket Programming, SQL, Oracle
Hà Nội, Vietnam · Hybrid
Company Description SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven developmen…
Skills: B2B Lead Generation, English Communication, Market Analysis, Sales Strategy, Customer Feedback Management
Hà Nội, Vietnam · Hybrid
Company Description SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven developmen…
Skills: B2B Lead Generation, Market Research, English Communication, Negotiation, Persuasion
Hà Nội, Vietnam · Remote Solely
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be …
Skills: Account Management, Stakeholder Management, KPI & SLA Monitoring, Conflict Resolution, Negotiation
Hà Nội, Vietnam · On-site
Imagine what you could do here! At Apple, great ideas have a way of becoming great products, services and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could …
Skills: Corrective Actions, Failure Analysis, Supplier Management, Project Management, Design Of Experiments
Hà Nội, Vietnam · On-site
Imaging what you could do here! At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what yo…
Skills: New Product Introduction, Supply Chain Management, Program Management, OEM Management, DFX
Hà Nội, Vietnam · Hybrid
Company Description SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven developmen…
Skills: SQL, Python, ETL/ELT, Power BI, Data Profiling
Hà Nội, Vietnam · Remote Solely
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news artic…
Skills: Swift, SwiftUI, Multithreading Programming, CI/CD, Fastlane
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide prompt and accurate email support to global customers by troubleshooting issues and replicating user experiences. Record case details and escalate complex queries according to defined procedures to ensure high customer satisfaction.
Candidates must have excellent English writing skills and proficiency in MS Office, Google apps, and AI productivity tools. Experience with customer service platforms like Zendesk or HubSpot and basic mobile OS troubleshooting is required.
We're seeking some Customer Support Agents Full-time (Night Shift Required) to assist in providing email customer support and customer queries from around the world.
Successful candidates will join our team to assist in answering questions, troubleshooting, replicating customer experiences, and escalating queries when required. Agents should be capable of providing answers to both simple and complicated questions in a timely manner.
The position demands an excellent standard of customer service, good English writing skills, and a high level of customer satisfaction.
Respond to customer inquiries via email promptly, accurately, and courteously.
Provide clear, valid, and complete information using approved knowledge bases, tools, and processes.
Record customer complaints, issues and relevant case details for follow-up and investigation.
Meet daily productivity and quality targets.
Escalate cases according to defined procedures when required.
Follow standard communication guidelines and policies at all times.
Support continuous improvements through reporting common customer issues, patterns, and feedback.
Attend team meetings, training sessions, and coaching sessions when scheduled
Excellent English skills, especially in writing and reading
Good computer skills (familiar with MS Office & Google applications).
Proficient in leveraging AI tools to optimize productivity and streamline workflows.
Experience with customer service software/platforms is required, with a preference for knowledge of Zendesk, Intercom, and HubSpot.
Familiarity with basic troubleshooting steps for application or feature issues across iOS/Android devices.
High attention to detail and accuracy in writing.
Excellent interpersonal skills.
Ability to work independently and in a team
1. Salary and Benefits
2. Working Environment
Working time
- Operating hours: Monday through Sunday.
- Work in a maximum of 40 hours per week (5 shift/week with at least 1 night shift)
- Availability on weekends, holidays, and at least one night shift throughout the week is preferred.
Working Address: Tam Trinh Street, Hai Ba Trung, Hanoi
All interested candidates are welcome to apply. Please send your resume (in English) expressing your interest to us!
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Empowering Global Brands Through Custom BPO Solutions Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises. Our approach combines cutting-edge technology and global expertise to drive operational excellence, scalability, and measurable results. Our workforce of 6,000+ individuals spans 24 countries and supports more than 75 languages. We partner with clients to build tailored engines of growth—whether streamlining operations, enhancing customer experiences, or accelerating innovation. Our commitment to secure, results-driven solutions ensures businesses achieve their goals efficiently, no matter the complexity. Why Gear Inc? ✅ Custom Integration: Solutions evolve to precisely fit client needs ✅ Global Reach: Localized expertise with a worldwide perspective ✅ Tech-Driven: Cutting-edge technological capabilities are combined with hands-on expertise to future-proof your operations For brands competing in dynamic markets, we are the partner who understands precision matters—in service delivery, client relationships, and long-term success. Whether you need scalable contact center solutions, careful content moderation, secure financial services, detailed data management, end-to-end gaming support, or tailor-fit business solutions. Gear Inc provides the personal attention you expect with results-driven expertise to propel your business forward. Visit GearInc.com to explore how we empower growth so you can focus on your core company functions. - Website: https://www.gearinc.com/ - Facebook: https://www.facebook.com/GearIncGlobal/ - Instagram: @gearincglobal - YouTube: http://www.youtube.com/@gearincglobal
Offices: 8 Eu Tong Sen Street, Singapore, Central Singapore 59818, SG
There are currently 147 open technology positions in Hà Nội, Vietnam listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include VINFAST, Aloha Consulting Group, Gameloft, EY, Speechify, among others. Browse the listings above to see every active employer.
Yes — 42 of the 147 open technology positions offer remote or hybrid work (18 remote, 24 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
