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Full-time
bachelor degree
Posted 42d ago
~40 hrs/week
Responsibilities
Manage enterprise client relationships to drive retention and growth of OpenText Maintenance and Support Programs. Responsibilities include quoting, positioning upsells, and collaborating with internal sales and marketing teams to close renewals.
Requirements
Requires 5-10 years of experience in sales or lead generation and a university degree in a related field. Candidates must possess exceptional communication skills in English and Arabic, with a strong ability to build client relationships.
Full job description
OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
The opportunity:
Reporting to the Director , customer Support Sales, this position is focused on relationship management, Enterprise client management , selling the value of Open Text Maintenance and Support Programs and driving retention as well as growth. Enterprise client account and channel management , Quoting, positioning upsells, regular follow-up and closing renewals are primary responsibilities. Strong organizational skills and the ability to accurately forecast are required, concurrently the incumbent will be responsible for identifying and conducting gap analysis and process improvement.
You are great at:
Providing exceptional service by reaching out via phone and F2f meetings on a consistent basis and building strong customer relationships. In addition, providing a consultative and proactive process to producing competitive renewal quotes.
Consulting with internal sales teams to prepare renewal quotes, overcome objections through process of negotiation and adjust quotes as required to ensure competitiveness of the solution being presented to the customer. Working with the whole ecosystem internally with licenses sales ,channel ,marketing as well externally with client decision makers and channels/ distributors
Maintaining and updating reporting systems used for research and providing accurate forecasts within a sales support territory
Cultivating strong business relationships with the Account Executives and other stakeholders
Developing ongoing lead generation and pipeline through innovation and customer insight to gain new maintenance renewal contracts, while continuously selling the high value of OpenText’s support programs
Taking ownership of the contracts assigned to you. A strong sense of urgency is required to manage your portfolio resulting in full value, on time renewals.
Demonstrating high attention to detail to review and process incoming purchase orders and payments.
Consistently looking to enhance the renewal process and procedures while working to achieve an exceptional team environment.
What it takes:
5-10 years’ experience working in a sales oriented, or lead generation environment
University/College degree within a related discipline or equivalent work experience
Exceptional communication both written and verbal ( English, Arabic and other languages like French is a plus) , with the ability to listen and understand client needs and focus the content
Ability to think outside the box when researching leads for expanding new maintenance contracts and finding new and creative ways to show how OpenText products can help the client achieve their goals
Strong desire in establishing and maintaining strong relationships with client
Ability to work cross functionally with a dynamic team who rely on each other to achieve overall corporate goals
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Related keywords
Information ManagementDigital TransformationAIMaintenance and Support ProgramsChannel ManagementRenewal QuotesPurchase OrdersCustomer InsightEnterprise SalesCRM
OpenText has completed the purchase of Micro Focus . We are excited to combine together to provide expanded offerings that support our customers’ growing needs to digitize and work smarter. We are now 25,000 experts strong making us better able to help our customers and fuel our innovation.
Micro Focus brings critical technologies to OpenText, including new categories of AI & Analytics, Application Development & Delivery, Application Modernization, and Digital Operations Management. They greatly complement OpenText’s proven market leadership in Content Services, Business Network, Digital Experience and Cyber Security. With our combined capabilities, we will help customers gain an information advantage and accelerate their digital transformation.
The newly combined company will focus on future business growth that is inclusive, sustainable, and human centric. We can accelerate how we solve complexities by bringing information and automation together so businesses of all sizes can be re-invented through new digital fabrics, new rules, and new ways to work.
The world’s most trusted companies trust OpenText, and our expertise is in helping people work smarter. OpenText powers and protects information to elevate every person and every organization to be their best.
Offices: The Lawn, 22-30 Old Bath Road, Newbury, Berkshire RG14 1QN, GB · One Irvington Centre, 700 King Farm Boulevard, Suite 400, Rockville, MD 20850-5736, US · 1800 Novell Pl, Provo, UT 84606, US · 5, Bengaluru, Karnataka 560093, IN
How many Sales jobs are open in Dubai, United Arab Emirates right now?
There are currently 1,173 open sales positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Dubai, United Arab Emirates?
Companies currently hiring include Chalhoub Group, Al-Futtaim, Accor, Buccellati, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
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