Business Development Representative - Contact Center (CX)
Denver, Colorado, United States · Hybrid
$65k–$120k/yr
Mid level$280M raised
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Skills: Business development, Cold prospecting, CCaaS, Customer experience, Salesforce
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Relationship Banker - CO Metro Southeast Market - Denver, CO
Denver, Colorado, United States · On-site
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$65k–$120k/yr
Full-time
Health insurance, Mental health support, Financial health support, Work-life balance support, Equity
Posted 3d ago
Apply by Oct 11
~40 hrs/week
Responsibilities
You will own the top-of-funnel motion for Zoom Contact Center by identifying and engaging enterprise accounts through targeted outreach and ABM campaigns. You will also conduct discovery calls and collaborate with cross-functional teams to drive pipeline growth and maintain accurate records in Salesforce.
Requirements
Candidates must have demonstrated experience with contact center solutions, CCaaS, or customer experience technologies. You should possess strong sales acumen, the ability to engage C-level executives, and a proven track record of meeting or exceeding sales quotas.
Full job description
What You Can Expect
As a Contact Center Business Development Representative, you'll own the top-of-funnel motion for Zoom Contact Center, one of the fastest-growing and most strategically important divisions in the company. You will engage directly with C-level and VP-level decision-makers at enterprise accounts, partnering with Account Executives to build and execute targeted outreach campaigns that drive pipeline.
This is a role where your domain expertise matters from day one. You'll bring existing knowledge of the CCaaS space, and in return, you'll have ownership of your outreach strategy, visibility with senior sales leadership, and a clear path to Account Executive.
If you're a relentless hunter who speaks CCaaS fluently, thrives on cold prospecting, and wants to work with best-in-class field teams on strategic account campaigns — this is where you build your career.
About the Team
Zoom Contact Center is our fastest-growing and most strategically important business and this BDR team is the engine behind it. We entered the Gartner Magic Quadrant for CCaaS in under three years, and we're only accelerating from here.
Our CX org operates with a startup feel inside an established brand — you'll have the backing of Zoom's scale and resources, and the visibility that comes with working on a product line where leadership is paying attention.
Responsibilities
Identifying and engage enterprise accounts that would benefit from Zoom Contact Center by leveraging targeted account lists and ABM campaigns.
Executing 70+ outbound activities daily, including cold calls, emails, video messages, and LinkedIn outreach.
Working with Zoom CX Specialists, Field Marketing, geo BDRs, and ABM teams to craft and execute highly targeted account-based campaigns.
Identifying and qualify Zoom Contact Center opportunities by conducting discovery calls and understanding a prospect’s contact center needs.
Developing compelling, account-specific messaging to engage C- level executives and VPs in Customer Experience (CX), IT, and Operations.
Maintaining accurate records in Salesforce (SFDC) and contribute to Zoom’s enterprise pipeline growth.
Tracking weekly and monthly performance, proactively adjusting strategies based on results and feedback.
What We’re Looking For
Demonstrated previous experience working with contact center solutions, CCaaS, or customer experience technologies.
Have excellent customer service skills and sales acumen.
Work with multiple teams (CX Specialists, Sales, Field Marketing, ABM, Geo BDRs) to refine sales strategies.
Deliver in high-volume outbound prospecting, with the ability to handle rejection and adapt strategies.
Experience engaging C-level and VP executives, using consultative selling and personalized messaging.
Success in achieving or exceeding quarterly BDR quotas and contributing to pipeline growth.
Compensation
Approximately 65,000−120,000 OTE annually, based on a standard 40-hour work week. This is a non-exempt position eligible for overtime pay in accordance with applicable law.
Salary Range or On Target Earnings:
Minimum:
$31.00
Maximum:
$58.22
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
10/11/26
Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.
About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
#LI-Remote
Related keywords
Business Development RepresentativeZoom Contact CenterCCaaSCXEnterprise AccountsSalesforceABMOutbound ProspectingCold CallingPipeline GrowthCustomer ExperienceConsultative SellingLead QualificationField MarketingStrategic Account CampaignsSaaS
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙
Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.
We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
Offices: 55 Almaden Blvd., 6th Floor, San Jose, CA 95113, San Jose, CA 95113, US · Level 1, 9 Castlereagh St, Sydney, NSW 2000, AU · 8000 Avalon Blvd, Suite 100, space 216, Alpharetta, Georgia 30008, US · 7601 E Technology Way, 3rd Floor, Denver, Colorado 80237, US · 6601 College Blvd, Suite 120, Overland Park, Kansas 66211, US
How many Sales jobs are open in Denver, CO right now?
There are currently 1,778 open sales positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Denver, CO?
Companies currently hiring include Symmetry Financial Group, Saks Fifth Avenue, Ibotta, Esri, CoStar Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Denver, CO?
Yes — 549 of the 1778 open sales positions offer remote or hybrid work (265 remote, 284 hybrid).
How do I apply for Sales jobs in Denver, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.