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Part-time
Complimentary quarterly wrinkle treatment, Retinoid, Employee discount for Peachy services and products
Posted 18h ago
~18 hrs/week
Responsibilities
The Front Desk Coordinator manages the studio experience by greeting clients, facilitating check-in/check-out, and providing education on treatments and products. They also collaborate with clinical providers to drive sales and maintain studio operations, including cleanliness and inventory management.
Requirements
Candidates must have experience in customer service, hospitality, or retail and be at least 18 years old. The role requires a minimum of 18 hours per week, including weekend and holiday availability, and the ability to perform physical tasks like lifting up to 30 lbs.
Full job description
Peachy’s mission is to clear care barriers and make wrinkle treatment more accessible than it’s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care, and solutions backed by science. Plain and simple.
Job Title: Front Desk Coordinator (Studio Experience Specialist)
Location: Austin, Texas - Peachy East Austin
The Front Desk Coordinator role at Peachy, known internally as a Studio Experience Specialist, works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services, driving sales through personalized recommendations and exceptional client care.
What You’ll Do:
Greet clients and ensure a seamless check-in and check-out process
Build strong client relationships by understanding individual needs, recommending products and services, and identifying opportunities to enhance the client experience through thoughtful upselling.
Execute sales strategies and initiatives to achieve individual and team performance goals while delivering an exceptional client experience.
Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
Complete studio opening and closing tasks
Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices
Who You Are:
Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
Tech Savvy - Readily learns and adopts new technologies.
Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning & Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.
What You Have:
Client facing experience in a customer service, hospitality, high-end retail or wellness services role.
Must be able to work a minimum of 18 hours per week. Weekend availability on Saturdays or Sundays is required, along with some holiday availability.
Employees are required to complete a minimum of one weekday half shift and one weekend half shift. Any remaining hours to reach the 18-hour minimum may be fulfilled at the employee’s discretion.
Minimum of 18 years old and eligible to work in the United States without sponsorship
Physical Requirements:
Frequently required to kneel, bend, sit and stand for long periods of time
Ability to lift/transport items weighing up to 30 lbs
Employee discount for Peachy services and products
The target base pay for the Studio Experience Specialist role in [Austin, TX] is $18.00/hour USD. This rate may be modified in the future.
This position requires additional responsibilities not listed here and may change throughout employment.
By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy’s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy’s Privacy Policy, which can be found here: https://peachystudio.com/pages/privacy-policy
#LI-Onsite
Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at [email protected].
Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.
Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Related keywords
Front Desk CoordinatorStudio Experience SpecialistBotoxRetinoidsSkincareCustomer ServiceHospitalityRetailWellnessSalesUpsellingHIPAAInfection ControlPPEClient RelationsStudio Management
Wrinkle Care, Reimagined.
At Peachy, we view wrinkles through the lens of prevention. Our approach focuses on what’s proven to work, delivering care that’s grounded in science and personalized through a preventative blend of Botox, prescription retinoids, and daily-use sunscreen for every face and skin type.
With studios across New York, Washington D.C., Chicago, Austin, Charlotte, and Atlanta - Peachy offers a full suite of services designed to diminish and prevent fine lines. As an experience, we balance function, innovation, and taste, with an emphasis on genuine client empowerment.
How We’re Doing It
- Every provider at Peachy is board-certified and dedicated exclusively to communicating around and delivering personalized wrinkle care.
- Every wrinkle analysis is complimentary, powered by AI, pressure-free, and tailored to give clients the most precise plan to smooth and refine lines.
- Pricing is simple and transparent for all FDA-approved treatment areas, with no surprises or surcharges.
- Studio Experience Specialists ensure clients feel welcomed and supported at every stage of their Peachy journey.
In a word, we're taking wrinkle care where it hasn’t been before.
As we expand our footprint in New York and beyond, we’re seeking the talent that will help us shape the future of preventative skincare. But talent alone isn't enough — we're looking for individuals motivated to create positive change in skin and in every dimension of operations.
Treating wrinkles shouldn’t be confusing or complicated. It should be as seamless as the skin you're striving for. With Peachy, it is.
Offices: 281 Hudson St, New York, NY 10013, US · 70 Schermerhorn St, Brooklyn, New York 11201, US · 120 Broadway, New York, NY 10271, US · 237 Park Ave, Suite 0125, New York, NY 10017, US · 442 W 33rd St, Suite 103, New York, NY 10001, US