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Direct Sales Representative (B2B Sales) - Cleveland, OH
Cleveland, Ohio, United States · On-site
$55k–$90k/yr
Entry level
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Coordinates outreach services to healthcare professionals and community agencies to grow census and increase length of stay. Develops and implements strategic marketing plans while maintaining relationships with referring sources like physicians and hospitals.
Requirements
Requires considerable experience in healthcare marketing and sales management with a preference for a bachelor's degree in business or public administration. Must possess a valid driver's license, auto insurance, and the ability to work independently and within a team.
Full job description
Hospice of the Western Reserve is now Reserve Care. Our new name reflects the full scope of care we provide while honoring nearly 50 years of trusted service. We continue to deliver expert hospice, palliative and grief support with the same compassionate team. When you join Reserve Care, you become part of a legacy that walks alongside patients, families and communities with guidance and meaningful support during life’s most important moments.
JOIN US IN MAKING THE MOST OF EVERY DAY!
Reserve Care operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Coordinates comprehensive continuum of outreach services to professionals and community. Facilitates appropriate referrals to help grow census, increase length of stay and enhance the quality of care via effective communications with referrers. Assures that marketing programs and activities are appropriately integrated into the strategic marketing plan.
WHAT YOU WILL DO:
Provides input and collaborates with the Director of Provider Relations to develop and implement the strategic marketing plan; establishes plan goals and measurable objectives that directly impact census; develops action plans for underserved or unserved populations that could benefit from hospice care and Navigator services; evaluates plans and outreach programs and activities on an ongoing basis.
Creates effective, ongoing relationships with various professional referring sources and community agencies, including physicians and their nursing staffs, discharge planners in hospitals, managed care organizations, social services and nursing administration, staff of alternative homes, home health agencies, HMO contracted groups and other organizations; promotes understanding and increased utilization of agency services.
Evaluates and monitors referrals, admissions and ALOS history and other related marketing and referral data for all referring sources; assures accurate and timely quantitative documentation of marketing and referral activities; tracks data, and reports on overall effectiveness of outreach in impacting growth.
Represents agency at appropriate community and professional meetings; serves as liaison to groups and community organizations through networking, speaking engagements, health fair participation and committee work; initiates and maintains liaison relationships, contracting, and education with inpatient facilities serving agency patients.
Participates in the Quality Assurance/Utilization Review process on an ongoing basis; provides input to and completes follow-up with professional referral sources on quality concerns, FEHC surveys, and service needs.
Assists in planning, implementing and/or presenting educational programming and events for physicians and other allied health professionals; provides internal education related to effective communication with professional referral source; participates with team members in developing new and/or enhancing existing end-of-life topic presentations for professional communities.
Participates on agency committees; performs additional duties as assigned.
SUCCESS CAPABILITIES:
Graduation from an accredited college or university, with the possession of a bachelor’s degree in business or public administration preferred. Considerable experience in marketing and sales management, preferably in healthcare, and demonstrated experience in successfully developing effective referral resources in the community; or any combination of education and experience that provides the knowledge, skills and abilities listed below.
Considerable knowledge of and experience in marketing and community relations.
Knowledge in the design and execution of marketing, and community relations programs and activities.
Ability to plan, organize and direct a variety of marketing, outreach and community-relations programs and activities within the strategic goals of the organization.
Ability to represent effectively the agency in the community and on a state and national level.
Ability to communicate effectively, orally and in writing.
Ability to establish effective working relationships with others.
Ability to work independently and within a team
Ability to maintain accurate and confidential records.
Ability to have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR’s insurer.
Skill with Microsoft Office and other database software.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Technology Package
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver’s license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Reserve Care
17876 St. Clair Ave.
Cleveland, OH 44114
216.383.2222 or
Reserve Care is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
Same Care. Same Compassion. Same Caregivers. New Name.
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
1978
Headquarters
Cleveland, OH
LinkedIn followers
6,619
Reserve Care is a nonprofit health care organization delivering hospice, palliative, pediatric and advanced illness care, as well as grief support services across Ohio. Grounded in nearly five decades of expertise, we partner with patients, families and communities to provide compassionate, individualized care with clarity and trust.
Headquartered in Cleveland, Ohio, Hospice of the Western Reserve provides hospice services, palliative care, and bereavement support to patients and families throughout Northern Ohio including Ashtabula, Cuyahoga, Erie, Geauga, Huron, Lake, Lorain, Medina, Ottawa, Portage, Sandusky, Seneca, Stark and Summit counties.
Learn more about our Quality of Life capital campaign: hospicewr.org/QOL
CONNECT WITH US:
Facebook: @hospiceWR
Instagram: @hospicewr
Twitter: @hospicewr
Offices: 17876 St. Clair Avenue, Cleveland, OH 44110, US · 300 East 185th Street, Cleveland, OH 44119, US · Ames Family Hospice House, 30080 Hospice Way, Westlake, OH 44145, US · 5075 Windfall Rd, Medina, Ohio 44256, US · 34900 Chardon Rd, North Building 1, Suite 105, Willoughby Hills, Ohio 44094, US
Home CareExtended CareInpatient CareRespite CareSpecialized programs in AIDSDementiaHeart/LungPediatric Careand VeteransHospital
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