Our Story: Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company…
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Entry level
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$15/hr–$16/hr
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Full-time
associate degree, bachelor degree
Paid time off, Paid holidays, Medical insurance, Dental insurance, Vision insurance, 401k retirement savings plan
Posted 21h ago
~40 hrs/week
Responsibilities
The Retail Operations Coordinator supports the Retail Operations Manager by executing day-to-day operational initiatives and ensuring consistent company standards across multiple states. This role involves managing SOPs, coordinating operational projects, conducting store audits, and collaborating with cross-functional departments to drive efficiency.
Requirements
Candidates should have 3+ years of retail or field operations experience, preferably within the cannabis industry. Proficiency in Microsoft Office, strong project management skills, and the ability to travel regionally are required.
Full job description
Our Story:
Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started.
Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time.
Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do.
If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story.
Overview:
The Retail Operations Coordinator supports the Retail Operations Manager by executing day-to-day operational initiatives across a multi-state retail organization. This role partners with Retail, Compliance, Finance, Supply Chain, Marketing, HR, and IT to ensure consistent execution of company standards, support new store openings, maintain SOPs, drive operational excellence, and improve the overall efficiency of retail operations.
Responsibilities:
Support new store openings, acquisitions, remodels, and operational rollouts.
Maintain and update Standard Operating Procedures (SOPs), job aids, and operational documentation.
Coordinate operational projects including POS implementations, system enhancements, and process improvements.
Prepare, validate, and distribute weekly KPI, labor, inventory, compliance, and operational reporting.
Conduct store audits and follow up on corrective action plans with District and General Managers.
Support cash management, inventory controls, and operational compliance initiatives.
Partner with Compliance to ensure regulatory requirements are operationalized across all markets.
Coordinate training administration, track completion, and support new operational training programs.
Assist with inventory, consumables, and operational expense tracking.
Provide field support for operational issues and partner with stores to resolve execution gaps.
Work cross-functionally with Supply Chain, Marketing, Finance, HR, and IT to improve execution.
Support testing, implementation, and documentation of new operational processes and retail systems.
Create presentations, scorecards, and executive reporting that support business decisions.
Travel to stores as needed to support projects, audits, training, and operational initiatives.
Qualifications & Requirements:
Associate or bachelor’s degree preferred, or equivalent operational experience required.
3+ years of retail operations, field operations, or project coordination experience within the cannabis industry preferred. Cannabis retail experience preferred.
Highly organized with exceptional attention to detail.
Strong project management and follow-up skills.
Advanced Microsoft Excel, PowerPoint, and reporting experience.
Ability to manage multiple priorities in a fast-paced environment.
Strong written and verbal communication skills.
Experience working cross-functionally with multiple departments.
Knowledge of retail operations, audits, inventory management, and compliance.
Experience with cannabis POS/compliance systems (Treez, Dutchie, Metrc, or similar) preferred.
Ability to travel regionally as business needs require.
Our Benefits:
Paid time off (PTO) including 8 paid holidays per year*
We want our story to be one that fosters an inclusive culture and provides an enriching employee experience. As an equal-opportunity employer, we embrace individuals from all backgrounds, experiences, abilities, and perspectives. We believe in providing equal opportunities to all individuals, including those who may have encountered legal issues related to previous marijuana laws. We understand that these laws have disproportionately impacted certain communities and individuals. We are committed to considering all candidates based on their qualifications, skills, and potential to contribute to our team, rather than focusing solely on past legal encounters. We encourage individuals from diverse backgrounds, including those with past involvement with the legal system, to apply for positions within our organization.
STORY Cannabis is the culmination of years of passion, innovation, and experience in creating the cannabis industry we see today. Our original founders bring diverse experience across retail, product, and operations – and created one of the most successful retail chains on the West Coast. Now, alongside their trusted team of partners and collaborators, the STORY team is driven to bring that inclusive retail experience to our local communities.
This is the next chapter in our STORY – and it’s just getting started.
How many Retail jobs are open in Phoenix, AZ right now?
There are currently 2,178 open retail positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Phoenix, AZ?
Companies currently hiring include Kroger, Costco Wholesale, Circle K, CVS Health, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Phoenix, AZ?
Yes — 85 of the 2178 open retail positions offer remote or hybrid work (18 remote, 67 hybrid).
How do I apply for Retail jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.