Lower Swatara Township, Pennsylvania, United States · On-site
Location: Hershey, PA Hourly Pay Rate: $23 or more based on experience Minimum Age: 18 years of age or older Availability: Rotating 40-hour schedule that includes daytime, evenings, weekends, and holidays Hershey’s Choco…
Skills: Employee Coaching, Supervision, Guest Engagement, Operations Management, Food Merchandising
Lower Swatara Township, Pennsylvania, United States · Hybrid
Location: Hershey, PA Department: HRSD Summary of Role: The HR Data & Org Management Specialist is responsible for ensuring high-quality HR data management while driving data-informed decision making through advanced ana…
Skills: HR Data Management, Organizational Design, SuccessFactors, OrgVue, PowerBi
Robinson, Illinois, United States · On-site
$29/hr–$31/hr
Location: Robinson, IL Position Type: Hourly Sign On Bonus: $4000 The Hershey Company Robinson plant is a non-union plant producing products such as PayDay, Heath, Skor, Milk Duds, Whoppers, Reese’s Pieces, Zero, Brooksi…
Skills: Electrical Wiring, Mechanical Maintenance, Preventive Maintenance, Troubleshooting, Pneumatic Tools
Lower Swatara Township, Pennsylvania, United States · On-site
Location: Hershey, PA Note: Relocation assistance available Lead one of the most iconic retail destinations in the country. Hershey’s Chocolate World is more than a store—it’s a flagship brand experience welcoming millio…
Skills: Retail Strategy, Guest Experience Management, Team Leadership, Inventory Management, Warehouse Operations
Dallas, Texas, United States · On-site
Job Location: Dallas, TX Summary The Staff Data Engineer, MLOps leads the design, build, and optimization of Hershey’s machine learning operations platform—enabling data science and AI teams to develop, deploy, monitor, …
Skills: MLOps, Azure Cloud, Databricks, Python, SQL
Philadelphia, Pennsylvania, United States · On-site
Title: Territory Sales Lead Job Location: Wilmington DE / Media PA Summary The Territory Sales Lead (TSL) ensures flawless execution of store level sales and promotion plans with customer retailers in assigned territory.…
Skills: Consultative Selling, Relationship Management, Data Analysis, Retail Execution, Merchandising
Lower Swatara Township, Pennsylvania, United States · On-site
Job Location: Hershey, PA Hourly Pay Rate: $16.00 or more based on experience Minimum Age: 18 years of age or older Availability: Requires availability to work nights, weekends, and holiday shifts Hershey’s Chocolate Wor…
Skills: Customer Service, Traffic Direction, Cash Handling, Basic Math, Teamwork
Lancaster, England, United Kingdom · On-site
Job Location: Lancaster, PA Please note this is a 12 hour night shift position. Summary: The Hershey Company Y&S Lancaster plant is a Non-Union plant producing Licorice Products such as Twizzlers, Nibs, Pull & Peel, and …
Skills: Leadership, Change Management, Problem Solving, Decision Making, Written Communication
Cologne, North Rhine-Westphalia, Germany · On-site
Location: Pune, Maharashtra Overview We are looking for a hands-on Staff Software Development Engineer to lead a software development team building modern, scalable systems at Hershey. This role is ideal for a manager wh…
Skills: People Management, Technical Leadership, Agile Methodologies, CI/CD, Software Architecture
Singapore, Singapore · Hybrid
Work Location: Singapore Work Arrangement: Hybrid (3 times a week in the office) Summary: The Role holder would be s responsible for Demand Planning, Distributor Management, Supply delivery from internal manufacturing fa…
Skills: Demand Planning, Distributor Management, Supply Chain Management, People Leadership, Stakeholder Management
Cologne, North Rhine-Westphalia, Germany · Hybrid
Location: Pune, Maharashtra Summary The Senior Data Engineer, plays a critical role in designing, building, and operating enterprise grade data products that power analytics, reporting, and AI across Hershey’s business d…
Skills: Azure, Databricks, Python, SQL, ETL/ELT
São Paulo, Southeast, Brazil · Hybrid
Localização: São Paulo, BR. Visão geral da função: Responsável por suportar a estratégia de Trade Marketing da categoria, atuando de forma analítica e colaborativa para maximizar execução no ponto de venda, performance d…
Skills: Advanced Excel, Nielsen, Scanntech, Kantar, Power BI
Lower Swatara Township, Pennsylvania, United States · On-site
Location: Hershey, PA Summary The successful candidate for this position will work with technical staff under close supervision of members of the Cocoa Science team to develop enabling food technologies. The Research Ass…
Skills: Project Leadership, Material Characterization, Prototype Development, Inventory Management, Data Analysis
Edgerton, Kansas, United States · On-site
Location: Manufacturing Administrator/ Production Assistant - Edgerton, KS We are mixing up something new in Edgerton, KS. This is an exciting time to join our team. We hold ourselves to the highest of quality standards.…
Skills: Computer Skills, MS Office, SAP, Food GMPs, Written Communication
Goodyear, Arizona, United States · On-site
Job Location: Goodyear, Arizona Summary: The Quality Assurance Supervisor serves as lead for Global Food Safety Initiative (GFSI), Food Safety Modernization Act (FSMA), food safety regulations, weight control, sanitary d…
Skills: HACCP, FSMA, GFSI, FDA Compliance, Quality Assurance
Nuevo Monterrey, Mexico · On-site
Localidad: General Escobedo, Nuevo Leon Resumen: Mantener la estabilidad en los equipos resolviendo las fallas y apoyando en ajustes que se requiera por parte del Optech u operación para la efectividad de la linea. Reali…
Skills: Sap, Mechanics, Electrical, Hydraulics, Microsoft Office
Cologne, North Rhine-Westphalia, Germany · Hybrid
Location: Pune, Maharashtra Summary The Associate Manager Data Analytics is the connective tissue across Hershey’s data landscape—the person who understands how data relates across domains, traces it back to its source, …
Skills: SQL, Data Analysis, Python, Azure, Databricks
Kolkata, West Bengal, India · Hybrid
Location: Kolkata, West Bengal, India Major duties & key responsibilities: Market Execution Understands and can drive secondary sales Handle beat efficiently. Able to coach TSIs Design & handle beats to achieve better th…
Skills: Secondary Sales, Channel Partner Management, Market Execution, Business Development, Negotiation
Robinson, Illinois, United States · On-site
Job Location: Robinson, IL Multiple shifts available: 12-hour shift 6:00 PM – 6:00 AM on a 4-on, 4-off schedule 8-hour shifts 2:00 PM – 10:00 PM / 10:00 PM – 6:00 AM), Monday–Friday Overtime may be required Summary: The …
Skills: Leadership, Change Management, Written Communication, Verbal Communication, Problem Solving
Lower Swatara Township, Pennsylvania, United States · On-site
Job Location: Hershey, PA Responsible for leading 3 to 5 team members of the Process Technology Team within Hershey R&D, with a strong focus on technical rigor, commercialization excellence, and global capability develop…
Skills: Process Engineering, Scale-up Validation, Commercialization Strategy, Food Processing, Portfolio Management
Lower Swatara Township, Pennsylvania, United States • On-site
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Lead the food service team by coaching employees to maximize guest engagement and supervising daily operations across the Food Hall and Bakery. Responsible for maintaining food safety standards, managing staffing levels, and driving sales excellence.
Requires a high school diploma or GED and at least 2 years of supervisory experience in customer service or operations management. Candidates must be able to perform physical tasks including standing for 8 hours and lifting up to 50 pounds.
Location: Hershey, PA
Hourly Pay Rate: $23 or more based on experience
Minimum Age: 18 years of age or older
Availability: Rotating 40-hour schedule that includes daytime, evenings, weekends, and holidays
Hershey’s Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests’ experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities.
This is a Full-Time hourly position located in Hershey, Pennsylvania. The company will not provide relocation assistance.
With that guest experience in mind, The Full-Time Senior Assistant Supervisor of Food Service Experience is the leader in guest service. This position will set the tone for the Food Service team by demonstrating superior guest service and is responsible for coaching team members to maximize guest engagement.
The Full-Time Senior Assistant Supervisor- Foods is responsible for maximizing sales and supervising the day to day operations of Hershey’s Chocolate World (HCW) Hershey’s Food Service area (to include but not limited to: Ice Cream, S’mores, Bakery, and Food Hall). The incumbent must be keenly aware of the balance required to support superior customer service and Hershey’s Food Service sales. Responsibilities include direct PT Flex-Force employee supervision, zoning, coaching, training, tracking attendance/tardiness, and supporting performance appraisals. Responsibilities also include making some operational decisions and food display adjustments. The Full-Time Senior Assistant Supervisor- Foods is responsible for maintaining bakery and food displays to standards set by Global Hershey’s Kitchens team and food safety and sanitation in all areas. The incumbent participates in weekly Hershey’s Kitchens staff meetings and provides insight on consumer feedback.
Through observation and demonstration, effectively coach all part-time flex force food service team members to maximize guest engagement
Communicate to all employees ensuring they are knowledgeable about attractions, promotions, marketing initiatives, and complex special events that impact the team
Facilitate employee training including appropriate coaching and counseling where needed and guest service training to ensure employees can provide the best possible guest service
Conduct pre-shift meetings, check-in employees at start of shift, ensure all are in proper uniform, and ensure breaks are taken in accordance with policy guidelines
Facilitate employee rewards and recognition programs by taking the leadership role and demonstrating best practices
Participate in Part-Time Flex Force annual performance feedback process Facilitate attendance disciplinary process
Ensure efficient day-to-day operations of the Food Hall and Bakery Strive for sales excellence and results
Support Food Hall and Bakery locations as needed Support part-time labor planning for business needs
Support future Hershey's Kitchens and Food Service development and execution
Responsible for ensuring the ready to serve food and bakery items are merchandised in a consistent manner
Monitor inventory levels and coordinate communication of need with bakery and kitchen production
Responsible for continuously walking the floor to deliver a high-level of consumer engagement and meet sales goals while maintaining and elevating The Hershey Company brand reputation
Responsible for ensuring adequate staffing to meet the needs of the business which includes adjusting schedules to ensure appropriate coverage within budget
Responsible for crowd control and queuing at food and bakery locations
Must maintain a neat appearance and meet uniform standards
Must be able to walk and stand for 8 hours
Must be able to sit for 2 hours
Must be able to push, pull, carry, and lift 25-50 pounds
Requires repetitive motion of the hands, wrists, and forearms. Requires bending, stooping, lifting, and twisting.
May require initial morning set up of stanchions and movement of fixtures
Must have basic math skills to add and subtract inventory
Must be able to operate a cash register
Must have basic Microsoft Office computer skills
Must have leadership skills in teamwork, employee motivation, coaching, and time management
Must have supervisory skills
Excellent verbal and written communication and customer service skills
Ability to interact with all levels of people and be able to effectively collaborate
Attention to detail
Ability to prioritize
Ability to meet tight deadlines and have good follow-through
Ability to work under pressure and have problem-solving skills
Ability to remain calm and handle crisis situations with urgency
High school diploma or GED equivalent is required
2 years of supervisory experience in customer service and operations management preferably in retail, restaurants, hospitality or equivalent is required
Bar service experience is strongly preferred but not required
Scheduling experience is preferred but not required
This description covers the most significant duties performed, but you may be responsible for other minor-related work assignments.
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.
You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.
To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to [email protected]. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
The Hershey Company is an industry-leading snacks company with a purpose to make more moments of goodness and a vision to lead next generation snacking. Hershey brings together more than 20,000 employees worldwide to deliver delicious, high-quality products across more than 85 brands in approximately 65 countries, generating more than $11.7 billion in annual revenues. Hershey brings its full portfolio to market as ONE Hershey, spanning confection, salty and functional snacking categories with beloved brands like Hershey's, Reese's, Kisses, KIT KAT®, Jolly Rancher, Twizzlers and Ice Breakers; salty snacks including SkinnyPop, LesserEvil, Pirate's Booty and Dot's Homestyle Pretzels; and a protein portfolio including ONE Brands and Fulfil. For more than 130 years, Hershey has operated fairly, ethically and sustainably. Founder Milton Hershey established Milton Hershey School in 1909, and that legacy of purpose endures today through the company's commitment to helping children succeed through equitable access to education.
Offices: 19 E Chocolate Ave, Hershey, Pennsylvania 17033, US · Carretera Guadalajara, El Salto, Jalisco 00CP45680, MX · Pudong Road, Shanghai, 200120, CN · 5750 Explorer Dr, Mississauga, ON L4W 0B1, CA · 2701 Otis Corley Dr, Bentonville, AR 72712, US
The Hershey Company is an industry-leading snacks company with a purpose to make more moments of goodness and a vision to lead next generation snacking. Hershey brings together more than 20,000 employees worldwide to deliver delicious, high-quality products across more than 85 brands in approximately 65 countries, generating more than $11.7 billion in annual revenues. Hershey brings its full portfolio to market as ONE Hershey, spanning confection, salty and functional snacking categories with beloved brands like Hershey's, Reese's, Kisses, KIT KAT®, Jolly Rancher, Twizzlers and Ice Breakers; salty snacks including SkinnyPop, LesserEvil, Pirate's Booty and Dot's Homestyle Pretzels; and a protein portfolio including ONE Brands and Fulfil. For more than 130 years, Hershey has operated fairly, ethically and sustainably. Founder Milton Hershey established Milton Hershey School in 1909, and that legacy of purpose endures today through the company's commitment to helping children succeed through equitable access to education.
Offices: 19 E Chocolate Ave, Hershey, Pennsylvania 17033, US · Carretera Guadalajara, El Salto, Jalisco 00CP45680, MX · Pudong Road, Shanghai, 200120, CN · 5750 Explorer Dr, Mississauga, ON L4W 0B1, CA · 2701 Otis Corley Dr, Bentonville, AR 72712, US
