San Mateo, California, United States · Hybrid
$133k–$215k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: HR Operations, Workday, Freshservice, AI Implementation, Process Automation
San Mateo, California, United States · Hybrid
$241k–$298k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Product Management, AI Strategy, Agentic AI, IT Service Management, HR Service Management
San Mateo, California, United States · On-site
$18/hr–$21/hr
Job Summary The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, …
Skills: Leadership, Interpersonal Skills, Conflict Resolution, Multitasking, Retail Operations
San Mateo, California, United States · On-site
\n \n We are looking for a reliable and experienced Chief Engineer responsible for all aspects of facility management services and/or operations. The Chief Engineer is ABM's primary point of contact for day-to-day operat…
Skills: Facility Management, Critical Infrastructure, Team Management, Budget Management, Change Management
San Mateo, California, United States · Remote Solely
$140k–$160k/yr
About Beyond Type 1 Beyond Type 1 is a global nonprofit dedicated to improving the lives of those impacted by diabetes. Co-founded in 2015 by Nick Jonas, Juliet De Baubigny and fellow diabetes change-makers, Beyond Type …
Skills: Global Health Partnerships, LMIC Engagement, Grant Management, Budget Oversight, FCRA Compliance
San Mateo, California, United States · On-site
SAN MATEO COUNTY EVENT CENTER SENIOR SALES COORDINATOR ~ FULL-TIME Working for the San Mateo County Event Center and Fair is an excellent opportunity to be part of a vibrant and exciting team. The Event Center and Fair (…
Skills: Sales Process Management, Contract Negotiation, Lead Generation, Customer Relationship Management, Event Management Software
San Mateo, California, United States · On-site
About the Role We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. In this role, you will be responsi…
Skills: Teleoperations, Robotics Operations, Team Leadership, Operational Excellence, KPI Monitoring
JOE & THE JUICESan Mateo, California, United States · On-site
WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community wh…
Skills: Team Leadership, Operational Management, Staff Training, Guest Experience, Sales Performance
JOE & THE JUICESan Mateo, California, United States · On-site
WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community wh…
Skills: Leadership, Operational Management, Employee Engagement, Guest Relations, Performance Management
San Mateo, California, United States · On-site
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Skills: Staff Supervision, Facility Maintenance, Budget Development, OSHA Standards, Bilingual English/Spanish
San Mateo, California, United States · On-site
Description At Game Show Studios (powered by Red Door), we create high-energy, laugh-until-you-snort, memory-making experiences for every group that walks through our doors. Our Event Team Leads bring the magic to life. …
Skills: Event Execution, Team Leadership, Hospitality, Logistics Coordination, Conflict Resolution
San Mateo, California, United States · Hybrid
$160k–$180k/yr
JOB SUMMARY As a member of our Strategy & Business Operations team, you will own B-Stock's external channel partnership function — identifying, structuring, and activating the strategic relationships that bring new suppl…
Skills: Business Development, Strategic Partnerships, Deal Negotiation, Revenue-Share Structuring, Channel Management
San Mateo, California, United States · Hybrid
$208k–$312k/yr
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: Test Automation, CI/CD, Python, JavaScript, Playwright
San Mateo, California, United States · Hybrid
$195k–$240k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Product Design, Product Strategy, Journey Mapping, Wireframing, Prototyping
San Mateo, California, United States · Hybrid
$125k–$140k/yr
Vyond is seeking a junior Chief of Staff (CoS) to act as a strategic advisor and gatekeeper to the CEO. This role will serve as an operational right hand, responsible for amplifying the CEO's leverage, bridging the gap b…
Skills: Strategic Planning, Project Management, Corporate Finance, Executive Communication, Operational Leadership
San Mateo, California, United States · On-site
$193k–$2238k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Solutions Engineering Leadership, Pre-sales, Solution Consulting, Value-based Selling, Executive Storytelling
San Mateo, California, United States · Hybrid
$150k–$220k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Pre-sales Leadership, Solution Engineering, GTM Strategy, CRM, Customer Service Software
San Mateo, California, United States · On-site
$159k–$197k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Solutions Engineering, Team Leadership, Pre-sales, ITSM, ITOM
San Mateo, California, United States · On-site
$159k–$197k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Solutions Engineering Leadership, Pre-sales, Solution Consulting, Value-based Selling, Executive Storytelling
San Mateo, California, United States · On-site
$159k–$197k/yr
Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To hel…
Skills: Solutions Engineering Leadership, Pre-sales, Solution Consulting, Value-based Selling, Business Discovery
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The HR Operations Manager is responsible for delivering scalable HR operations and optimizing the employee lifecycle through process standardization and AI-driven solutions. They will partner with cross-functional teams to manage HR technology, maintain data integrity, and ensure regional compliance.
Candidates need 8+ years of HR Operations experience, preferably within a global technology company, and proficiency with Workday and case management systems. Strong skills in workflow automation, AI tools, and the Hire-to-Retire lifecycle are essential.
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
As an HR Operations Manager, you will be responsible for delivering efficient, scalable HR operations that support the employee lifecycle. You will partner across HR, Payroll, IT, Legal, and business teams to improve processes, optimize HR technology, and leverage AI-driven solutions to enhance operational efficiency and the employee experience. This role is ideal for someone who enjoys solving operational challenges, driving continuous improvement, and leading cross-functional initiatives in a fast-paced global environment.
Responsibilities
Own end-to-end HR operational processes across the employee lifecycle, ensuring timely, accurate, and compliant service delivery.
Drive process standardization and maintain global SOPs while identifying opportunities to simplify, automate, and improve HR operations.
Optimize HR technology (Workday, Freshservice, and related systems) and leverage AI-powered capabilities to streamline workflows, improve self-service, and enhance the employee experience.
Identify opportunities to incorporate AI and automation into HR processes to improve productivity, reduce manual effort, and deliver data-driven insights.
Establish and monitor SLAs, KPIs, and operational metrics to measure performance and drive continuous improvement.
Partner with Payroll to ensure accurate employee data and maintain high standards of HR data integrity.
Support compliance through regular audits and adherence to company policies and regional employment regulations.
Lead or contribute to HR technology, AI, automation, and transformation initiatives, serving as an HR Operations subject matter expert.
Build strong partnerships with HR Business Partners, Centers of Excellence, IT, Legal, and business leaders to deliver scalable HR solutions.
Support onboarding, benefits administration, and other key employee lifecycle programs as needed.
8 + years of HR Operations or Shared Services experience, preferably in a fast-paced global technology company.
Experience with HRIS platforms (Workday preferred), HR case management systems (Freshservice or similar), and HR technology solutions.
Familiarity with AI-enabled HR tools, workflow automation, or digital solutions, with the ability to identify opportunities to improve operational efficiency.
Deep understanding of the Hire-to-Retire employee lifecycle and HR operational best practices.
Proven ability to drive process improvements, manage cross-functional projects, and use data and technology to improve service delivery.
Strong analytical, organizational, and problem-solving skills with a bias for action, innovation, and continuous improvement.
Please note: This is a hybrid role that will be based in San Mateo, CA and requires an in-office presence three days per week (Tuesday - Thursday).
This is a Full-time role with an annualized salary of $132,600 - $215,400 USD.
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.
Freshworks offers multiple options for dental, medical, vision, disability and life insurances, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
Freshworks Inc. (NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive. We give agile enterprises the depth they need to operate at scale, without the operational drag of legacy platforms. Domain-specific AI built for IT, HR, finance and every business team on a decade of real service context. Trusted by Seagate, New Balance, Nucor Corp, Sony Music Entertainment, McLaren Racing, and agile enterprises everywhere.
Offices: 2950 S Delaware St, Suite 201, San Mateo, California 94403, US · 10900 NE 8th St., Suite 600, Bellevue, Washington 98004, US · 1200 17th St, Suite 25-00, denver, Colorado 80202, US · 32 Avenue de l'Opéra, 2e étage, Paris, 75002, FR · Neue Grünstraße 17, Berlin, 10179, DE
Based on 365 listings with disclosed salaries, most management & leadership jobs in San Mateo, CA pay between $80k–$257k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 424 open management & leadership positions in San Mateo, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Freshworks, Roblox, Sony Interactive Entertainment, Verkada, Fireworks AI, among others. Browse the listings above to see every active employer.
Yes — 196 of the 424 open management & leadership positions offer remote or hybrid work (33 remote, 163 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
