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San Francisco, California, United States · On-site
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San Francisco, California, United States · On-site
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San Francisco, California, United States · Hybrid
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San Francisco, California, United States · Hybrid
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San Francisco, California, United States · Remote OK
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San Francisco, California, United States · On-site
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San Francisco, California, United States · Remote OK
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San Francisco, California, United States · On-site
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San Francisco, California, United States · On-site
$28/hr–$30/hr
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San Francisco, California, United States · Hybrid
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San Francisco, California, United States · Remote OK
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San Francisco, California, United States · Hybrid
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San Francisco, California, United States · On-site
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The Head of Business Operations serves as the strategic right hand to the executive team, managing a team of generalists across GTM, Finance, and Product. They are responsible for setting the company's operating rhythm, managing KPI reporting, and driving high-leverage cross-functional initiatives.
Candidates need 7+ years of experience with a background in management consulting, banking, or VC, combined with high-growth startup experience. They must demonstrate a track record of managing teams and the ability to derive actionable insights from complex quantitative and qualitative data.
Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.
At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 210 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.
We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!
Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.
We're hiring a Head of Business Operations to be the strategic and operational right hand to our executive team—the person who sees around corners, sets the operating cadence, and makes sure the highest-stakes decisions get made with the best possible data. You'll build and manage a lean team of BizOps generalists working across GTM, RevOps, Finance, and Product, with the autonomy to identify the highest-leverage problems and the mandate to solve them. This is a high-ownership role with a direct line to executive leadership and significant room to grow as the company scales.
Location: San Francisco
Build out and manage lean team of Business Operations generalists who work across GTM, Revenue Operations, Finance, and Product to execute against Assort Health’s growth goals
Identify the highest-leverage problems across the business and drive the cross-functional initiatives to solve them
Set the operating rhythm for the business: run company planning cadences and key leadership meetings, define and manage key KPI reporting, prepare for board meetings, etc.
Partner with Finance and RevOps to turn data into the insights that shape executive decisions
Stand up new functions and roles as the company scales
7+ years of experience, with a foundation in management consulting, investment banking, PE, or VC, and meaningful time inside a high-growth startup
Track record of owning ambiguous, cross-functional problems end-to-end and driving them to outcomes
Experience hiring, managing, and developing a team
You have an extremely high degree of agency and autonomy
You have an exceptional ability to draw key insights from both quantitative and qualitative data
You’re a structured thinker with a natural capacity to distill complex concepts and effectively communicate them to a variety of audiences
You have a team-first mentality and communication skills that allow you to influence others at all levels and across all functions within the organization to rally behind shared business goals
You use AI aggressively in your daily work—not as a buzzword, but as a real force multiplier on how much you can ship
💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
🏖 Flexible PTO – We trust you to take the time you need to recharge and come back ready to crush it.
🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
👵 401(k) – Build your retirement savings.
Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!
Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.
The most widely-used AI agents platform for the patient journey
Assort Health is building healthcare that remembers. From call center automation and form intake to referrals, document processing, outreach, and payments, we manage the entire patient journey for providers. Our platform is the most widely used AI agents platform for the patient journey, built on 190 million specialty patient interactions and a model that handles the complexity general-purpose AI can’t. Healthcare organizations see a 5% lift in appointment volume, a 115% increase in labor capacity, and a 4.3 out of 5 patient satisfaction score. With over $222M raised from Menlo Ventures, Lightspeed, First Round Capital, Felicis Ventures, Chemistry Ventures, Apolo Ohno, and Joe Montana, Assort is becoming the standard for how providers use AI to transform the patient journey.
Offices: San Francisco, CA 94111, US
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