San Diego, California, United States · On-site
Lockton is seeking a motivated and detail-oriented Senior Account Manager in the Employee Benefits space. This role requires a strong commitment to building relationships, exceeding client expectations, and providing exc…
Skills: Account management, Employee benefits, Client relations, Financial modeling, Renewal management
San Diego, California, United States · On-site
$42/hr–$63/hr
Connect with the Greatest Generation and join us at St. Paul's! You will be able to make a difference in the lives of countless seniors by providing comfort and life-changing experiences every single day. Our team is loo…
Skills: Nursing care, Clinical management, Staff supervision, Leadership, Employee relations
San Diego, California, United States · On-site
$101k–$151k/yr
San Diego’s St. Paul's PACE program (Program of All-Inclusive Care for the Elderly). This innovative program is for individuals 55 years or older, who are living with chronic illness, or disabilities and need coord…
Skills: Nursing management, Clinical supervision, Triage, Care planning, Interdisciplinary team coordination
San Diego, California, United States · On-site
$18/hr–$21/hr
Our Purpose is to change the way the world eats and to deliver on that purpose Our Goal is to be a great place to work where you can learn, grow, and develop both personally and professionally. Hospitality / FOH Lead Urb…
Skills: Guest experience, Leadership, Customer service, Team management, Communication
San Diego, California, United States · On-site
$18/hr–$23/hr
Our Purpose is to change the way the world eats and to deliver on that purpose Our Goal is to be a great place to work where you can learn, grow, and develop both personally and professionally. Hospitality / FOH Lead Urb…
Skills: Hospitality, Leadership, Guest experience, Team management, Communication
San Diego, California, United States · On-site
$18/hr–$23/hr
Our Purpose is to change the way the world eats and to deliver on that purpose Our Goal is to be a great place to work where you can learn, grow, and develop both personally and professionally. Hospitality / FOH Lead Urb…
Skills: Hospitality, Leadership, Guest experience, Team management, Customer service
San Diego, California, United States · Remote OK
Job Title: Remote Administrative Assistant Location: San Diego, California, United States Summary: We are seeking a highly organized and detail-oriented individual to join our team as a Remote Administrative Assistant. T…
Skills: Administrative support, Email management, Scheduling, Travel coordination, Correspondence
San Diego, California, United States · On-site
$24/hr–$38/hr
Description This posting is a recruitment for either a Branch Operations Specialist or a Branch Operations Officer, depending upon experience and qualifications. Details of each position are noted below. Summary for Both…
Skills: Banking operations, Staff leadership, Training and development, Branch management, Regulatory compliance
San Diego, California, United States · On-site
$90k–$105k/yr
Description San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new…
Skills: Hospitality engineering, Preventive maintenance, Team leadership, HVAC/R, Plumbing
San Diego, California, United States · On-site
$25/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
San Diego, California, United States · On-site
$25/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Cash handling, Food preparation, Beverage preparation
San Diego, California, United States · On-site
$25/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
San Diego, California, United States · On-site
$25/hr–$29/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Cash handling, Team coordination, Food preparation
San Diego, California, United States · Hybrid
$144k–$155k/yr
Description Our client, located in San Diego, is seeking a Full-Time Manager of Technology and Innovation. Founded in 1964, our client is the leading professional association for marriage and family therapists in Califor…
Skills: IT strategy, Digital transformation, Cybersecurity, Project management, Generative AI
San Diego, California, United States · On-site
$150k–$220k/yr
Description *Note: exact level depending on experience* Company Overview: Vividion is a next generation biotechnology company based in San Diego that is leveraging its proprietary chemical proteomics platform to conduct …
Skills: Biotransformation, DMPK, Metabolite profiling, Enzymology, LC/MS bioanalytical methodology
San Diego, California, United States · On-site
Description As our Dual Executive Housekeeper, you will be accountable for overseeing the organization, staff, and quality of the operations in the housekeeping department while providing all guests with quality service …
Skills: Housekeeping management, Staff supervision, Budgeting, Payroll management, Inventory control
San Diego, California, United States · Hybrid
$225k–$236k/yr
Job Title: Director, Data Management Location: San Diego or Remote U.S. Job Type: Full-Time Who We Are Avenzo Therapeutics, Inc. (“Avenzo” or “Company”) is a clinical-stage biotechnology company f…
Skills: Clinical data management, Vendor management, CRO oversight, Data integrity, Regulatory compliance
San Diego, California, United States · On-site
$19/hr–$20/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store operations, Customer service, Team development, Inventory management, Loss prevention
San Diego, California, United States · On-site
$19/hr–$34/hr
Requisition ID: 944387 Store # Fashion Valley First floor Position ASM 2 Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to g…
Skills: Retail management, Sales leadership, Coaching, Merchandising, Talent acquisition
Northrop Grumman Mission Systems, Inc.El Segundo, California, United States · On-site
$161k–$242k/yr
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Top Secret TRAVEL: Yes, 25% of the TimeDescription At Northrop Grumman, our employees have incredible opport…
Skills: Software engineering management, Agile development, SDLC, EVMS, Risk management
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The Senior Account Manager will oversee the day-to-day management of employee benefits policies, including renewals, marketing, and client support. They are responsible for resolving escalated issues, developing financial models, and maintaining strong relationships with clients and carriers.
Candidates must have a Bachelor's degree in Business Administration or a related field and at least three years of client services experience in the brokerage or commercial insurance industry. Strong organizational skills, proficiency in Microsoft Office, and the ability to manage competing deadlines are essential.
Lockton is seeking a motivated and detail-oriented Senior Account Manager in the Employee Benefits space. This role requires a strong commitment to building relationships, exceeding client expectations, and providing excellent client service. As a Senior Account Manager, you will oversee the day-to-day management and support of employee benefits policies, ensuring client satisfaction and successful renewals.
Position Responsibilities
• Lead the servicing of a designated book of business, including renewal, marketing, issue resolution, and client support.
• Use discretion and independent judgment to analyze industry trends and provide related guidance to clients.
• Address and resolve escalated claims, billing, and eligibility issues to ensure timely and satisfactory outcomes for clients.
• Develop financial models and reports for clients and senior team members. Provide interpretation, implications of analysis, and actionable recommendations.
• Participate in client strategy and renewal meetings to understand client expectations and ensure that the results align with our commitments.
• Lead the marketing of all product lines, develop presentation of results and present results, with oversight.
• Lead communications, and open enrollment activities to ensure a successful renewal process, along with supporting implementation.
• Participate in negotiations with carriers for new and renewal quotes. Prepare renewal presentation and present results, with oversight.
• Analyze quotes to determine appropriate recommendations and ensure adequate coverage for clients.
• Identify gaps in coverage or cross-sell opportunities and provide related recommendations.
• Lead implementation, communications, and open enrollment activities to ensure a successful renewal process.
• Address and resolve escalated claims, billing, and eligibility issues to ensure timely and satisfactory outcomes, as directed, with timely responses.
• Establish and maintain relationships with clients, carriers, and other vendors.
• Research and understand industry trends, carrier product offerings, and governmental regulations.
• Educate clients on compliance and regulatory matters.
• Mentor and train junior-level staff, fostering a collaborative and supportive work environment.
• Perform other responsibilities and duties as needed to support the team and clients.
Position Qualifications
• Bachelor’s Degree in Business Administration or a related field, or equivalent years of experience.
• Typically, three or more years of client services experience is required.
• Demonstrates strong working knowledge and experience within the brokerage/commercial insurance industry.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Strong attention to detail and organizational skills to prioritize heavy workloads and meet time-sensitive deadlines.
• Ability to work in a team environment and manage multiple tasks & projects with competing deadlines.
• Understands industry trends and governmental regulations.
• Ability to attend industry training sessions and complete continuing education requirements as needed.
• Readiness to expand knowledge and effectiveness in the insurance industry through extended education beyond continuing education requirements.
• Ability to comply with all company policies and procedures, proactively protecting the confidentiality of client and company information.
• Must have strong verbal, written, and interpersonal skills to interact with clients, project team members, and associates at all levels of responsibility, representing Lockton in the highest professional manner.
• Ability to work outside of regular business hours and travel by automobile and aircraft, with the possibility of being away from home for more than one day and night.
• Legally able to work in the United States.
This position may be eligible for annual discretionary bonus consideration.
Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits.
PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate’s geographic location, job-related knowledge, experience, education, certifications, and skills.
What makes Lockton stand apart is also what makes us better: independence. Our private ownership empowers our nearly 15,000 Associates doing business in over 140+ countries to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, we deliver the deep understanding needed to accomplish remarkable results.
Offices: Global, US · 2100 Ross Ave, Dallas, Texas 75201, US · 7650 Edinborough Way, Suite 100, Edina, Minnesota 55435, US · 640 Taylor St, Suite 1450, Fort Worth, Texas 76102, US · 3657 Briarpark Dr, Suite 700, Houston, Texas 77042, US
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