Richmond, Virginia, United States · On-site
$17/hr–$18/hr
Job DetailsJob Location: The Jefferson Hotel - RICHMOND, VA 23220Position Type: Full TimeSalary Range: $17.50 - $18.50Job Shift: AnyThe Jefferson Hotel, a renowned luxury property in Richmond, VA, is seeking an experienc…
Skills: Supervision, Hotel Reservations, Guest Relations, Inventory Management, Training
Richmond, Virginia, United States · On-site
$115k–$155k/yr
Overview: A recognized leader in construction administration who provides technical leadership and acts as an advisor on large scale projects. Possesses strong communication skills, a flexible attitude, ability to solve …
Skills: Construction Administration, Project Management, Building Codes, RFI Management, Submittal Review
Richmond, Virginia, United States · On-site
Job Title: Restaurant Manager I Department: Operations Reports To: Unit General Manager Status: Non-Exempt Date: December 2024 Salary: Broad Responsibilities: Support the Unit General Manager in overseeing operations bus…
Skills: Restaurant Management, Communication Skills, Organizational Skills, Customer Service, P&L Understanding
Richmond, Virginia, United States · On-site
Advertising Summary: Unit: Athletics MBU Department: Athletics Office Department Summary: VCU Athletics’ mission is to win conference and national championships, provide a first-class student-athlete experience, serve as…
Skills: Lacrosse Coaching, Student-Athlete Instruction, Video Analysis, Opponent Scouting, Recruiting
Richmond, Virginia, United States · On-site
$18/hr–$19/hr
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this r…
Skills: Merchandising, Freight Processing, Team Leadership, Inventory Management, Communication
Richmond, Virginia, United States · On-site
$33/hr–$39/hr
HR Services Coordinator, CoStar Group - Richmond, VA <br> Job Description <br> Who is CoStar Group? CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytic…
Skills: Relocation Management, Global Mobility, Workday, HRIS Transactions, Employee Lifecycle Management
Richmond, Virginia, United States · On-site
$179k–$205k/yr
Lead Software Engineer, Full Stack (TypeScript, Vue.js, Node.js, AWS) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive,…
Skills: TypeScript, Vue.js, Node.js, AWS, SQL
Richmond, Virginia, United States · On-site
$132k–$171k/yr
Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we…
Skills: Project Management, Construction Execution, Contract Administration, Budget Management, Risk Mitigation
Richmond, Virginia, United States · On-site
$46k–$48k/yr
The YMCA of Greater Richmond is currently seeking a full-time, highly motivated, mission-driven, team-oriented professional to serve as our Service Delivery Director at the Downtown YMCA. We are seeking a Service Deliver…
Skills: Staff Supervision, Membership Growth, Budget Management, Member Retention, Stakeholder Relations
Richmond, Virginia, United States · On-site
$88k–$100k/yr
Senior Associate, Controls Tester Capital One’s Card Risk organization is responsible for core areas that span Strategy, Operations, Technology, Analytics and Risk Management. This organization leads, advises, and innova…
Skills: Controls Testing, Risk Management, Internal Audit, Design Effectiveness Testing, Operational Effectiveness Testing
Richmond, Virginia, United States · On-site
$74k–$84k/yr
Senior Administrative Assistant (Administrative Support Assistant III) Capital One is seeking an exceptionally bright, self-motivated, and experienced Administrative Support Assistant III. This pivotal role supports mult…
Skills: Calendar Management, Travel Coordination, Expense Reporting, Event Planning, Microsoft Office Suite
Richmond, Virginia, United States · On-site
$209k–$239k/yr
Senior Lead Software Engineer, Back End (Enterprise Platforms Technology) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclus…
Skills: Java, Python, SQL, Node.js, Go
Richmond, Virginia, United States · On-site
Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. The Residen…
Skills: Clinical Leadership, Nursing Management, Resident Assessment, Care Coordination, Medication Management
Richmond, Virginia, United States · On-site
$120k–$150k/yr
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: HSSEQ Leadership, Incident Management, OSHA Recordkeeping, Root Cause Analysis, Regulatory Compliance
Richmond, Virginia, United States · On-site
About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Assistan…
Skills: Customer Service, Store Operations, Inventory Management, Staff Training, Supervision
Richmond, Virginia, United States · On-site
About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Assistan…
Skills: Customer Service, Store Operations, Inventory Management, Staff Training, Supervision
Richmond, Virginia, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Richmond, Virginia, United States · On-site
The Manager of Business/Finance job provides leadership of Financial Operations by effective management of resources, both human, capital and material, analysis and business management including work/oversight in any com…
Skills: Financial Planning, Budget Management, Data Analytics, Procurement, Staff Supervision
Richmond, Virginia, United States · On-site
This is an onsite, in-person position located at: Mylar Specialty Films - 5401 Route 1, Richmond, VA 23234 This role is ideal for an engineering-degreed manufacturing leader with experience in process or chemical operati…
Skills: Operational Leadership, People Management, Continuous Improvement, Performance Management, Process Safety Management
Richmond, Virginia, United States · On-site
This is an onsite, in-person position located at: Mylar Specialty Films - 5401 Route 1, Richmond VA 23234 (located inside the DuPont Manufacturing Facility in Richmond) This role is responsible for implementing operation…
Skills: Operational Excellence, Frontline Leadership, Continuous Improvement, Root Cause Analysis, KPI Management
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Oversee daily operations of the Reservations Department, including supervising agents and managing group room blocks. Ensure a seamless guest experience from booking to arrival while supporting the Revenue Manager with forecasting and reporting.
Requires previous experience in hotel reservations or front office operations, with supervisory experience preferred. Candidates must be flexible to work any day of the week, including weekends and holidays, between 8:30 AM and 9:00 PM.
Job DetailsJob Location: The Jefferson Hotel - RICHMOND, VA 23220Position Type: Full TimeSalary Range: $17.50 - $18.50Job Shift: AnyThe Jefferson Hotel, a renowned luxury property in Richmond, VA, is seeking an experienced and service-focused Reservations Supervisor to help lead the daily operations of our Reservations Department, under the direction of the Revenue Manager. This role is responsible for supervising reservation activity, supporting and training team members, and ensuring a seamless guest experience from the initial booking through arrival. The ideal candidate is detail-oriented, guest-minded, and thrives in a fast-paced, collaborative environment where accuracy, communication, and service excellence are essential.
This position requires flexibility, including the ability to work weekends and holidays. Schedules and days off vary weekly depending on hotel occupancy.
Availability: Must be available to work any day of the week, including weekends and holidays. Must be flexible to work any time between: 8:30 AM – 9:00 PM, with daily schedules subject to change
Experience: Previous hotel reservations or front office experience required; supervisory experience preferred.
Leadership: Ability to supervise, train, and support Reservations Agents while maintaining department standards.
Communication: Strong verbal and written communication skills with a professional, guest-focused approach.
Detail-Oriented: High level of accuracy in reservation processing, inventory management, and reporting.
Systems Knowledge: Comfort working with multiple interfacing systems and reporting issues as needed. Knowledge of Infor a plus.
Duties & Responsibilities
Oversee the daily operations of the Reservations Department and supervise Reservations Agents.
Train new reservations team members and support ongoing development and performance standards.
Assist with incoming reservation calls, email inquiries, and processing online reservations.
Resolve guest concerns and complaints related to reservations in a prompt and professional manner.
Manage daily arrivals and ensure all guest preferences and special requests are communicated and fulfilled.
Monitor all interfacing systems and report technical issues to the IT Manager.
Process Travel Agent commissions and complete OTA reconciliations accurately and timely.
Input and manage group room block reservations in coordination with the Revenue Manager and Sales Department.
Manage group block inventory and ensure accuracy of room counts and availability.
Assist with management of online rates and room availability in the absence of the Revenue Manager.
Support forecasting and sales reporting responsibilities when the Revenue Manager is unavailable.
Maintain cross-training as a Front Desk Agent to assist operations as needed.
Uphold The Jefferson Hotel’s service standards in all guest and internal interactions.
Qualifications
Prior experience in hotel reservations, front office, or related hospitality operations required.
Supervisory or leadership experience preferred.
Strong organizational skills and ability to manage multiple priorities simultaneously.
Proficiency with hotel reservation systems and Microsoft Office; familiarity with revenue or distribution systems preferred.
Professional demeanor, reliability, and ability to work collaboratively across departments.
At The Jefferson Hotel, you’ll be part of a team dedicated to delivering gracious, personalized service in one of Richmond’s most iconic hospitality environments. We foster a supportive and professional workplace where teamwork, attention to detail, and guest satisfaction are valued. Team members enjoy opportunities for growth and development, along with competitive pay, employee meals, parking, and uniforms provided.
Qualifications
Authentically opulent. Eternally relevant. For more than a century, The Jefferson Hotel has provided visitors to the Richmond Region with an extraordinary travel experience in the heart of downtown. The Jefferson’s first guests in 1895 found contemporary conveniences like electric lights and elevators and hot and cold running water in each guest room. Over the ensuing decades, The Jefferson has become synonymous with extraordinary dining, breathtaking architecture, flawless service and Richmond. Today, guests enjoy that same feeling of luxury created by trend-setting amenities such as televisions in the bathroom vanity mirrors and Nespresso coffee makers seamlessly presented in a meticulously maintained and historically significant building. Genuine, friendly service brings these physical attributes alive to create a uniquely Richmond getaway.
Offices: Richmond, Virginia, US
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