Reading, England, United Kingdom · On-site
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Reading, England, United Kingdom · Remote Solely
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Reading, England, United Kingdom · On-site
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Reading, England, United Kingdom · On-site
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Reading, England, United Kingdom · On-site
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Reading, England, United Kingdom · On-site
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Reading, England, United Kingdom · Hybrid
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Reading, England, United Kingdom · Hybrid
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Reading, England, United Kingdom · On-site
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Reading, England, United Kingdom · Hybrid
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Reading, England, United Kingdom · On-site
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Reading, England, United Kingdom · On-site
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Reading, England, United Kingdom · Hybrid
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Reading, England, United Kingdom · On-site
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Chatham, England, United Kingdom · Remote OK
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Reading, England, United Kingdom · Hybrid
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Reading, England, United Kingdom · On-site
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Reading, England, United Kingdom · On-site
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Reading, England, United Kingdom · Remote OK
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Reading, England, United Kingdom • On-site
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The Facilities Manager is responsible for delivering hard and soft facilities management, ensuring statutory health, safety, and environmental compliance across residential schemes. They will manage property maintenance, service partner performance, and budgets while fostering positive relationships with occupiers and property managers.
Candidates must have proven residential facilities management experience and hold a full, clean driving license. Essential qualifications include IOSH certification, IT literacy, and a strong understanding of service charge budgets and section 20 consultation processes.
Purpose of the Role
Savills is seeking an experienced Facilities Manager to deliver facilities management to our existing and future instructions. The FM is responsible for the provision of hard & soft facilities management, statutory Health & Safety compliance and environmental compliance to our occupiers and visitors.
The Facilities Management network is crucial to the effective delivery of Property Management and is involved in managing a national portfolio of retail parks, offices, industrial estates and residential schemes. We deliver excellent customer service and ensure exacting standards of presentation and maintenance is delivered on each property we look after. We manage the safety, compliance, and operation of the property, developing positive occupier relationships; working with Management Surveyors to deliver high-quality property management for the benefit of Savills clients and occupiers.
Team structure
The FM may have line management responsibilities and will work closely with the Operations Support team, Residential Property Managers, Supply Chain, Mobilisation and other service lines within the Property Management division.
Key Responsibilities
Compliance
· Ensure compliance with all statutory and legal requirements.
· Always ensure the full set of risk assessments is held at each property and on Datastation, and action plans are implemented, diligently and competently.
· Maintain a compliance rating of 95%
· Complete monthly audits for each site and uploaded to the system in line with target date, 25th of each month
Operations
· Ensure high standards of cleaning, repair and presentation are achieved and maintained within property budgets
· In the event of an emergency, attend site and report in line with incident process
· Review service partner performance and deal with shortcomings in partnership with Service Partner+
· Prepare and implement contingency plans to ensure adequate and suitable site attendance
· Establish and implement best practice, whilst ensuring safe working practices are always complied with
· Oversee the planned and preventative maintenance programme, developing an appropriate strategy for the property
· Where required, conduct and record vacant property inspections in line with insurance requirements and Savills policy
· Efficient and thorough handover of existing sites between RFMs as and when required
· It is expected that the majority of your week will be mobile completing proactive, planned and reactive site visits.
Occupier relationships
· Monitor activity and update Property Manager on new occupiers, space being vacated, building works
· In any dealings with occupiers, manage service satisfaction and confidence in Savills
· Pass on residents’ enquiries to the Property Manager same day
ESG
· Make decisions and recommendations aligned to the Savills Green Charter
· Record utility consumption and report as required
· Set and implement an appropriate environmental strategy for each property including energy management
Finance
· Prepare the first draft of the Service Charge budget for Management Surveyor 4 months in advance of year end (where applicable)
· Monitor Service Charge expenditure and ensure all Contract and Purchase orders are raised and managed as per process and policy
People
· Annual appraisals of all staff under your Line Management
· Attendance and team and occupier meetings as required
· Deliver ‘Toolbox Talks’ to onsite staff and notify onsite staff of new procedures and regulations
Relationships
· Residential Property Managers
· Safety+
· Savills consultants and support teams
· Occupiers
· Service partners
· Mobilisation
· Workforce+
Skills, Knowledge and Experience
· IOSH and/or NEBOSH
· Experienced in preparing Service Charge budgets and managing expenditure across several sites
· Excellent organisation and time management
· Self-motivated and excellent interpersonal skills
Must haves
· Full, clean driving license
· IOSH (NEBOSH desirable)
· Fully IT literate
· Attendance at internal training courses is compulsory, as is the self- identification of training needs
· Understanding of the section 20 consultation process
· Proven Residential Facilities Management experience - AIRPM or equivalent industry recognised qualification preferred
Working Hours - 0900 – 1730 (37.5 hours)
Salary - £45,000 p/a
#LI-DNI
Please see our Benefits Booklet for more information.
Savills is a global real estate advisor helping people thrive through places and spaces. With over 42,000 professionals in more than 700 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East, we combine local knowledge with global insight to deliver tailored solutions that drive real impact. Headquartered in London and listed on the FTSE 250 (LON: SVS), we work with corporate, institutional and private clients to unlock the full potential of residential and commercial property. Whether you're a corporate looking to expand, an investor seeking to sustainably optimise your portfolio or a family trying to find a new home, we bring a truly personal approach to every project, delivering best-in-class insights and advice to help you make better property decisions.
Offices: 33 Margaret Street, London, W1G 0JD, GB
There are currently 321 open management & leadership positions in Reading, United Kingdom listed on Clera. New openings are added daily as companies post roles.
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