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Part-time
Nightshift Premium, Discount Card, Free Food And Hot Drinks, Generous Holiday Entitlement, Maternity And Paternity Leave, Pension Match
Posted 13h ago
Apply by Jul 24
~20 hrs/week
Responsibilities
Responsible for picking high-quality products for online orders and managing substitutions using a digital handset. Duties include processing customer queries, loading delivery vans, and maintaining store cleanliness.
Requirements
Candidates must be comfortable with early morning starts (4am) and capable of lifting containers up to 15kg. A friendly demeanor and the ability to work in a fast-paced, physical environment are essential.
Full job description
What you’ll be doing:
Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where products are out of stock
Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop
Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers
Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help
Build great knowledge about our products, services and promotions to help provide recommendations
Working flexibly across the store as required
What makes a great Sainsbury’s Colleague:
Happy with early morning starts (as most shifts start at 4am) and working in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team
Friendly and welcoming with a genuine enthusiasm for helping customers
Enjoys working in a fast-paced, physical and high energy environment, using initiative to solve problems and taking responsibility for owning tasks
Always ready to work flexibly and productively to a high standard across the store - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15KG.
Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).
Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
Free food and hot drinks - provided for Colleagues in all our stores
Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
Pension – we’ll match between 4-7.5% of your pension contributions
Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury's stores here.
Sainsbury’s company vision Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity and diversity of our colleagues to ensure that customers receive great service every time they shop with us. If you would like to hear more about our vision and values, be sure to visit our corporate page. We invest in training, development and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury’s is truly a ‘Great Place to Work’.
We’re in the business of looking after our biggest asset. Our people. That means making it our business to properly take care of the potential and wellbeing of our truly outstanding teams. Join us in HR, and we’ll make it yours too. They bring the spark, the funny, the graft, the grit. And they’re literally the most important asset we have. So it’s in our interests to give the people at Sainsbury’s everything they need to feel valued, engaged and motivated, and truly able to shine. That’s where our HR colleagues have a pivotal role to play. From our ‘centre of excellence’ teams in Reward and Recruitment, through to our core teams in Change and Talent, they’re creating environments that allow our colleagues to thrive and we’re proud of their incredible ability to understand Sainsbury’s inside out.
We make good food joyful, accessible and affordable for everyone, every day.
Industry
Retail
Company size
10,001+ employees
Founded
1869
Headquarters
London
LinkedIn followers
481,338
Over 150 years old and still going strong, we’re the UK’s second-biggest retailer. Every day, the nation shops with us because they know they’ll get affordable, good food and excellent service.
We focus on great value and convenient shopping across our family of brands, from Argos, Nectar and Habitat to Sainsbury’s Bank, Smart Charge and Tu.
What’s next for Sainsbury’s?
We've put food back at the heart of our business and we’re taking Sainsbury’s to the next level. We’re investing in technology and people and we’re thinking bigger about how we attract and connect with our customers, while doing everything we can to create a more resilient UK food system.
How many Customer Service & Support jobs are open in Reading, United Kingdom right now?
There are currently 85 open customer service & support positions in Reading, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Reading, United Kingdom?
Companies currently hiring include Verisure, Greene King Brewery, Decathlon, Hilton, NEXT PLC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Reading, United Kingdom?
Yes — 13 of the 85 open customer service & support positions offer remote or hybrid work (3 remote, 10 hybrid).
How do I apply for Customer Service & Support jobs in Reading, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.