Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to t…
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Carapichaima, Couva-Tabaquite-Talparo, Trinidad and Tobago · On-site
$118k–$220k/yr
Senior+
BASIC FUNCTIONS: The Program Manager will be responsible for managing and providing direction to a team of Project Managers and Project Analysts. This may be “direct” management or “indirect” management. This position wi…
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Analytics Leadership Development Program (ALDP) - Start Date: July 12, 2027
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Entry level
Analytics Leadership Development Program (ALDP) – Full-Time Associate At The Cigna Group, data, analytics, and AI shape decisions that improve health outcomes, make care more affordable, and help build a healthcare syste…
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Charlotte, North Carolina, United States · Remote OK
$89k–$136k/yr
Mid level$1.9B raised
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Lowe's Companies, Inc.
Sales Floor Dept Supervisor - Flooring-Decor
Raleigh, North Carolina, United States · On-site
Mid level$22B raised
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Ready to work with the top employer in North Carolina? In the region recently ranked "Best place for Jobs" by Forbes magazine? As an experienced staff member of our team, you will learn the scope of assurance and process…
Skills: Accounting, Financial Analysis, Risk Management, Assurance Services, Process Improvement
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$60k–$70k/yr
Full-time
Competitive market salary, Stock options, Comprehensive health plan, Dental plan, Vision plan, 401k retirement plan
Posted 4d ago
Apply by Dec 7
~40 hrs/week
Responsibilities
The Program Manager is responsible for the operational performance and strategic growth of a portfolio of client accounts. This includes managing onsite staff, analyzing usage metrics, and maintaining strong relationships with key stakeholders.
Requirements
Candidates must have 4–6 years of experience in account management or operations, preferably within a service or hospitality environment. Strong data analysis skills and the ability to work onsite in New Hill, NC, Monday through Friday are required.
Full job description
Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Position Overview:
The Program Manager is the dedicated leader responsible for the success of Fooda’s largest and most strategic client partnerships. This role owns the day-to-day operations across a portfolio of clients and locations, while playing a key role in strengthening the relationship, driving account growth, and ensuring an exceptional experience for clients and consumers.
This is a highly visible, hands-on role that blends operational oversight, stakeholder coordination, and data-driven decision-making. You’ll be accountable for execution across locations and driving value through strategic insights and collaboration. You won’t just manage the account; you’ll help shape its long-term success. This role will require onsite presence in New Hill, NC Monday-Friday.
What You’ll Be Doing:
Own the operational performance of your portfolio of locations.
Serve as the primary day-to-day contact for client needs, ensuring proactive communication, timely execution, and high satisfaction.
Coordinate, prepare, and organize Quarterly Business Reviews working closely with internal and external stakeholders to ensure alignment, share insights, and support long-term goals.
Analyze and track key operational and usage metrics to identify trends, risks, and growth opportunities; use data to make informed decisions and present strategic recommendations.
Identify, support, and coordinate upsell and expansion opportunities within the client’s portfolio.
Collaborate cross-functionally with Sales, Restaurant Partnerships, and Market Operations to meet and exceed client expectations.
Manage hiring, training, and day-to-day oversight of any dedicated onsite support staff required at portfolio locations, ensuring consistent performance and alignment with Fooda standards.
Develop and improve processes that scale while achieving operational success.
Monitor and manage account-level financial health, including receivables and payables, and resolve issues promptly.
Available to work ONSITE daily, Monday-Friday, between 9:00 am-5:00 pm, 40 hours/week.
Who You Are:
You have 4–6 years of experience in account management, operations, or multi-location client support ideally in a service, hospitality, or tech-enabled environment.
You’re a proactive relationship builder. You anticipate client needs and bring strategic value without waiting to be asked.
You’re highly data-driven, capable of pulling insights from usage reports, KPIs, and dashboards to inform operational decisions and account strategy.
You’re organized and detail-oriented, with proven ability to manage multiple locations, priorities, and timelines at once.
You have experience hiring, training, and managing staff, with a leadership style that’s supportive, clear, and accountability-driven.
You’re a strong communicator who can coordinate stakeholders, contribute to executive-facing meetings, and guide teams through change.
You’re a natural collaborator who thrives in cross-functional environments and understands how to get things done through influence and teamwork.
You’re comfortable in Excel and internal tools, and you use data to solve problems and drive improvements.
What We’ll Hook You Up With:
Competitive market salary and stock options, based on experience
Comprehensive health, dental and vision plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company issued laptop
Daily subsidized lunch program (ours!)
A fulfilling, challenging adventure of a work experience
Must be authorized to work in the United States on a full-time basis. No recruiters please.
The salary range for this role is between $60,000-$70,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.
Authentic meals, served by local restaurants within steps of your desk. Love and look forward to lunch every single day.
Industry
Food and Beverage Services
Company size
501-1,000 employees
Founded
2011
Headquarters
Chicago, Illinois
LinkedIn followers
60,394
Total funding
$45M
Fooda is a workplace food program people love and look forward to every day. We scour the streets for the best trendy restaurants, popular favorites, and hidden-gem mom and pops. Making the connection between them and people who appreciate their food is our passion.
We're looking for talented colleagues who want to advance their careers and help scale a business. We all share an interest in solving problems with data, taking chances, beating goals, and delighting customers. Our team's successful execution of those interests has driven expansion to over 45 markets since our founding in 2011, with over 100 million meals served.
Visit our website to learn more about joining Fooda: www.fooda.com/careers
Offices: 1 N Dearborn St, Ste 600, Chicago, Illinois 60602, US
How many Management & Leadership jobs are open in Raleigh, NC right now?
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