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The manager leads the Student Financial Services team, overseeing the implementation of funding programs, awarding, and collections. They ensure strict regulatory compliance and provide guidance to students and families regarding tuition planning and financial aid.
A bachelor's degree and at least five years of experience in Student Financial Services are required. Candidates should possess strong knowledge of federal, state, and VA aid programs, with supervisory experience strongly preferred.
Are you a seasoned financial aid leader who believes education changes lives? As the Student Financial Services Manager, you’ll lead a high-impact team that helps students and families confidently navigate tuition planning, financial aid, and funding options — removing barriers so students can focus on success.
This role blends student advocacy, compliance expertise, and team leadership, and plays a critical role in student retention and outcomes.
Administers and supervises the implementation of all institutional Student Financial Services policies, procedures and funding programs as they pertain to awarding and collections.
Ensures that adequate documentation and accountability exist for all funds disbursed and that strict compliance with regulations results in avoidance of institutional fiscal liability.
Advises students and families regarding tuition planning matters.
Ensure that student aid recipients maintain eligibility for all aid disbursed and that appropriate records are maintained for all students receiving Federal Student Aid.
Plans, organizes and supervises the operational functions of the Student Financial Services Office including providing updates and training to campus SFS staff.
Oversees Campus VA School Certifying Officials and VA Education benefit activities.
Serves as a liaison between other departments.
Serves on institutional committees or groups as required or assigned; including, but not limited to Stitch, Start and LDA meetings.
Interviewing, hiring, and assist in training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Conducts mandatory Exit Counseling seminars monthly.
Mandatory attendance at semi-annual graduation.
Bachelor’s degree (required)
Minimum of five years’ experience in Student Financial Services
Strong knowledge of federal, state, institutional, and VA aid programs
Supervisory or leadership experience strongly preferred
Excellent communication skills and a student-first mindset
Ability to balance compliance, compassion, and operational excellence
Competitive medical, dental, and vision benefits (company-paid options available)
401(k) with company match
Generous PTO — plus your birthday off
Tuition reimbursement and wellness programs
Headspace membership, pet insurance, and more
A mission-driven culture focused on changing lives through education
Your work ensures students have clarity, confidence, and access to the resources they need to complete their education. If you’re ready to lead with purpose and make a meaningful impact every day, we’d love to meet you.
The Refrigeration School, Inc. was founded in Phoenix, Arizona in 1965 to meet the growing need for high quality education and training of air conditioning and refrigeration technicians. RSI was started by family members, with backgrounds in refrigeration and air conditioning, who had a great deal of insight and inspiration and the knowledge necessary to train new technicians to the required skill level. Over the years RSI has grown and developed an excellent reputation for providing the student with the best possible service. Also critical to the school's growth has been the acceptance by various agencies including approval by the Arizona Department of Veterans Services for the training of veterans and accreditation by the Accrediting Commission of Career Schools and Colleges. Electrical Technologies and Electro-Mechanical Technologies courses were added in 1986 and 1987 respectively to respond to the growing demand for entry level electricians and facility maintenance technicians. In 1992 the school made the additional commitment and developed an Associate of Occupational Studies degree program in Mechanical Maintenance Engineering.
Offices: 4210 E Washington St., Phoenix, AZ 85034, US
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