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The Operations Manager will oversee the day-to-day logistics, including driver scheduling, delivery tracking, and B2B project stock management. They will also coordinate with global teams and suppliers to ensure operational efficiency and accurate inventory control.
Candidates must have at least 3 years of experience in retail operations or warehouse management and possess strong organizational and communication skills. The role requires a proactive, hands-on approach and the ability to work full-time on-site in Manhattan.
This is a new position created to bring dedicated operational ownership to our FLOWERBX New York studio. As Operations Manager, you’ll own the day-to-day operational backbone of our NY studio: working with our global operations team to source the right flowers and manage materials, and owning logistics on the ground, making sure drivers and deliveries run on time, and keeping B2B project stock managed and ready. You’ll report directly to our Head of North America and work closely with the B2B Events team, our Procurement Lead, and our in-house and third-party drivers. This is a hands-on, in-person role.
Key Responsibilities
Skills and Experience
Essential
Desirable
Location Information
This is a full-time, in-person contract role based out of our NY studio. This is not a remote or hybrid position, presence on-site is a core requirement of the job
What we offer:
LONDON - NYC - LA - DUBAI EXTRAORDINARY FLOWERS. DELIVERED.
FLOWERBX is changing the flower industry, previously named by vogue.co.uk as their game-changing flower delivery service. As the leading online flower brand, FLOWERBX offers bouquets, gifts, and home accessories that can be bought and delivered to their customers' doors within 24 hours. Touted by tastemakers and championed by an engaged global community, FLOWERBX has gained a reputation as the go-to for extraordinary flowers, with a product collection now including flower subscriptions, vase sets and limited-edition product collaborations. As of March 2024, FLOWERBX is now a B Corp-certified business, awarded in recognition of its attempts to use flowers as a force for positive environmental and social impact. Working with some of the world’s biggest brands, hotels, and hospitality venues, FLOWERBX’s unique curation of high-quality, beautiful flowers has become their signature across the industry, putting their clients back in control of the way they use flowers to tell their stories. Their client list and brand friends include the likes of Dior, Louis Vuitton, Jimmy Choo, Tom Ford, and Vogue, working with each on a bespoke basis to create timeless installations, tablescapes, and activations that marry together their own aesthetic with each client's particular style. FLOWERBX’s flowers are always fresh, fragrant and seasonal, but their ethos is truly seasonless. To bring luxury florals to customers and clients on their milestone moments, everyday occasions and key calendar events – all year round.
Offices: 42 Gorst Road, Kensal Green, England NW10 6LD, GB · 9 - 20 35th Avenue, SUITE 1C, Long Island City, New York 11106, US · Dubai, AE
Based on 18386 listings with disclosed salaries, most management & leadership jobs in New York, NY pay between $70k–$200k per year. Individual offers vary with seniority, company size, and specialization.
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