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Full-time
Discounted meal, Discounted parking, Employee discounts, Friends and family discount app, Award-winning training, Apprenticeships
Posted 5d ago
Apply by Sep 7
~40 hrs/week
Responsibilities
The supervisor is responsible for managing daily operations, including opening and closing procedures, while leading the team to deliver excellent customer service. They must monitor unit performance, solve operational issues, and maintain a positive, high-energy atmosphere during shifts.
Requirements
Applicants must be at least 18 years old and have previous experience leading a team in a busy hospitality or retail environment. Prior experience working at Starbucks or a similar cafe setting is also required.
Full job description
SUPERVISOR – MANCHESTER VICTORIA STATION, STARBUCKS
Pay Rate: £13.61 per hour.
We have Part Time (16hrs) roles available.
Hours of operation are 6am to 10pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
Due to some responsibilities within the Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE SUPERVISOR ROLE:
Take ownership of opening, closing, and daily operations while solving problems on the fly.
Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
Results focussed, staying informed about unit performance and championing improvements.
Previous experience leading a team in busy Hospitality or Retail is ideal. Previous Starbucks or cafe experience also required
AS A SUPERVISOR WE WILL OFFER YOU:
Discounted meal and discounted parking while on shifts.
Employee Discounts.
Friends and Family Discount App.
Award-winning training, apprenticeships and development programs.
Health & Wellbeing Support.
A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Supervisor!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
SSP is the world's leading travel food company, with 50,000 people serving millions of travellers across 38 markets
Industry
Food and Beverage Services
Company size
10,001+ employees
Headquarters
London, London
LinkedIn followers
64,867
SSP is the world's leading travel food company, with 50,000 people serving millions of travellers across 38 markets.
From bespoke local concepts to brands including Starbucks, Pret A Manger and Marks & Spencer, we operate restaurants, cafés, bars, lounges and food led convenience stores in airports, rail stations and other travel hubs worldwide.
Our purpose is to be the best part of the journey, making every journey taste better through great food and hospitality.
Our people are at the heart of our business and our values are integral to our business, underpinning everything we do.
• TEAM. Team is everything. We actively support, respect and care for each other. With collaboration at the heart, we build strong relationships and deliver safe outcomes.
• PASSION. We bring energy, passion and commitment to everything that we do. Taking pride in our work, we go the extra mile to make every journey count.
• CURIOSITY. We approach everyday with open minds and thoughtful questions. We are agile and customer-focused, always looking for ways to deliver an exceptional experience.
• OWNERSHIP. We own our role completely, caring for every detail that shapes the SSP experience. Through genuine hospitality and continuous improvement, we make every moment matter.
www.foodtravelexperts.com
Offices: SSP Group Plc, Jamestown Wharf, 32 Jamestown Rd, London, London NW1 7HW, GB · SSP Deutschland GmbH, THE SQUAIRE 24, Ebene 07, Frankfurt am Main, 60549, DE · SSP Danmark A/S, Lufthavnsboulevarden 14, 1., Kastrup, 2770 , DK · Helsinki Airport, FI-01530 Vantaa, FI · SSP, 5 rue Charles de Gaulle,, Alfortville, 94140, FR
RetailCateringHospitalityTravel LocationsAirportsand Railway StationsRestaurantsFood and Beverage
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