London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Remote OK
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London, England, United Kingdom · On-site
Waldorf Astoria London - Admiralty Arch is seeking a Housekeeping Supervisor to join the pre-opening team for this highly anticipated new luxury hotel opening later this year. This is a unique opportunity for an experien…
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video d…
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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Lead the end-to-end delivery lifecycle of Agentic AI platform deployments for enterprise customers, managing scope, timeline, and risk. Coordinate a pod consisting of engineers and architects to ensure successful transition to the Agentic OS layer.
Requires over 3 years of technical program management experience in SaaS or enterprise software, specifically within CX or conversational AI platforms. Must be proficient in multiple delivery methodologies and project planning tools with fluency in English.
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
We are looking for a Sr Technical Program Manager (TPM) to lead high complexity deployments of our Agentic AI / conversational AI platform for enterprise customers. In this role, you’ll own the end-to-end delivery lifecycle from scoping and planning through go-live and hypercare, working in a pod model alongside a Forward Deployed Engineer (FDE) and an Agent Architect (AA). You will be the primary owner of timeline, scope, risk, governance, and stakeholder communication, ensuring that customers successfully transition to an Agentic OS layer for their enterprise communications.
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Amplify your customer service experience with an AI agent management platform.
Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences. Founded by Malte Kosub and Stefan Ostwald, Parloa began with the belief that great conversations develop relationships, a principle that still guides how the company builds technology today.
Offices: Schönhauser Allee 9, Berlin, BE 10119, DE · Schackstraße 3, Munich, Bavaria 80539, DE · 420 Lexington Avenue Suite, Suite 2818, New York, NY 10170, US
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