Company Description About MUFG Investor Services MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternat…
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Senior Associate, Capital Activity- Private Markets
Toronto, Ontario, Canada · On-site
$72k–$106k/yr
Mid level
Company Description About MUFG Investor Services MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternat…
Skills: Private Equity Fund Accounting, Capital Calls, Distributions, Investor Allocations, Microsoft Excel
Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of…
Skills: Global Payment Processing, SWIFT, MX Messaging, Microsoft Excel, Root Cause Analysis
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of…
Skills: Microsoft Azure, Microsoft 365, Azure Active Directory, Infrastructure As Code, Terraform
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Skills: TypeScript, JavaScript, Vue.js 3, AI Tooling, Software Architecture
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Skills: TypeScript, JavaScript, Vue.js 3, AI Tooling, Software Architecture
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Skills: TypeScript, JavaScript, Vue.js 3, AI Tooling, Software Architecture
Company Description Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with…
Skills: Anti-Money Laundering, Quality Control, Client Service, Data Governance, Fund Administration
Fund Accountant, Private Markets / Private Equity (Associate)
Halifax, Nova Scotia, Canada · On-site
Mid level
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Skills: Fund Accounting, Financial Accounting, Audit, Investran, Microsoft Excel
Senior Fund Accountant, Private Markets / Private Equity
Halifax, Nova Scotia, Canada · On-site
Mid level
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Skills: Fund Accounting, Private Equity Accounting, Financial Reporting, Investran, NAV Calculation
Company Description About MUFG Investor Services MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternat…
Skills: Fund Accounting, Private Equity Accounting, Investran, Financial Reporting, NAV Calculation
Supervisor, Fund Accounting (Private Markets / Private Equity)
Toronto, Ontario, Canada · On-site
$83k–$121k/yr
Senior
Company Description About MUFG Investor Services MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternat…
Skills: Fund Accounting, Private Equity, Financial Reporting, Staff Supervision, Investran
Data & Analytics - BI Developer (Contractor - 12 Months)
Vancouver, British Columbia, Canada · On-site
$600/hr–$800/hr
Senior
Company Description MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the worl…
Skills: Sql, Python, Power BI, Microsoft Fabric, Alteryx
Data & Analytics - BI Developer (Contractor - 12 Months)
Toronto, Ontario, Canada · On-site
$600/hr–$800/hr
Senior
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Skills: SQL, Python, Power BI, Microsoft Fabric, Alteryx
Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of…
Skills: Data Governance, Risk Management, Compliance, Data Lifecycle Management, Metadata Management
Company Description About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of…
Skills: AML Documentation, Compliance Review, Sanctions Screening, PEP Association Lists, Adverse Media Screening
Supervisor, Fund Accounting, Private Markets / Private Equity
Toronto, Ontario, Canada · On-site
$83k–$121k/yr
Senior
Company Description MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion i…
Skills: Fund Accounting, Private Equity, NAV Production, Financial Statement Preparation, Team Management
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Full-time
bachelor degree
Posted 1d ago
~40 hrs/week
Responsibilities
Perform daily quality checks on operational tasks including investor onboarding, trade processing, and cash movements. Act as the primary point of contact for clients and investors to resolve queries within agreed service timelines.
Requirements
Requires 3-4 years of experience in financial services, fund administration, or banking. A diploma or bachelor's degree in a business-related field is preferred, along with proficiency in Microsoft Office.
Full job description
Company Description
About MUFG Investor Services
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
Job Description
Reporting to the Associate Director, you will:
Perform daily quality checks on key operational tasks such as investor onboarding, trade processing, reporting, and cash movements to ensure accuracy and compliance with internal policies.
Act as a primary point of contact for clients by handling day-to-day queries (via email or calls), ensuring requests are resolved within agreed service timelines (SLAs), and escalating issues when needed.
Respond to queries from clients, investors, fund managers, and internal teams, ensuring clear, accurate, and professional communication; support colleagues in drafting and reviewing responses where required.
Guide and support team members in completing daily operational tasks, sharing knowledge and helping resolve issues based on prior experience.
Participate in regular team meetings to discuss workload, highlight risks or issues, and share updates or process improvements.
Assist management with ongoing projects, process improvements, and risk mitigation activities alongside daily responsibilities.
Consistently demonstrate company values in daily interactions with clients and colleagues.
Qualifications
Diploma or Bachelor's degree in a business related field preferred or relevant experience
3-4 years experience in financial services, fund administration, asset management, banking or client service
Knowledge of Investor Services processes and related functionalities an asset
Existing client/customer service experience would be ideal
Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset
Additional Information
What’s in it for you to join MUFG Investor Services?
Take a look at our careers site and you’ll find everything you’d expect working with one of the fastest-growing businesses at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus.
So, why settle for the ordinary? Apply now for your next Brilliantly Different opportunity.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.
We are a global leader in asset servicing and operational transformation—built for alternatives.
Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
George Town, Grand Cayman
LinkedIn followers
159,464
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives.
With over $1 trillion in client assets under administration, we offer fund administration, business process outsourcing, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody and depositary solutions, business consulting, and more.
Operating from 16 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape.
As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial groups with approximately $3 trillion in assets, we combine deep expertise with global scale.
Offices: 205 Elgin Avenue, George Town, Grand Cayman, KY · 33 Hysan Ave, Room 1917, 19/F, Lee Garden One, Causeway Bay, Hong Kong, HK · 1221 Avenue of the Americas, New York, US · 15 George's Quay, Dublin, County Dublin, IE · 805 King Farm Blvd, Rockville, MD 20850, US
Regulated FundsHedge FundsReal EstateReal AssetsPrivate Equity and Private DebtFund of Hedge FundsForeign ExchangeSecurities LendingBanking & Liquidity SolutionsMiddle Office Outsourcing
We are a global leader in asset servicing and operational transformation—built for alternatives.
Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
George Town, Grand Cayman
LinkedIn followers
159,464
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives.
With over $1 trillion in client assets under administration, we offer fund administration, business process outsourcing, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody and depositary solutions, business consulting, and more.
Operating from 16 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape.
As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial groups with approximately $3 trillion in assets, we combine deep expertise with global scale.
Offices: 205 Elgin Avenue, George Town, Grand Cayman, KY · 33 Hysan Ave, Room 1917, 19/F, Lee Garden One, Causeway Bay, Hong Kong, HK · 1221 Avenue of the Americas, New York, US · 15 George's Quay, Dublin, County Dublin, IE · 805 King Farm Blvd, Rockville, MD 20850, US
Regulated FundsHedge FundsReal EstateReal AssetsPrivate Equity and Private DebtFund of Hedge FundsForeign ExchangeSecurities LendingBanking & Liquidity SolutionsMiddle Office Outsourcing