New York, New York, United States · On-site
$135k–$154k/yr
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Office Management, Workplace Operations, Vendor Management, Contract Negotiation, Budgeting
New York, New York, United States · On-site
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: DevOps, Infrastructure Engineering, Python, Go, Bash
Munich, Bavaria, Germany · On-site
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Partner Sales, Channel Sales, Alliance Management, SAP Ecosystem, Co-selling
Paris, Ile-de-France, France · On-site
About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Technical Program Management, Conversational AI, SaaS Delivery, Stakeholder Management, Agile Methodology
New York, New York, United States · On-site
$140k–$160k/yr
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Deal Desk, Revenue Operations, Sales Operations, Order Form Execution, Pricing Strategy
San Francisco, California, United States · On-site
$120k–$140k/yr
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Sales Leadership, Business Development, SaaS, Enterprise Sales, Sales Strategy
Paris, Ile-de-France, France · On-site
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Value Engineering, Financial Modeling, ROI Analysis, Business Case Development, Executive Presence
Paris, Ile-de-France, France · On-site
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Typescript, NodeJS, OpenAI, Microsoft Azure, Kubernetes
Berlin, Germany · On-site
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Deal Desk, Revenue Operations, Sales Operations, Order Form Execution, Deal Structuring
Munich, Bavaria, Germany · Remote OK
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Conversation Design, AI Agent Development, SAP Integration, Prompt Engineering, LLM Workflow Design
Madrid, Community of Madrid, Spain · Remote OK
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: LLMs, Prompt Engineering, NLP, NLU, Conversational Design
London, England, United Kingdom · Remote OK
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: LLMs, Prompt Engineering, NLP, NLU, Conversational Design
Munich, Bavaria, Germany · Remote OK
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Solution Architecture, Systems Architecture, Enterprise Integration, REST API Design, JSON
Milan, Lombardy, Italy · On-site
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: LLMs, Prompt Engineering, NLP, NLU, Conversational Design
Paris, Ile-de-France, France · On-site
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: LLMs, Prompt Engineering, NLP, NLU, Conversational Design
Berlin, Germany · On-site
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: People Leadership, Software Engineering, Technical Architecture, Talent Acquisition, Strategic Planning
Munich, Bavaria, Germany · On-site
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Customer Success, Consulting, Account Management, Digital Transformation, Project Management
New York, New York, United States · Hybrid
$150k–$170k/yr
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Full-cycle Recruiting, Technical Sourcing, Stakeholder Management, Market Mapping, Talent Intelligence
Berlin, Germany · On-site
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: TypeScript, Node.js, NestJS, Python, FastAPI
Berlin, Germany · On-site
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in custo…
Skills: Security Engineering, Application Security, Cloud Security, Threat Modelling, Secure Architecture
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The Senior Workplace Manager will oversee daily office operations, vendor relationships, and facility management for the New York City location. They are also responsible for managing workplace budgets, procurement, and fostering a positive office culture through events and cross-functional support.
Candidates must have at least 5 years of experience in office management or workplace operations within a fast-paced environment. Strong skills in vendor negotiation, budget tracking, and knowledge of New York workplace safety and compliance regulations are required.
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.
As Senior Office Manager, you will take ownership of workplace management, vendor coordination, and office experience for our New York City office, ensuring smooth operations and a welcoming environment for our team.
This is your opportunity to shape the workplace experience for a fast-growing global AI company as it builds out its US presence.
Talent Acquisition → Hiring Manager → Bar Raiser
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
Salary Includes OTE
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Amplify your customer service experience with an AI agent management platform.
Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences. Founded by Malte Kosub and Stefan Ostwald, Parloa began with the belief that great conversations develop relationships, a principle that still guides how the company builds technology today.
Offices: Schönhauser Allee 9, Berlin, BE 10119, DE · Schackstraße 3, Munich, Bavaria 80539, DE · 420 Lexington Avenue Suite, Suite 2818, New York, NY 10170, US
Amplify your customer service experience with an AI agent management platform.
Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences. Founded by Malte Kosub and Stefan Ostwald, Parloa began with the belief that great conversations develop relationships, a principle that still guides how the company builds technology today.
Offices: Schönhauser Allee 9, Berlin, BE 10119, DE · Schackstraße 3, Munich, Bavaria 80539, DE · 420 Lexington Avenue Suite, Suite 2818, New York, NY 10170, US
