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Serve as the primary technical point of contact for a book of clients, managing their technology roadmaps and budgets. Identify operational improvements and risk reductions while managing the sales pipeline for existing accounts.
Requirements
Requires 5+ years of experience in an MSP or IT services environment with a strong technical foundation. A bachelor's degree in Business, IT, or a related field is preferred or equivalent hands-on experience.
Full job description
Uprite is a Texas-based managed IT and cybersecurity provider, and we're looking for a Technical Account Manager to own the day-to-day success of a defined book of client accounts. This is a hands-on, client-facing role — not a pure strategy or executive-advisory position. You'll be the person clients call first, the one who understands their environment inside and out, and the one who keeps their technology aligned to how their business actually runs.
If you're technical enough to speak credibly about infrastructure and security, and comfortable enough in front of business owners and leadership teams to turn that knowledge into a plan they trust, we want to talk to you.
What You'll Own
Serve as the primary point of contact and relationship owner for a defined set of Uprite clients — the person they trust to keep their technology on track
Run recurring client meetings and Business Technology Reviews, translating what's happening in their environment into plain-language recommendations
Build and maintain technology roadmaps and budgets that map to each client's actual business goals
Identify and propose solutions that reduce client risk and improve their day-to-day operations, then work with our project team to deliver them
Own the sales pipeline for your accounts in ConnectWise Manage, from opportunity to close
Support new client onboarding, Business Technology Assessments for prospects, and occasional pre-sales support alongside the sales team
Escalate and resolve client issues — service, billing, or vendor — by working the right people inside Uprite until it's fixed
What You Bring
5+ years in an MSP or IT services environment, with real hands-on technical grounding
Experience owning client or account relationships — you know how to run a meeting, manage expectations, and be the calm, credible voice when something goes wrong
Comfort discussing budgets, risk, and priorities with business owners and leadership — not just IT staff
Sales instincts: you can spot an opportunity, build a proposal, and close it, or you're eager to build that muscle
A bachelor's degree in Business, IT, or a related field, or equivalent hands-on experience
Nice to have: prior sales engineering experience, or a track record of growing revenue within an existing account base.
Who We Are
Uprite is an award-winning, trusted technology partner providing managed IT, cybersecurity, cloud, and managed phone solutions to Texas businesses. Our team operates inside a high-performance culture built on 28 daily behaviors we call The Uprite Way. Learn more at uprite.com.
What We Offer
Medical, dental, and vision insurance
Short- and long-term disability insurance
401(k) matching
Paid vacation and holidays
Real career and professional development
Uprite Services is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
1999
Headquarters
Houston, Texas
LinkedIn followers
1,584
Welcome to Uprite Services, your trusted partner in maximizing your managed IT investment, securing your digital infrastructure and propelling your business forward. With over 15 years of dedicated service, we have been the backbone of small and medium-sized businesses across Texas, offering proactive, responsive, and secure managed IT solutions.
Formerly known as 3coast Services, we have evolved to meet the dynamic needs of today's digital landscape. Our mission is clear: to understand your unique requirements and cultivate genuine relationships that pave the way for future-ready solutions. Choose Uprite Services and transform technology into your competitive advantage.
Our Core Services Include:
Managed IT Solutions: Stay ahead of the curve with proactive management and support, minimizing downtime and maximizing efficiency.
Cybersecurity Solutions: Gain greater peace of mind with advanced cybersecurity measures and controls, safeguarding your valuable data and assets.
Cloud Solutions: Harness the power of the cloud to drive growth and efficiency, with expert guidance and implementation tailored to your business needs.
Managed Phone Systems: Streamline communication and collaboration with reliable, scalable phone systems managed by our experienced team.
Why Choose Uprite Services?
- Expert Guidance: Receive personalized technology guidance to drive growth and efficiency within your organization.
- Tailored Solutions: We align technology with your business objectives, ensuring every investment contributes to your success.
- Compliance Assurance: Stay ahead of evolving regulations and ensure compliance with industry standards, backed by our comprehensive approach to data security.
Connect with us today to learn more about how we can support your business growth.
(866)-570-3065
https://www.uprite.com/contact-us/
Offices: 5718 Westheimer Rd, Suite 1000-101, Houston, Texas 77057, US · 16441 Space Center Blvd, Suite B-1, Houston, Texas 77058, US · 11831 Radium St, San Antonio, Texas 78216, US · 3010 LBJ Freeway, 1200, Dallas, Texas 75234, US
Managed IT SupportServer & Network AdministrationIT OutsourcingComputer SupportCloud ServersHosted ExchangeCloud BackupIT Help DeskData Center ServicesColocation
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