Sr. Principal Customer Communications Representative (Falls Church VA)
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$118k–$176k/yr
Senior+$3.7B raised
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Northrop Grumman Mission Systems, Inc.
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Northrop Grumman Mission Systems, Inc.
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$118k–$176k/yr
Full-time
bachelor degree, postgraduate degree
Health insurance, Life insurance, Disability insurance, Savings plan, Company paid holidays, Paid time off
Posted 8d ago
~40 hrs/week
Responsibilities
Develop and execute integrated customer communication strategies to support business development priorities and enterprise goals. Partner with cross-functional teams to create compelling messaging and engagement materials for key stakeholders and leadership.
Requirements
Requires a Bachelor's degree with 8+ years of experience or a Master's degree with 6+ years of experience in communications or a related field. Candidates must possess strong strategic communication skills, experience in aerospace or defense, and the ability to obtain an SCI security clearance.
Full job description
RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: NoneTRAVEL: Yes, 25% of the Time
Description
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman is looking for an experienced Sr. Principal Customer Communications Representative to join our company’s enterprise communications team. In this role, this communications representative is responsible for working across our company teams to develop, plan, execute, and measure integrated, strategic customer communication efforts in support of business priorities. This position will be located in Falls Church, VA.
Your communications expertise, knowledge of the national security environment, and business acumen will be vital as you help to position the company as an innovation and technology leader in aerospace and defense.
The person selected for this role must be proactive and innovative, possess strong integrated communications skills from a strategic and tactical perspective, have outstanding professional presence, and very strong collaboration skills. Working within our matrix organization, the Senior Principal Customer Communications Representative must be able to advise and guide a wide range of partners across our company. Experience with our customer communities is very important, as is an understanding of the aerospace and defense business. The ideal candidate is a highly organized, collaborative communicator who can identify unique communication opportunities and translate strategy into coordinated action. The candidate must also have excellent research, writing and verbal skills that demonstrate an ability to comprehend and explain complex programs and initiatives to a broad range of audiences.
If you are a strategic and savvy communications expert with an innovative spirit and passion for strategic thinking to achieve top performance in a dynamic, collaborative work environment, please read on.
Responsibilities:
Develop and execute integrated customer communications plans in support of business development priorities across the enterprise.
Help translate enterprise and program strategies into clear, compelling communication approaches tailored to specific customer communities and missions.
Conduct research on customer organizations, decision makers and mission priorities to inform communication strategies, talking points and engagement recommendations.
Monitor customer news, industry developments, relevant policy or budget activities and customer feedback; summarize key insights and flag issues, risks and opportunities to the Customer Communications Manager and other stakeholders.
Partner with sector and functional communicators to ensure customer messaging is consistent, accurate and aligned with company positioning across channels.
Build strong working relationships with business development, program teams, government relations and functional partners, serving as a trusted communications point of contact.
Actively participate in Customer Relations Team (CRT) and sector meetings to maintain awareness of business development priorities, identify key stakeholder engagement and communication opportunities, and inform planning.
Develop and maintain core customer communication assets (e.g., key messages, one‑pagers, briefing materials, placemats, fact sheets) for assigned CRT portfolios, ensuring they are current, accurate and readily usable by stakeholders.
Oversee development and/or enhancement of A‑level customer engagement materials for assigned CRTs and sectors (e.g., leadership briefing packages, executive decks and other high‑visibility customer engagement products) to ensure alignment with corporate strategy and enterprise messaging.
Coordinate with the Sr Principal Trade Show Representative and sector teams to identify CRT trade show engagement and sponsorship opportunities and support development of related customer communication materials.
Coordinate with the corporate media team to assist in development of media preparation materials for CRT leaders, ensuring alignment with customer engagement objectives and enterprise positioning.
Uphold Northrop Grumman standards for quality, ethics, security and brand, ensuring all customer communications are accurate, compliant and aligned with company priorities.
Skills for success:
Experience developing and executing strategic communications plans to achieve business objectives and advance thought leadership
An ability to identify and leverage customer and news cycles to maximize opportunities and advance company thought leadership in priority focus areas
Effective AP writing, editing and strong project management skills
An ability to interact with executive leadership confidently and independently
Comfort with change in a fast-paced, empowered work environment with strong collaboration and alignment to company priorities
Strategic thinking, planning and decision-making
High level of attention to detail and creativity
A commitment to quality work and accountability for results
Basic qualifications:
Bachelor’s degree in Communications or related discipline with 8+ years of relevant experience OR Master’s degree in Communications or related discipline with 6+ years of relevant experience
Proven success developing and executing integrated communications strategies
Experience leading complex, business-driven communications projects and collaborating across matrixed environments
Executive-level writing and advising skills, with a systems-level mindset
Demonstrated success managing multiple priorities and stakeholders
Experience partnering with senior leadership teams
Ability to travel up to 25% of the time; travel may include intra-office within the DC metro area, as well as other sites, as needed
Preferred qualifications:
Experience working in a large, matrixed and/or geographically dispersed organization; U.S. Government experience strongly preferred.
Experience in technology, aerospace, defense or other science-related business or government field
Sound judgment in decision making and leadership actions with proven abilities to drive change through creative methods, ideas and approaches
Must be able to be granted, an SCI security clearance
Primary Level Salary Range: $117,500.00 - $176,300.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
We are a close-knit community of big thinkers collaborating to keep the world safe. Our passion, creativity and expertise bring next-level technology solutions to life in autonomous systems, cyber, C4ISR, strike, space, and logistics and modernization for our customers around the globe.
On the Northrop Grumman team, you’ll join our pursuit of excellence immersed in a dynamic culture of innovation and respect. Your unique perspective will help achieve our shared vision for the future of global security. Every step of the way, you'll be supported by world-class training, employee resource groups and a comprehensive benefits package that enables greater health and happiness for you and your family.
Worldwide and across disciplines, we’re challenging what’s possible for technology to protect people and places from undersea to outer space and into cyberspace. And we see the impact of our performance every day. We are Northrop Grumman, and we work on what matters—now, you too can make a difference.
Explore opportunities in engineering, IT, manufacturing, business management, cybersecurity and more at jobs.northropgrumman.com/careers.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Our careers site can be found at jobs.northropgrumman.com/careers. If you are contacted about a job at Northrop Grumman, please verify the email came from the domain @ngc.com before engaging with that contact. If you are contacted by a Northrop Grumman recruiter on LinkedIn, please that their profile includes the verified check mark to ensure the contact is legitimate.
Offices: 2980 Fairview Park Dr, Falls Church, VA 22042, US · 1580 W Nursery Rd, Linthicum Heights, MD 21090, US · 16765 W Bernardo Dr, San Diego, CA 92127, US
How many Management & Leadership jobs are open in Falls Church, VA right now?
There are currently 296 open management & leadership positions in Falls Church, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Falls Church, VA?
Companies currently hiring include General Dynamics Information Technology, Inova Health, Domino's, Northrop Grumman Mission Systems, Inc., Northrop Grumman, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Falls Church, VA?
Yes — 52 of the 296 open management & leadership positions offer remote or hybrid work (11 remote, 41 hybrid).
How do I apply for Management & Leadership jobs in Falls Church, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.