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Jobs at Mill Creek Residential (Now Hiring) — 16 open

Mill Creek Residential logoMill Creek Residential

Centralized Business Manager - Alister Uptown

Charlotte, North Carolina, United States · On-site

Mid level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: Vendor Compliance, Financial Workflows, Former Resident Management, Affordable Housing Compliance, Eviction Filing

Mill Creek Residential logoMill Creek Residential

Service Technician II - Modera Germantown

Nashville, Tennessee, United States · On-site

Mid level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: HVAC Repair, Electrical Maintenance, Plumbing, Carpentry, Painting

Mill Creek Residential logoMill Creek Residential

Assistant Community Manager - Modera Montville

Montville, New Jersey, United States · On-site

$65k–$65k/yr

Mid level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: Leasing, Property Management, Customer Service, Yardi, Entrata

Mill Creek Residential logoMill Creek Residential

Resident Services Manager-The Uptown

On-site

$25/hr–$30/hr

Entry level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: Customer Service, Problem Solving, Fair Housing Laws, Microsoft Office Suite, Conflict Resolution

Mill Creek Residential logoMill Creek Residential

Leasing Consultant - Modera Lofts

Jersey City, New Jersey, United States · On-site

$21/hr–$24/hr

Entry level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: Sales, Customer Service, Leasing, Lead Conversion, Market Analysis

Mill Creek Residential logoMill Creek Residential

Leasing Consultant - Modera Shoreline

Shoreline, Washington, United States · On-site

$24/hr–$24/hr

Entry level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: Sales Excellence, Customer Service, Lease Administration, Lead Conversion, Market Analysis

Mill Creek Residential logoMill Creek Residential

Assistant Community Manager - Modera Georgetown

Georgetown, Texas, United States · On-site

Mid level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: Leasing, Property Management, Customer Service, Yardi, Entrata

Mill Creek Residential logoMill Creek Residential

Assistant Superintendent - Allston Construction (Job Site)

Boston, Massachusetts, United States · On-site

$110k–$140k/yr

Mid level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: Construction Supervision, Project Scheduling, Subcontractor Management, Safety Compliance, Quality Control

Mill Creek Residential logoMill Creek Residential

Service Manager - Modera Georgetown

Georgetown, Texas, United States · On-site

$33/hr–$35/hr

Senior

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: HVAC Maintenance, Electrical Systems, Plumbing, Carpentry, Preventative Maintenance

Mill Creek Residential logoMill Creek Residential

Service Manager - Vespaio

San Jose, California, United States · On-site

$36/hr–$38/hr

Senior

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: HVAC Maintenance, Electrical Systems, Plumbing, Carpentry, Preventative Maintenance

Mill Creek Residential logoMill Creek Residential

Service Technician II - Modera Station

Miami, Florida, United States · On-site

Mid level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: HVAC Repair, Electrical Maintenance, Plumbing, Carpentry, Painting

Mill Creek Residential logoMill Creek Residential

Leasing Consultant-Modera McKinney Ridgeline

McKinney, Texas, United States · On-site

Entry level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: Sales Excellence, Customer Service, Lease Administration, Lead Conversion, Market Analysis

Mill Creek Residential logoMill Creek Residential

Service Manager - Alister Lake Lynn

Raleigh, North Carolina, United States · On-site

$33/hr–$35/hr

Senior

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: HVAC Maintenance, Electrical Systems, Plumbing, Carpentry, Preventative Maintenance

Mill Creek Residential logoMill Creek Residential

Service Technician II - Modera Eado

Austin, Texas, United States · On-site

Mid level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: HVAC, Electrical, Plumbing, Carpentry, Painting

Mill Creek Residential logoMill Creek Residential

Assistant Community Manager - Modera Morrison

Portland, Oregon, United States · On-site

Mid level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: Leasing, Property Management, Customer Service, Yardi, Entrata

Mill Creek Residential logoMill Creek Residential

Service Technician II - Modera Natick Center

Natick, Massachusetts, United States · On-site

$22/hr–$26/hr

Mid level

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …

Skills: HVAC, Electrical, Plumbing, Carpentry, Painting

Mill Creek Residential logo

Centralized Business Manager - Alister Uptown

Mill Creek Residential

Charlotte, North Carolina, United States • On-site

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Mid level

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  • Full-time
  • Medical Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability, Life Insurance
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Business Manager centralizes operational, financial, and compliance processes including invoicing, vendor compliance, and former resident management. The role partners with onsite teams and corporate departments to ensure consistency and accuracy across multiple properties.

Requirements

Preferred experience in property management or centralized operations with a strong understanding of financial workflows and affordable housing programs. Candidates must be detail-oriented with proficiency in property management software, Smartsheet, and Microsoft Office.

Full job description

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.

The Business Manager – Centralized Services is responsible for delivering operational, financial, compliance. This role centralizes essential processes such as invoicing, former resident management, vendor compliance, and regulatory oversight to ensure accuracy, timeliness, and alignment with company standards. The position partners closely with onsite teams and corporate departments to streamline operations and maintain consistency across all properties.

 

Reports to: Senior Regional Manager and works with both the Assistant Community Manager and Community Manager to determine the exact "day-to-day" duties. Decisions will take into account the Business Manager skills, experience, career goals, and how the individual best fits the working requirements of the community. 

 

Essential Functions/Responsibilities

 

Financial, Vendor & Operational Processing

  • Manage vendor compliance processing, ensuring all vendors meet company, insurance, and regulatory requirements.
  • Oversee FMO (Former Resident Process), including move-out ledger reviews, charge application, refunds, and coordination with collection partners.
  • Complete invoice processing for all communities, including coding, routing, verification, and proactive vendor follow-up.
  • Lead the accrual process for anticipated invoices to support accurate monthly financial reporting.
  • Support the AME (Accounting Month End) closing process, ensuring deadlines are met and financial data is complete and accurate.
  • Manage retail tenant expense follow-up, including invoice collection, verification, and processing.
  • Oversee Conservice invoicing and follow-up, ensuring accuracy of utility billing and timely dispute resolution.

Legal, Compliance & Collections

  • Handle eviction filing, including preparation of documents, submissions, and communication with legal partners.
  • Maintain affordable housing program compliance, ensuring all recertifications, income verifications, and documentation requirements are met.
  • Conduct collections follow-up with former residents, including coordination and status tracking with Hunter Warfield. 

Resident Engagement & Reputation Management

  • Manage SoCi review responses, replying to positive reviews and routing any follow-up items requiring action to the onsite Community Manager.

Quality Control, Auditing & Reporting

  • Conduct quarterly file audits on a sample of resident files at each community to ensure accuracy and compliance.
  • Maintain Smartsheet tracking at the community level, monitoring permits, inspections, expirations, and required updates.

Collaboration & Communication

  • Work closely with onsite Community Managers and corporate teams to support operational needs and ensure consistency across all four communities.
  • Serve as a centralized point of contact for vendors, third-party partners, and internal departments to resolve outstanding items promptly.
  • Provide regular reporting, updates, and follow-ups to ensure deadlines and compliance standards are met.

 

 

Skills/Specialized Knowledge

  • Experience in property management, centralized operations, or multi-site administrative support preferred.
  • Strong understanding of financial workflows, vendor compliance, former resident processes, and basic accounting concepts.
  • Familiarity with affordable housing programs, eviction procedures, and utility billing platforms (e.g., Conservice).
  • High attention to detail with the ability to manage competing deadlines across multiple communities.
  • Excellent communication skills and strong follow-up abilities.
  • Proficiency with property management systems, SoCi, Smartsheet, and Microsoft Office Suite is a plus.
  • Detail-oriented and process-driven
  • Strong time management and prioritization
  • Compliance-focused with high documentation accuracy
  • Effective communication and vendor management
  • Ability to work independently and drive results
  • Collaboration and cross-functional partnership

 

About the Benefits of joining the Mill Creek Team

  • Competitive compensation
  • Comprehensive medical, dental and vision
  • Employer sponsored short and long term disability, Life and ADD insurance
  • 401k with employer matching
  • Paid time off benefits: Vacation, Sick, Holidays

 

 

Mill Creek is an Equal Opportunity Employer

Are you ready to contribute to the success of Mill Creek Residential?  If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!

Related keywords

Property ManagementMultifamilyVendor ComplianceFMO ProcessAccrual ProcessAME ClosingConserviceEviction FilingAffordable HousingHunter WarfieldSoCiSmartsheetFinancial ReportingAuditRegulatory OversightRetail Tenant Expenses

About Mill Creek Residential

LinkedInVisit site
Industry
Real Estate
Company size
1,001-5,000 employees
Headquarters
Boca Raton, FL
LinkedIn followers
44,706

Mill Creek Residential develops, builds, acquires and operates high-quality rental communities in desirable locations coast-to-coast, including in Seattle, Portland, the San Francisco Bay area, Southern California, Arizona, Denver, Dallas, Austin, Houston, South Florida, Tampa, Orlando, Nashville, Atlanta, the Carolinas, Washington, D.C., New Jersey, New York, and Boston. While we are a national company, we immerse ourselves in our local chosen markets to proactively pursue investment opportunities through our seasoned team of real estate professionals. We use our deep understanding of each market and a fresh, innovative approach to the rental home industry to create places where people thrive – and build real and enduring value for our investors, residents and associates. Recognized as one of the Top Developers and Builders in NMHC's Top 25 List for the past several years, Mill Creek’s portfolio is comprised of 153 communities totaling over 43,500 rental homes that were operating or under construction as of September 30, 2025.

Offices: 4855 Technology Way, Suite 400, Boca Raton, FL 33431, US

Multifamily DevelopmentMultifamily AcquisitionMultifamily ConstructionMultiamily OperationsSingle-Family RentalsAsset ManagementPortfolio ManagementProperty Managementand Investment ManagementConstruction
View all jobs at Mill Creek Residential

About Mill Creek Residential

LinkedInVisit site
Industry
Real Estate
Company size
1,001-5,000 employees
Headquarters
Boca Raton, FL
LinkedIn followers
44,706

Mill Creek Residential develops, builds, acquires and operates high-quality rental communities in desirable locations coast-to-coast, including in Seattle, Portland, the San Francisco Bay area, Southern California, Arizona, Denver, Dallas, Austin, Houston, South Florida, Tampa, Orlando, Nashville, Atlanta, the Carolinas, Washington, D.C., New Jersey, New York, and Boston. While we are a national company, we immerse ourselves in our local chosen markets to proactively pursue investment opportunities through our seasoned team of real estate professionals. We use our deep understanding of each market and a fresh, innovative approach to the rental home industry to create places where people thrive – and build real and enduring value for our investors, residents and associates. Recognized as one of the Top Developers and Builders in NMHC's Top 25 List for the past several years, Mill Creek’s portfolio is comprised of 153 communities totaling over 43,500 rental homes that were operating or under construction as of September 30, 2025.

Offices: 4855 Technology Way, Suite 400, Boca Raton, FL 33431, US

Multifamily DevelopmentMultifamily AcquisitionMultifamily ConstructionMultiamily OperationsSingle-Family RentalsAsset ManagementPortfolio ManagementProperty Managementand Investment ManagementConstruction
View all jobs at Mill Creek Residential

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