Scott Air Force Base, Illinois, United States · Remote Solely
Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking a Part Time Tier I Customer Support Representatives to support KTIS and our government customers. This position suppor…
Skills: Customer service, Technical support, Troubleshooting, Ticketing systems, Windows
Remote Solely
Kadiak, LLC, a Koniag Government Services company, is seeking a Systems Engineer II - Systems Architecture & Engineering to support Kadiak and our government customer. The position is remote. This position requires the c…
Skills: Systems engineering, Systems architecture, Health IT, Systems integration, Interoperability
Scott Air Force Base, Illinois, United States · Remote Solely
Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking Tier I Customer Support Representatives to support KTIS and our government customers. This position supports third-shi…
Skills: Technical support, Customer service, Troubleshooting, Ticketing systems, Windows
Huntsville, Alabama, United States · On-site
$50k–$55k/yr
Kadiak, LLC, a Koniag Government Services company, is seeking an Intel Analyst I with a Top-Secret clearance to support Kadiak and our government customer in Huntsville, AL. We offer competitive compensation and an extra…
Skills: Intelligence analysis, Open-source research, National security, Data exploitation, Intelligence collection
Arlington, Virginia, United States · On-site
$170k–$180k/yr
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Senior Acquisition Analyst (Cyber Security) with an active TS/SCI clearance to provide high‑level executive support within a Pentagon cybersecuri…
Skills: DoD acquisition, Contract management, Program analysis, Cybersecurity policy, Financial data analysis
Washington, District of Columbia, United States · On-site
$40/hr–$41/hr
Kadiak, LLC, a Koniag Government Services company, is currently hiring a Plant Operator Supervisor in support of our government customer in Washington, DC. We offer competitive compensation and an extraordinary benefits …
Skills: Wastewater treatment, Pumps, Motors, Mixers, Tanks
Washington, District of Columbia, United States · On-site
Koniag Services Inc., a Koniag Government Services company, is seeking a talented and experienced Data Analyst to support headquarters-level data analysis, performance reporting, and strategic decision support for our IT…
Skills: Data analysis, Performance reporting, Strategic decision support, Data visualization, Microsoft Excel
Oklahoma City, Oklahoma, United States · On-site
$22/hr–$22/hr
Job Summary: The TO Librarian/TODA Clerk II is responsible for maintaining technical orders in accordance with AF TO 00-5-1 policy. We have positions available on Second (Afternoon) and Third Shifts. The hours are 2:30 p…
Skills: Technical Order Distribution Accounts, Technical Data Management, Classified Information Handling, Electronic Technical Orders, Inventory Management
Washington, District of Columbia, United States · On-site
$40/hr–$45/hr
Kadiak, LLC, a Koniag Government Services company, is currently hiring a Maintenance Manager in support of our government customer in Washington, DC. We offer competitive compensation and an extraordinary benefits packag…
Skills: Maintenance management, Industrial wastewater pretreatment, Equipment repair, Calibration, Electrical testing
Nashville, Tennessee, United States · On-site
Koniag Services, Inc., a Koniag Government Services company, is seeking a dedicated and detail-oriented Intelligence Analyst to support critical missing persons investigative operations in Nashville, TN. The ideal candid…
Skills: Intelligence analysis, Law enforcement operations, Investigative research, OSINT, Data analysis
Remote Solely
Koniag Technology Solutions LLC, a Koniag Government Services company, is seeking a Senior Salesforce Developer to support the USDA Digital Infrastructure Services Center (DISC), Digital Services Center Division (DSCD), …
Skills: Salesforce development, Apex, Lightning web components, Flows, SOQL
Nashville, Tennessee, United States · On-site
Koniag Services Inc., a Koniag Government Services company, is seeking an enthusiastic and detail-oriented Junior Program Manager to support the Program Management Office (PMO) functions of our IT Call Center serving gov…
Skills: Program management, Project coordination, Risk management, Scheduling, Reporting
Nashville, Tennessee, United States · On-site
Koniag Services Inc., a Koniag Government Services company, is seeking a dedicated and customer-focused Call Center Operator (Night Shift) to join our IT Call Center team supporting government clients in the Nashville, T…
Skills: IT support, Customer service, Troubleshooting, Active directory, Windows operating systems
Nashville, Tennessee, United States · Remote Solely
Koniag Services Inc., a Koniag Government Services company, is seeking a skilled and experienced AWS Connect Administrator to support the administration, configuration, and ongoing optimization of the Amazon Web Services…
Skills: AWS Connect, Cloud contact center administration, IVR design, Amazon Lex, AWS Lambda
Nashville, Tennessee, United States · On-site
Koniag Services Inc., a Koniag Government Services company, is seeking a highly experienced and analytically sophisticated Senior Data Analyst to lead data analysis, performance intelligence, and strategic reporting func…
Skills: Data analysis, Performance measurement, Data visualization, Microsoft Excel, Power BI
Nashville, Tennessee, United States · On-site
Koniag Services Inc., a Koniag Government Services company, is seeking a motivated and experienced Call Center Supervisor (Nights) to support the daily operations of our IT Call Center serving government clients in the N…
Skills: Team supervision, IT service management, Call center operations, Performance coaching, SLA compliance
Nashville, Tennessee, United States · On-site
Koniag Services Inc., a Koniag Government Services company, is seeking a skilled and experienced Mid-Level Data Analyst to support data analysis, performance reporting, and operational intelligence functions for our IT C…
Skills: Data analysis, Performance reporting, Data visualization, Microsoft Power BI, Tableau
Nashville, Tennessee, United States · On-site
Koniag Services Inc., a Koniag Government Services company, is seeking a motivated and experienced Call Center Supervisor (Mornings) to support the daily operations of our IT Call Center serving government clients in the…
Skills: Team supervision, IT service management, SLA compliance, Performance coaching, Incident escalation
Remote OK
Koniag IT Systems (KITS), a Koniag Government Services company, is seeking an experienced Okta Subject Matter Expert (SME) to lead and support Identity, Credential, and Access Management (ICAM) initiatives leveraging the…
Skills: Okta, Identity and Access Management, SSO, MFA, Lifecycle Management
Remote OK
Koniag IT Systems (KITS), a Koniag Government Services company, is seeking an experienced SailPoint Subject Matter Expert (SME) to lead and support Identity Governance and Administration (IGA) initiatives leveraging the …
Skills: SailPoint IdentityIQ, SailPoint IdentityNow, Identity Governance and Administration, Identity and Access Management, Java
Scott Air Force Base, Illinois, United States • Remote Solely
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Tier I Customer Support Representative serves as the initial point of contact for technical inquiries, responsible for troubleshooting and resolving basic technical issues. They must document all interactions in the ticketing system and escalate complex problems to higher-level support teams.
Candidates must have a High School Diploma or GED and 3-5 years of experience in customer service or technical support. Proficiency in help desk tools and the ability to obtain a Public Trust clearance are required.
Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking a Part Time Tier I Customer Support Representatives to support KTIS and our government customers. This position supports 2nd-shift operations, part-time with expected work hours between 6:00 PM and 11:00 PM EST. This position requires the candidate to be able to obtain a Public Trust. This is a remote position.
We offer competitive compensation and an extraordinary benefits package, including health, dental, and vision insurance, 401(k) with company matching, flexible spending accounts, paid holidays, three weeks of paid time off, and more.
Koniag Technology & Infrastructure Solutions (KTIS) is seeking dedicated Tier I Customer Support Representatives to join our technical support team. The ideal candidates will have a passion for customer service, strong technical aptitude, and excellent communication skills. As the first point of contact for our clients, these individuals will play a crucial role in maintaining customer satisfaction and resolving technical issues efficiently.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Tier I Customer Support Representative will serve as the initial point of contact for technical support inquiries and will be responsible for troubleshooting and resolving basic technical issues. Principal responsibilities will include, but are not limited to:
Education and Experience:
Required Skills and Competencies:
Desired Skills and Competencies:
Security Requirement:
Our Equal Employment Opportunity Policy: The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Community Mission. Solution Oriented. Exceptional People.
Koniag Government Services (KGS) is an Alaska Native Corporation comprised of multiple wholly owned subsidiary companies that deliver Enterprise Solutions, Professional Services, and Operations Management to Federal Government agencies. With an agile employee and corporate culture, KGS applies its proven technical, professional, and operational expertise to enable successful mission outcomes for Defense and Civilian agencies through forward-leaning, solution-oriented business partnerships and a commitment to exceptional service delivery. Our commitment to quality delivery is demonstrated by our independently accredited CMMI/Dev Level3, CMMI/Svc Level3, ISO 9001:2015 Quality Management System, and ISO 20001:2011 Service Management System. KGS is headquartered in Chantilly, VA with offices all over the country. KGS is seeking qualified candidates for our open positions, but we will only extend an offer of employment after a candidate applies through the link in our job posting. If you receive a job offer via email only and have not been interviewed by the KGS hiring manager, feel free to contact [email protected] to verify its validity.
Offices: 4840 Westfields Blvd, Ste 200, Chantilly, Virginia 20151, US
Community Mission. Solution Oriented. Exceptional People.
Koniag Government Services (KGS) is an Alaska Native Corporation comprised of multiple wholly owned subsidiary companies that deliver Enterprise Solutions, Professional Services, and Operations Management to Federal Government agencies. With an agile employee and corporate culture, KGS applies its proven technical, professional, and operational expertise to enable successful mission outcomes for Defense and Civilian agencies through forward-leaning, solution-oriented business partnerships and a commitment to exceptional service delivery. Our commitment to quality delivery is demonstrated by our independently accredited CMMI/Dev Level3, CMMI/Svc Level3, ISO 9001:2015 Quality Management System, and ISO 20001:2011 Service Management System. KGS is headquartered in Chantilly, VA with offices all over the country. KGS is seeking qualified candidates for our open positions, but we will only extend an offer of employment after a candidate applies through the link in our job posting. If you receive a job offer via email only and have not been interviewed by the KGS hiring manager, feel free to contact [email protected] to verify its validity.
Offices: 4840 Westfields Blvd, Ste 200, Chantilly, Virginia 20151, US
