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Full-time
Posted 38d ago
~40 hrs/week
Responsibilities
The Assistant Property Manager supports day-to-day operations, financial administration, and tenant relations across assigned retail assets. Key duties include managing vendor compliance, processing invoices, and utilizing technology platforms to ensure operational efficiency.
Requirements
Candidates should ideally have 2-5 years of commercial property management experience, preferably in retail or mixed-use environments. A hospitality background and proficiency with Yardi or similar property management software are strongly valued.
Full job description
Description
Asana Partners is a retail real estate investment firm creating value in vibrant neighborhoods by leveraging vertically integrated capabilities and retail expertise. With more than $8 billion of neighborhood assets under management, the firm is active in growth markets throughout the United States and is driven to make a positive impact within communities.
Our distinctive company culture is the key to our success. We recruit high-performing, ambitious individuals who are entrepreneurial and eager to maximize their potential in a team environment. We value relationship building, both internally and externally, and view it as the foundation for creating value for our neighborhoods and generating strong results for our investors. Asana Partners is known for our proven, strategic approach; our sophisticated, collaborative team; and our high-quality portfolio. We were founded to be a firm that would provide career-long opportunities for our people and a long-term partner for our investors.
Asana Partners is building an in-house property management capability to operate our portfolio directly. This team will be directly aligned with our investment management business, pairing institutional operating discipline with a hospitality-driven approach to tenant experience and modern, technology-enabled workflows. This is a rare opportunity to make an impact on a new operating platform and grow together as it scales.
The Assistant Property Manager supports the Property Manager in the day-to-day operations, financial administration, tenant relations, and vendor coordination across assigned assets. This role is designed for a highly organized, service-oriented professional who thrives in a fast-paced environment and is motivated to grow into a leadership role within commercial real estate operations. The Assistant Property Manager combines operational discipline, strong financial and administrative execution, a hospitality-focused approach to tenant interaction, and comfort leveraging technology to drive results. Duties include:
Tenant Experience & Service
Support tenant communications and day-to-day relationship management
Ensure all tenant requests are handled promptly, professionally, and with full follow-through
Assist with tenant onboarding, move-ins, move-outs, and coordination activities
Support tenant engagement initiatives and on-site events Financial Administration
Financial Administration
Assist with budget tracking and financial reporting
Process invoices, coding, and approvals in accordance with established procedures
Support CAM reconciliations and accounts receivable follow-up
Monitor vendor billing and ensure compliance with contract terms
Maintain accurate and up-to-date financial records Property Operations
Property Operations
Coordinate service vendors and track completion of maintenance items
Support management of work orders, preventative maintenance programs, and life safety documentation
Ensure vendor compliance, including COIs and contractual requirements
Utilize Asana Partners technology platforms (e.g., Yardi Voyager, tenant communication tools, work order systems)
Maintain accurate operational and financial data across systems
Assist in preparing monthly reporting packages and performance summaries
Help ensure transparency and consistency in reporting
Team and Culture
Support Asana Partners operational standards and hospitality-driven culture
Collaborate closely with Property Managers, Engineers, and vendor partners
Contribute to a culture of collaboration, accountability, responsiveness, and intellectual curiosity that emphasizes hospitality and challenges conventional thinking.
Requirements
2–5 years of commercial property management experience preferred
Exposure to retail, mixed-use, or office environments preferred
Hospitality background or experience strongly valued
Skills & Attributes
Strong customer service and communication skills
Highly organized with acute attention to detail
Ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated follow-through and sense of ownership
Comfortable working with systems, data, and technology platforms
Collaborative, team-oriented mindset with a proactive approach
Passion for quality and excellence
Ability to collaborate with people across multiple disciplines and markets
Strong organizational and process skills to navigate multiple competing priorities and teams
Strong work ethic, self-motivated, and capable of effective independent judgment
Preferred
Experience with Yardi or similar property management platforms
Exposure to hospitality-focused or high-touch environments
Strong interest in growing into a Property Manager role
Experience with Yardi or similar property management platforms
Exposure to hospitality-focused or high-touch environments
Strong interest in growing into a Property Manager role
Related keywords
Commercial Real EstateRetail Real EstateYardi VoyagerCAM ReconciliationsProperty ManagementTenant ExperienceVendor ManagementFinancial ReportingMixed-UseAsset ManagementWork OrdersPreventative MaintenanceCOIsHospitality-Driven
Asana Partners is a retail real estate investment firm creating value in vibrant neighborhoods by leveraging vertically integrated capabilities and retail expertise. With more than $8 billion of neighborhood assets under management, the firm is active in growth markets throughout the United States and is driven to make a positive impact within communities. Asana Partners champions a strong collaborative culture with offices in Charlotte, Atlanta, Boston, Columbia, Denver, Los Angeles, and New York. For more information, visit www.asanapartners.com or follow @asanapartners.
Offices: 2151 Hawkins St, Charlotte, North Carolina 28203, US
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