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$140k–$160k/yr
Full-time
bachelor degree
Posted 45d ago
~40 hrs/week
Remote in Florida, United States, Georgia, United States, Illinois, United States, Massachusetts, United States
Responsibilities
Responsible for the retention and growth of a portfolio of customers to increase committed ARR. This involves building trusted advisory relationships and collaborating with Customer Success teams to ensure customer satisfaction.
Requirements
Requires 5-10 years of experience in enterprise account management or business development within a SaaS company. A university degree and familiarity with PIM, DAM, MDM, or eCommerce ecosystems are required.
Full job description
At Inriver, we help brands deliver better product experiences — wherever their customers are. From the first product detail to the final purchase decision, we make product information work smarter.
We are now looking for a Senior Account Manager to join our team in the United States.
About the role: Inriver is expanding its sales team to support our continued growth. As a Senior Account Manager, you will be responsible for the retention and growth of a portfolio of inriver’s customers. This position will build and maintain relationships with the accounts to ensure the continuation and expansion of business and customer satisfaction.
This role requires up to 25% travel to support customer meetings, onsite engagements, industry events, and internal team gatherings.
Key Responsibilities
Develop a trusted advisory relationship with your customer stakeholders and partners at tactical and strategic level.
Serve as point of contact for any and all matters specific to your customers and work with cross-functional teams to ensure success
Responsible for growing the committed ARR from existing customer base.
Responsible for retention of existing business while identifying and qualifying long-term and short-term business opportunities
Work closely with inriver Customer Success team to ensure your customers are happy and get the most value out of inriver’s solutions.
Serve as resource to customer in providing updates on inriver capabilities and aligning to current and potential use cases
Prepare proposals and presentations for all levels, leads negotiations, coordinate complex decision-making processes, and overcomes objectives
Use account planning skills to best position inriver for success and to enable the proper forecasting and goal setting
Requirements
✔️5-10 years of experience in enterprise account management or business development in a SaaS company.
✔️Experience with strategic account planning techniques
✔️Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions
✔️Experience in the utilization of a CRM to support account planning
✔️Business English is a requirement
✔️University / College or equivalent degree required
Soft Skills
✔️Excellent communication skills – Ability to create an effective value proposition, active listening, and storytelling
✔️Excellent Presentation Skills – The ability to present dynamically through story telling
✔️Ability to drive and increase knowledge sharing and collaborative behaviours
✔️Experienced in writing, executing, and reporting on business plans.
Compensation & Benefits
The estimated pay range for this role is $140k -$160k as base salary per annum + Variable compensation
Our salary ranges are determined by role, level, and location. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs.
The ideal candidate is located in the following states; Florida, Georgia, Illinois, Massachusetts, Minnesota, North Carolina, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and South Carolina.
Ready to apply? 📬
We’d love to hear from you. If you’re curious but not 100% sure, we still encourage you to apply. We’re happy to explore the fit together
Say goodbye to product data chaos with the world’s most connected, scalable PIM.
Industry
Software Development
Company size
201-500 employees
Founded
2007
Headquarters
Malmö
LinkedIn followers
15,369
Total funding
$50M
Inriver is the Product Information Management (PIM) solution that empowers brands, manufacturers, and retailers to take control of the product data current and turn complexity into a competitive advantage.
Its AI-powered, scalable platform connects seamlessly to upstream systems and downstream channels, enabling continuous optimization of product experiences across every touchpoint.
Trusted by more than 1,600 global brands, Inriver accelerates time-to-market, enhances customer experience, and fuels profitable growth. For more information, visit www.inriver.com and follow us on LinkedIn.
Offices: Södra Tullgatan 4, Malmö, 21140, SE · 125 S Wacker Dr. Suite 1550, Chicago, IL 60606, US · Spaces Zuidas, Barbara Strozzilaan 201, Amsterdam, 1083 HN, NL · Mandelstraße, 26, Munich, 80802, DE · Västra Järnvägsgatan 3, Stockholm, Stockholm County 111 64, SE
PIM for e-commerceproduct data syndication Digital transformationOmnichannel marketingIndustrial manufacturingRetailcontent onboardingdigital commercedigital shelf analyticsengagement intelligence
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