Automotive Service AdvisorJoin the Preferred Automotive FamilyGrand Haven & Muskegon, MichiganTired of Feeling Like You're Just Another Number? Do you work hard every day but rarely hear "thank you"? Are you tired of bei…
Skills: Customer Service, Appointment Scheduling, Repair Order Preparation, Communication, Relationship Building
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The Service Advisor acts as the primary contact for customers, managing the service process from greeting and scheduling to communicating repair recommendations. They collaborate with technicians and the parts department to ensure an exceptional customer experience and build long-term trust.
Requirements
Candidates should have a professional attitude and a genuine desire to help customers. Experience in automotive service, sales, parts, hospitality, or retail management is preferred but not mandatory.
Full job description
Automotive Service Advisor
Join the Preferred Automotive Family
Grand Haven & Muskegon, Michigan
Tired of Feeling Like You're Just Another Number?
Do you work hard every day but rarely hear "thank you"?
Are you tired of being expected to perform without the support, training, or recognition you deserve?
If you're looking for a dealership that values people as much as performance, we'd love to meet you.
At Preferred Automotive, we believe our Service Advisors are the face of our business. That's why we invest in our team, recognize high performers, and help motivated people build rewarding, long-term careers.
We're growing across our Grand Haven and Muskegon locations and are looking for customer-focused professionals who want more than just another job.
Why Advisors Choose Preferred Automotive
✔ Competitive earning potential with performance-based pay
✔ High-volume service departments with consistent customer traffic
✔ Flexible scheduling
✔ No Saturday hours
✔ Strong support from experienced managers and leadership
✔ Ongoing coaching and professional development
✔ Modern technology and efficient service processes
✔ Positive, team-oriented culture
✔ Recognition for outstanding performance
✔ Opportunities to grow into leadership positions
✔ Paid vacation and holidays
✔ Health, dental, and vision insurance
✔ 401(k) with company participation
✔ Employee discounts
We Don't Just Hire Great Advisors—We Develop Leaders
We're looking for people with the right attitude, strong character, and a genuine desire to help customers.
If you bring professionalism, integrity, and a willingness to learn, we'll help you develop the skills needed to become one of the best Service Advisors in the industry.
Our philosophy is simple:
We recognize high performers. We invest in great people. We promote from within whenever possible.
What You'll Do
As an Automotive Service Advisor, you'll help customers navigate the service process while building long-term relationships based on trust.
Responsibilities include:
Greeting customers and understanding their vehicle concerns
Scheduling service appointments
Preparing repair orders accurately
Communicating repair recommendations clearly and honestly
Keeping customers updated throughout the repair process
Working closely with technicians and the parts department
Delivering an exceptional customer experience from start to finish
Building long-term customer relationships that earn repeat business
Who We're Looking For
You don't have to come from a dealership.
We're interested in people with experience in:
Automotive Service Advising
Automotive Sales
Parts Departments
Collision Centers
Independent Repair Facilities
Customer Service
Hospitality
Retail Management
Service Industry Leadership
If you enjoy helping people, solving problems, and working in a fast-paced environment, we want to hear from you.
Build a Career, Not Just a Paycheck
Preferred Automotive is committed to promoting from within.
Many of our managers started in front-line positions and advanced because of their performance, leadership, and dedication.
Whether your goal is to become a Senior Service Advisor, Assistant Service Manager, Service Manager, Fixed Operations Leader, or General Manager, we'll provide the coaching, training, and opportunities to help you reach your goals.
About Preferred Automotive
The Preferred Automotive Family proudly serves West Michigan through multiple dealership locations in Grand Haven and Muskegon. We've built our reputation by taking care of our customers—and by taking care of our employees.
We're looking for professionals who want to be part of a winning culture where teamwork matters, leadership is accessible, and great work is recognized.
If you're ready to work for a company that values your contribution, supports your growth, and rewards your success, we'd love to talk with you.
Apply today. All applications and inquiries will be handled with complete confidentiality.
How much do Management & Leadership jobs in Michigan pay?
Based on 2604 listings with disclosed salaries, most management & leadership jobs in Michigan pay between $65k–$175k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Michigan right now?
There are currently 12,517 open management & leadership positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Michigan?
Companies currently hiring include Domino's, Ford Motor Company, Stellantis, Meijer, Detroit Medical Center, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Michigan?
Yes — 2099 of the 12517 open management & leadership positions offer remote or hybrid work (531 remote, 1568 hybrid).
How do I apply for Management & Leadership jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.