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Full-time
high school
Comprehensive Benefits Package, Professional Development, Growth Opportunities
Posted 27d ago
~40 hrs/week
Responsibilities
Support store management in daily retail operations, including product acquisition, sales goals, and inventory turnover. Lead staff in the absence of management and ensure a positive customer shopping experience.
Requirements
Requires a high school diploma or equivalent and previous retail experience. Must possess a valid driver's license and the ability to perform physical tasks such as lifting up to 25 pounds.
Full job description
Lead Sales Associate
Location: Grand Rapids, MI Pay: $16.97 per hour Job Type: Full-time Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled
About the Role
At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.
What You’ll Do
Sales & Operations
Support management with product sales and acquisition
Implement store opening and closing procedures
Handle banking and daily deposits
Execute strategies to meet product acquisition, production and sales goals
Manage product rotation process and inventory turnover
Customer Experience & Store Maintenance
Create an enjoyable shopping experience with positive customer service skills
Handle customer complaints as needed
Support store maintenance and appearance
Maintain displays and floor layout plans
Identify ways to improve store appeal
Leadership & Communication
Provide direction to staff in absence of management
Communicate effectively with store management regarding operations
Support implementation of policies and procedures
Document and report concerns in behavior or attitude
Assist others with basic register problem solving
What We Offer
Opportunity to make a positive impact in your community
Professional development and growth opportunities
Supportive and mission-driven work environment
Comprehensive benefits package
Training Provided
Paid training on register and store procedures
Ongoing coaching and support from store leadership
Opportunity to build retail and customer service skills
Professional development and growth opportunities
Qualifications
What You Need
Required
Education & Experience
High School Graduate or Equivalent
Retail experience required
Skills & Abilities
Ability to speak, write and understand English for effective communication
Basic computer skills including Point of Sales System and payroll program
Proficient cash handling and accurate change-giving abilities
Strong customer service orientation
Certifications
Valid Driver's License and personal transportation for bank runs
Must be able to pass a Motor Vehicle Record Search
Physical Requirements
Regularly required to stand, use hands, handle, feel, hear, and talk
Frequently required to walk and reach with hands and arms
Occasionally required to climb, balance, stoop, kneel, or crouch
Must regularly lift and/or move up to 25 pounds
Specific vision abilities required: close vision, distance vision, and ability to adjust focus
Work Environment
Store environment with quiet to moderate noise level
May be dusty and experience temperature fluctuations based on weather
May stand for extended periods
Travel
May be required to travel to various locations for work or training
The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.
Related keywords
RetailPoint of SalePOSCash HandlingInventory TurnoverStore MaintenanceCustomer ExperienceBankingProduct AcquisitionMerchandisingThe Salvation ArmyThrift Store
The Salvation Army is an evangelical part of the universal Christian Church. Our message is based on the Bible, our ministry is motivated by the love of God, and our mission is to preach the gospel of Jesus Christ as we meet human needs in His name without discrimination. Every program we offer is rooted in our passion to serve God by serving the lost, the vulnerable, the needy, the poor, the hurting, the helpless, and the hopeless.
Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Eighty-two cents of every dollar we raise supports our various programs. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.
Offices: 5550 Prairie Stone Pkwy, Hoffman Estates, Illinois 60192, US
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