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Full-time
bachelor degree
Posted 20d ago
~40 hrs/week
Responsibilities
The role manages in-store print production operations, including sales, pricing, and staff training. It also involves creating graphic design solutions and managing the full production workflow from conceptualization to finishing.
Requirements
Candidates should have a Bachelor's degree in graphic design or a related field and at least two years of experience in the print industry. Mastery of Adobe Creative Suite and strong customer service skills are essential.
Full job description
The Print Manager/Graphic Designer delivers world-class customer service to commercial and retail customers by managing in-store print sales, training, and production. In addition, he or she creates lasting relationships by networking within the community. This individual will be responsible for print production operations as well as training in-store staff. The Graphic Designer role is responsible for following through on all customer graphics orders. In addition to effective conceptualization abilities, strong design skills, and technical expertise, the Graphic Designer must be highly collaborative by nature and must have demonstrated strengths in graphics design, project management, and communication.
The ideal candidate has a Bachelor’s degree in visual communication, graphic design, or a related field; at least two years of experience in graphic design or in the print industry, and is skilled in copy-editing/proofreading and desktop publishing. He or she must have full mastery of various software design programs including Adobe-based platforms (Acrobat, InDesign, Illustrator, and Photoshop) for both Mac and PC. Candidate has at least two years of customer service experience, two or more years of experience in print production/graphic design role or a two-year degree in graphic design. In addition, he or she is driven to succeed and is an energetic self-starter and trustworthy team player. He or she is a quick learner, driven to do more with fewer resources and never sacrifices quality over service.
RESPONSIBILITIES
Identifies current and future customer requirements by establishing rapport with current and potential customers. Seeks to understand what print jobs we are not doing for each customer to expand our existing capabilities.
Monitors all jobs from taking orders, pricing and quoting, design, production, finishing and communicates with customer and staff regarding all jobs.
Maintains detailed costs, actual production times, and pricing on each product to maintain and improve gross margins.
Develops strategies and tactics to improve print volume, quality and profitability.
Develops and implements training programs for all team members to improve print operations and the customer experience.
Ensures that all shop production equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity.
Prepares and assembles images and illustrative material and copy and manages layout for publication
Develops creative concepts and builds graphic solutions for customers
Prepares/completes the creative concepts, graphic design, pre-press work, and technical specifications necessary to complete projects
Completes pre-press set up in Adobe based platforms (Acrobat InDesign, Pagemaker, Illustrator, Photoshop) for both Mac and PC
Communicates effectively with customers
Develops and maintains accurate customer files based on production work flow
Produces/designs, proofs, and updates materials for customer projects
Develops as a team player and is critical to the production process
Consistently follows up on production activity using various communication methods (telephone, email, etc.)
Community networking
Performs other duties as assigned
QUALIFICATIONS
Bachelor’s degree in visual communication, graphic design, or a related field preferred
Two years of experience in graphic design or the print industry
Superior customer service skills and experience.
Ability to work in a fast-paced environment without losing focus.
Strong computer and internet skills (multiple platforms)
Expertise with Adobe based platforms (Acrobat, InDesign, Illustrator, and Photoshop)
Able to manage and optimize workload, prioritize multiple projects, and streamline the production flow
Must demonstrate extreme attention to detail in design work
Skilled in copy-editing/proofreading and desktop publishing
Must be an energetic self-starter who is driven to succeed
The services small businesses need to #BeUnstoppable. From packing and shipping to printing and more. All in one place.
Industry
Retail
Company size
1,001-5,000 employees
Founded
2003
Headquarters
San Diego, CA
LinkedIn followers
35,525
With more than 5,500 locally owned locations across North America, The UPS Store is the nation’s largest retail network of shipping, postal, printing and business service centers. The UPS Store, Inc., franchisor for The UPS Store locations in the U.S., is a wholly owned subsidiary of UPS.
The UPS Store franchise locations offer consumers and small businesses a wide range of products and services to meet all their needs in one convenient location, including printing, packaging, shipping, mailbox services, moving supplies and other in-center services.
The UPS Store has been recognized as the No. 1 Postal & Business Services franchise for 31 years straight by Entrepreneur Magazine “Franchise 500.” USA Today, G.I. Jobs recognized The UPS Store franchise as one of the 50 Top Franchises for Military Veterans. Additionally, The UPS Store franchise was named American Brand Excellence Award Winner in the Retail category by City Business Journals.
The UPS Store retail ownership opportunities are available to “qualifying entrepreneurs.” The UPS Store has opportunities throughout the U.S. and Canada. Through an association with Franchise America Finance and The Bancorp Bank, The UPS Store also offers the option of national funding for qualified franchisee candidates.
Be your own boss by opening a The UPS Store retail location. Learn more at https://www.theupsstorefranchise.com/
Offices: San Diego, CA 92121, US
Small Business SolutionsDigital PrintingMailbox ServicesPackaging and Shippingand Postal ServicesShippingPrinting
How much do Management & Leadership jobs in Michigan pay?
Based on 2573 listings with disclosed salaries, most management & leadership jobs in Michigan pay between $65k–$175k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Michigan right now?
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