Director of Food & Beverage - Kalamazoo Event Center
Kalamazoo, Michigan, United States · On-site
Senior+
Job Description Kalamazoo Event Center (KEC) The Kalamazoo Event Center is a premier sports and entertainment venue in downtown Kalamazoo, hosting concerts, sporting events, and large-scale events. The facility features …
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Full-time
bachelor degree
Posted 15d ago
~40 hrs/week
Responsibilities
Provide strategic and operational leadership for all food and beverage operations, including concessions, premium hospitality, and banquet services. Drive revenue growth and per cap performance while managing a large multi-functional team and maintaining partnerships with WMU Athletics.
Requirements
Requires 10+ years of leadership experience in high-volume F&B operations with strong financial acumen and the ability to manage complex multi-outlet environments. A bachelor's degree or equivalent experience is preferred.
Full job description
Job Description
Kalamazoo Event Center (KEC)
The Kalamazoo Event Center is a premier sports and entertainment venue in downtown Kalamazoo, hosting concerts, sporting events, and large-scale events. The facility features high-volume concession marketplaces, modular stands, premium suites and clubs, full-service banquet operations, and the Western Michigan University Athletic Performance Center (APC) cafeteria.
POSITION SUMMARY:
The Director of Food & Beverage provides strategic and operational leadership for all food and beverage operations at KEC. This role oversees concessions, premium hospitality, banquets, beverage programs, and the WMU Athletic Performance Center.
This position requires a highly strategic, systems-driven leader who can drive revenue, maximize per caps, and deliver exceptional guest experiences in a fast-paced, high-volume environment while leading a large, multi-functional team.
KEY RESPONSIBILITIES:
Operational Leadership
Oversee all F&B operations including:
Concessions (marketplaces + concourse stands)
Premium suites and clubs
Banquet and event operations
WMU Athletic Performance Center (APC) cafeteria
Ensure consistent execution, service standards, and operational alignment across all outlets.
Revenue & Financial Performance
Drive overall F&B revenue with a strong focus on per cap growth.
Develop pricing, packaging, and promotional strategies.
Oversee budgeting, forecasting, and financial reporting.
Manage food, beverage, and labor cost controls.
Culinary & Beverage Strategy
Provide oversight and direction to the Executive Chef and culinary team.
Lead all beverage programming across concessions, premium, and club spaces.
Ensure offerings are profitable, executable, and aligned with guest expectations.
Systems & Througout
Develop systems that drive speed of service, efficiency, and consistency.
Optimize guest flow and reduce friction across all service points.
Utilize data and reporting to continuously improve performance.
Partnerships & WMU Athletics
Serve as primary F&B liaison for WMU Athletics (hockey, men’s & women’s basketball).
Oversee APC cafeteria operations and athlete dining experience.
Support game day operations, team needs, and partnership initiatives.
Team Development
Recruit, develop, and lead a large F&B team across all areas.
Build strong leadership pipelines and accountability within the organization.
Foster a culture of performance, engagement, and service excellence.
Community & Brand Engagement
Build relationships with local businesses, vendors, and community partners.
Represent KEC and Greenleaf Hospitality Group in the community.
Support downtown activation and community initiatives.
Compliance & Safety
Ensure compliance with all health, safety, and liquor regulations.
Oversee food safety, sanitation, and operational standards.
QUALIFICATIONS:
10+ years of leadership experience in high-volume F&B operations (sports & entertainment, hotels, or multi-unit environments preferred)
Proven ability to manage complex, multi-outlet operations
Strong food and beverage knowledge, including beverage program leadership
Experience driving revenue growth and per cap performance
Our culture is designed to bring out the best in you.
Industry
Hospitality
Company size
501-1,000 employees
Headquarters
Kalamazoo, Michigan
LinkedIn followers
4,689
From hotel lodging and events to dining, retail, and entertainment, Greenleaf Hospitality Group offers an unmatched choice in world class hospitality. The locally owned Kalamazoo company owns and operates three locations: Radisson Plaza Hotel & Suites, Wings Event Center, and Wings West. Additionally, the following outlets located within the three locations are owned and operated by Greenleaf Hospitality Group: Kalamazoo Wings Hockey Club, Blush Salon + Spa, Old Burdick’s, Rio: Regionally Inspired Offerings, The Wedding Studio, Kalamazoo Athletic Club, The Morning Dish, Brick and Brine, and Starbucks.
Offices: 100 West Michigan Ave., Kalamazoo, Michigan 49007, US · 3600 Vanrick Dr, Kalamazoo, Michigan 49001, US · 5076 Sports Dr, Kalamazoo, Michigan 49009, US
HotelsRestaurantsRetailand Hockey EntertainmentHospitalityFood and Beverage
How much do Management & Leadership jobs in Michigan pay?
Based on 2527 listings with disclosed salaries, most management & leadership jobs in Michigan pay between $65k–$176k per year. Individual offers vary with seniority, company size, and specialization.
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