Program Department Manager Location: Hoffman Estates, IL Pay: $60 - 65,000 Salaried Job Type: Full-time Schedule: 36.25 hours, Most likely typical business hours. Must have flexible scheduling. Some weekends and evenings…
Skills: Program Management, Leadership, Data Quality Monitoring, Staff Development, Event Coordination
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
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Senior+$9.4B raised
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Job Description Join your locally owned Great Clips® salon team and step into a leadership role where you can make a real impact. If you’re a licensed stylist who enjoys coaching others, building strong teams, and helpin…
Skills: Haircutting, Leadership, Team management, Coaching, Communication
Job Description Join your locally owned Great Clips® salon team and step into a leadership role where you can make a real impact. If you’re a licensed stylist who enjoys coaching others, building strong teams, and helpin…
Skills: Haircutting, Leadership, Team management, Coaching, Communication
Job Description Join your locally owned Great Clips® salon team and step into a leadership role where you can make a real impact. If you’re a licensed stylist who enjoys coaching others, building strong teams, and helpin…
Skills: Leadership, Coaching, Team building, Haircutting, Salon operations
Job Description Join your locally owned Great Clips® salon team and step into a leadership role where you can make a real impact. If you’re a licensed stylist who enjoys coaching others, building strong teams, and helpin…
Skills: Haircutting, Team leadership, Coaching, Salon operations, Communication
Job Description Join your locally owned Great Clips® salon team and step into a leadership role where you can make a real impact. If you’re a licensed stylist who enjoys coaching others, building strong teams, and helpin…
Skills: Haircutting, Team leadership, Coaching, Salon operations, Communication
Job Description Join your locally owned Great Clips® salon team and take the next step in your career. If you’re a licensed stylist who enjoys supporting others, staying organized, and helping a team succeed, this could …
Skills: Haircutting, Leadership, Customer service, Team management, Communication
Job Description Join your locally owned Great Clips® salon team and step into a leadership role where you can make a real impact. If you’re a licensed stylist who enjoys coaching others, building strong teams, and helpin…
Skills: Haircutting, Leadership, Coaching, Team development, Salon operations
Job Description Join your locally owned Great Clips® salon team and step into a leadership role where you can make a real impact. If you’re a licensed stylist who enjoys coaching others, building strong teams, and helpin…
Skills: Haircutting, Team leadership, Coaching, Salon operations, Communication
Job Description Join your locally owned Great Clips® salon team and take the next step in your career. If you’re a licensed stylist who enjoys supporting others, staying organized, and helping a team succeed, this could …
Skills: Haircutting, Leadership, Customer service, Team management, Communication
Job Description Join your locally owned Great Clips® salon team and step into a leadership role where you can make a real impact. If you’re a licensed stylist who enjoys coaching others, building strong teams, and helpin…
Skills: Haircutting, Team leadership, Coaching, Salon operations, Communication
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$60k–$65k/yr
Full-time
bachelor degree
Medical coverage, Prescription drug coverage, Dental coverage, Vision coverage, Hearing coverage, Employer-paid basic life insurance
Posted 11d ago
~37 hrs/week
Responsibilities
The Program Department Manager provides leadership for Adult Rehabilitation Centers, focusing on program development, data quality, and administrative oversight. Key duties include managing beneficiary databases, coordinating special events, and supporting staff training and development.
Requirements
Candidates must have a Bachelor's degree in social work or a related field and at least 2 years of experience in program management, preferably in addiction recovery. Strong leadership skills and a commitment to the organization's mission are required.
Full job description
Program Department Manager
Location: Hoffman Estates, IL Pay: $60 - 65,000 Salaried
Job Type: Full-time Schedule: 36.25 hours, Most likely typical business hours. Must have flexible scheduling. Some weekends and evenings. After completion of 90-days 1 work from home day. Benefits:
Medical, prescription drug, dental, vision, and hearing coverage
Employer-paid basic life and AD&D insurance
Employer-paid basic long-term disability coverage
Optional voluntary life, short-term disability, and enhanced long-term disability coverage
Paid vacation, sick time, and holidays
Flexible spending accounts
403(b) retirement savings plan
Employer-funded pension plan for eligible employees
About the Role
The Salvation Army Mission:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Program Department Manager at The Salvation Army Adult Rehabilitation Centers (ARCC) Command is a key leadership working closely with the Director of Program, the Program Manager will contribute to program development and ensure the overall success of the program. This role involves a focus on data quality, administrative support, reporting, event coordination, system management, and staff development.
What You’ll Do
Program Leadership and Oversight:
Provide leadership and direction for the Adult Rehabilitation Centers program in alignment with the organization's mission and values.
Maintain strict confidentiality in all aspects of support, especially while handling sensitive and highly personal information and data for employees and the organization.
Provide on-call support outside of normal work hours, when necessary, for critical system/program support.
Data Quality:
Monitor participant progress, address concerns promptly, and ensure alignment with mission, policies, and best practices.
Conduct regular audits and assessments to evaluate the quality and effectiveness of services.
Ensure system integrity and manage timelines for data-related tasks.
Responsible to oversee and maintain the Beneficiary Database System (currently ServicePoint) along with the statistical databases (currently Fox Pro and Stats Live).
Provides lead ServicePoint and Admin training for all new ARC staff. Responsible to reconcile the NSS reports to the Beneficiary Management database monthly to verify accuracy.
Administrative Support:
Manage shared program email, preparing and distributing internal and external communications.
Handle incoming inquiries and provide information to staff and external constituents on behalf of the Program Department, following departmental approvals.
Maintain all allocated active/inactive ServicePoint license user information and user agreements.
Coordinate with Territorial and ARCC administrative staff regarding billing procedures for ServicePoint licenses as assigned.
Maintain the integrity of the SIMS Anonymous database.
Reporting and Documentation:
Prepare regular reports summarizing program outcomes, challenges, and recommendations.
Ensure accurate and timely documentation of participant records and program activities.
Event Coordination:
Assist in planning and coordinating special events, working closely with the Director to align events with the mission, goals, and objectives of the ARCC.
System Management:
Collect, compile, and maintain data relevant to KPI, National Composite, Command Review, and miscellaneous requests.
Continue development of training curriculum and materials for ServicePoint
Staff Development and Training:
Support staff development initiatives and training programs to enhance team capabilities.
Participate on the team of System and Agency Administrators in SIMS ServicePoint for the Central Territory and act as the lead representative for the ARC Command.
Other duties as assigned:
Manages the Program Department in the absence of the Director for Program.
Qualifications
What You Need
Required Education & Experience:
Bachelor's degree in social work or a related field.
Minimum of 2 years of experience in program management, preferably in addiction recovery or rehabilitation services.
Skills & Abilities:
Knowledge of best practices in spiritual and recovery support services.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Commitment to The Salvation Army's mission and values.
Work Environment:
Primarily Office-Based
Flexible Scheduling may require some even and weekends
Local and occasional out-of-town travel
The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.
The Salvation Army is an evangelical part of the universal Christian Church. Our message is based on the Bible, our ministry is motivated by the love of God, and our mission is to preach the gospel of Jesus Christ as we meet human needs in His name without discrimination. Every program we offer is rooted in our passion to serve God by serving the lost, the vulnerable, the needy, the poor, the hurting, the helpless, and the hopeless.
Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Eighty-two cents of every dollar we raise supports our various programs. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.
Offices: 5550 Prairie Stone Pkwy, Hoffman Estates, Illinois 60192, US
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