Washington, District of Columbia, United States · On-site
SUMMARY: Responsible for managing and optimizing call center operations through effective scheduling, real-time workforce management, and the strategic use of human and automated resources to achieve customer satisfactio…
Skills: Call Center Management, Workforce Management, Scheduling, Performance Metrics, HIPAA Compliance
Washington, District of Columbia, United States · On-site
$115k–$121k/yr
Staff Assistant (Project Coordinator) Location: Washington, DC, 20037 Position Overview HunaTek is seeking a Staff Assistant to fill a vacancy on our contract with Department of State, located in Washington DC. The Staff…
Skills: Project Coordination, Administrative Support, Interagency Coordination, Correspondence Management, Knowledge Management
Washington, District of Columbia, United States · On-site
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Skills: Credit Risk Analytics, Loss Mitigation, Loss Forecasting, SQL, Python
Washington, District of Columbia, United States · On-site
Position Summary The HR Generalist provides comprehensive support across a variety of human resources functions within the assigned location(s). Reporting to the HR Director this role serves as a trusted point of contact…
Skills: Employee Relations, Talent Acquisition, Onboarding, HR Administration, Compliance
Washington, District of Columbia, United States · On-site
$70k–$75k/yr
POSITION OBJECTIVE Manage, coordinate, and execute group assignments turned over by the Sales Department. Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special c…
Skills: Organizational Skills, Interpersonal Communication, Microsoft Office, Ivvy, Meeting Matrix
Washington, District of Columbia, United States · Hybrid
About Ellucian Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the ric…
Skills: Global Privacy Law, AI Governance, Data Protection, Cybersecurity Law, Regulatory Compliance
Washington, District of Columbia, United States · Remote OK
$168k–$253k/yr
Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, s…
Skills: Software Sales Management, Strategic Planning, Coaching, Mentoring, Enterprise Sales
District of Columbia, United States · Remote OK
Company Overview VxL Enterprises LLC is a trusted provider of mission-focused operational support and technical services to U.S. Government and national security customers worldwide. The company delivers highly qualified…
Skills: Intelligence Linkage, Counterdrug Coordination, Investigative Intelligence, Interdiction-to-Investigation Workflows, Foreign Law Enforcement Liaison
Washington, District of Columbia, United States · On-site
$66k–$70k/yr
At Tend, we’re reimagining what dentistry can be. As an Assistant Studio Manager, you’ll support the Studio Manager in running day-to-day operations while keeping our focus on delivering “Dental Done Differently.” This r…
Skills: Studio Operations, Team Leadership, Hospitality, Scheduling, Inventory Management
District of Columbia, United States · On-site
$19/hr–$20/hr
We’re looking for a Food & Beverage Shift Leader, who will act as a Manager on Duty for the Pizza shop, lobby bar and rooftop bar. The ideal candidate is dedicated, personable, professional, and communicates well. …
Skills: Customer Service, Shift Management, Problem Solving, Communication, Organization
Fairfield, Connecticut, United States · Remote OK
$117k–$161k/yr
Save the Children For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. W…
Skills: Product Management, Strategic Leadership, Agile Methodologies, Stakeholder Management, Product Roadmap Development
Washington, District of Columbia, United States · On-site
Responsibilities The George Washington University Hospital (GW Hospital) is a 395-bed tertiary care, academic medical center located in downtown Washington, DC, next to the Foggy Bottom metro. GW Hospital serves a divers…
Skills: Verbal Communication, Written Communication, Interpersonal Skills, Confidentiality, Organization
Washington, District of Columbia, United States · Hybrid
$170k–$190k/yr
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal …
Skills: Agile Delivery, Program Management, Cloud Modernization, DevSecOps, Stakeholder Management
Washington, District of Columbia, United States · Hybrid
$150k–$162k/yr
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal …
Skills: Python, React, .NET, Azure Government, Microsoft Power Platform
Washington, District of Columbia, United States · Hybrid
$180k–$215k/yr
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal …
Skills: Solution Architecture, Microsoft Azure, Application Modernization, DevSecOps, Enterprise Integration
Washington, District of Columbia, United States · On-site
$100k–$200k/yr
Job Description Timmons Group is seeking a Civil Project Manager/Senior Civil Project Manager - Transportation Group candidate to join our Transportation Design Group located in our Washington, DC office location. Essent…
Skills: Project Management, Roadway Design, Traffic Engineering, Transportation Engineering, Business Development
District of Columbia, United States · Hybrid
$80k–$95k/yr
POSITION TYPE: Hybrid PAY RANGE: $80,000 - $95,000 depending on years of experience POSITION SUMMARY The Senior Medical Billing Manager is responsible for oversight and execution of the billing process, including billing…
Skills: Medical Billing, Medical Coding, Revenue Cycle Management, Medicaid Regulations, Claims Management
Washington, District of Columbia, United States · Hybrid
$106k–$221k/yr
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the li…
Skills: Project Management, Biographic Matching, Identity Resolution, Vetting Analysis, GitLab
Washington, District of Columbia, United States · On-site
$203k–$254k/yr
Scale is building AI for the world's most important decisions. In the homeland security and federal law enforcement space, that means the difference between a threat detected and a threat realized. A case closed or a cri…
Skills: Capture Management, Business Development, Strategic Planning, Government Relations, FAR/DFARS/OTA Knowledge
Washington, District of Columbia, United States · Hybrid
$148k–$222k/yr
Scale is at the forefront of powering artificial intelligence. We believe that trust in AI is earned with high-quality data for training, fine-tuning, and evaluating AI systems. Our products are transforming how organiza…
Skills: Industrial Security, Physical Security, SCIF Management, ICD 705 Compliance, Personnel Security
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Manage and optimize call center operations, including scheduling and real-time workforce management to ensure customer satisfaction and productivity. Oversee beneficiary enrollment and customer service hotline operations while leading staff development and operational efficiency.
Requires a Bachelor's degree in a related field and 5-7 years of operations management experience in forecasting and scheduling. Candidates should have experience with call center metrics, healthcare regulations like HIPAA, and leadership in a supervisory capacity.
SUMMARY:
Responsible for managing and optimizing call center operations through effective scheduling, real-time workforce management, and the strategic use of human and automated resources to achieve customer satisfaction, productivity, schedule adherence, and financial performance goals. Provides leadership in the development and implementation of systems and procedures to enhance operational efficiency and service quality. Holds full accountability for overall call center performance, including Beneficiary enrollment and Customer Service Hotline operations, with authority over assigned staff and all activities related to Beneficiary service delivery and fiduciary responsibilities.
LOCATION: ON-SITE in the DISTRICT of COLUMBIA
ESSENTIAL FUNCTIONS:
QUALIFICATIONS REQUIRED:
MINIMUM REQUIRED EDUCATION:
forecasting, scheduling, and real-time operations management
Connecting Life to Health
Verida is a minority-owned, non-emergency medical transportation (NEMT) management company based in Villa Rica (30 miles west of Atlanta), Georgia. Specializing in the unique challenges of NEMT programs for state Medicaid and managed care organizations, we provide comprehensive NEMT administrative services. This includes call center services; eligibility verification using proven gatekeeping processes; claims management; transportation provider credentialing and monitoring; utilization review; fraud, waste, and abuse mitigation; and quality management.
Offices: 843 Dallas Hwy, Villa Rica, Georgia 30180, US
Based on 4055 listings with disclosed salaries, most management & leadership jobs in District of Columbia pay between $85k–$215k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 5,435 open management & leadership positions in District of Columbia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include EY, The World Bank Group, Domino's, AARP, PwC, among others. Browse the listings above to see every active employer.
Yes — 2762 of the 5435 open management & leadership positions offer remote or hybrid work (827 remote, 1935 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
