Customer Service Representative | Entry-Level Logistics Coordinator
Fort Wayne, Indiana, United States · On-site
Mid level
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Customer Service Representative | Entry-Level Logistics Coordinator
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school, associate degree
Paid Holidays, Paid Time Off, Health Insurance, Vision Insurance, Dental Insurance, 401(k) Plan
Posted 26d ago
~40 hrs/week
Responsibilities
Coordinate day-to-day shipments by tracking drivers and maintaining accurate load documentation. Proactively monitor freight movement and communicate with customers and internal teams to resolve issues.
Requirements
Requires a high school diploma and 1-3 years of experience in customer service, operations, or logistics. Candidates must be proficient in Google Drive and Microsoft Suite with strong organizational skills.
Full job description
Company Description
Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:
No Fail Service
Personalized Communication
Innovative Solutions
We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.
Job Description
Customer Service Representative | Entry-Level Logistics Coordinator - Fort Wayne, IN
Ready to Drive Your Career Forward? At Circle Logistics, we’re not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!
Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive
and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we’ve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!
What We’re Looking For:
We’re looking for motivated, goal-oriented, self-starters who are:
Professionals who want to launch their career in a new industry
Detail-oriented and organized
Strong communicators — both written and verbal
Comfortable in a fast-paced, team-oriented environment
Ready to make an impact and grow a career
If you’re someone with grit, determination, and a desire to win, you’ll fit right in at Circle.
Overview:
As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
Enter new load orders into our proprietary web-based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate internally with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues
No logistics experience? No problem! You’ll receive hands-on training from day one and all the tools you need to grow.
Skills/Abilities:
1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks.
Above-average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills
Education and Experience:
High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus
Benefits:
Full-time: 40 hours per week
Room for advancement in a fast-growing company that promotes from within
Paid holidays and paid time off
Health, vision, and dental insurance benefits
401(k) Plan
Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we’ll keep the world moving!
Qualifications
High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus
Additional Information
All your information will be kept confidential according to EEO guidelines.
No Fail Service, Personalized Communication, and Innovative Solutions.
Come Join Our Circle!
Industry
Truck Transportation
Company size
501-1,000 employees
Founded
2011
Headquarters
Fort Wayne, Indiana
LinkedIn followers
77,987
Circle Logistics was founded in Fort Wayne, Indiana in 2011 by Eric Fortmeyer and Chad Buchanan. Fifteen years later, we're a privately held 3PL moving roughly 33,000 loads a month across the U.S., Canada, and Mexico, with an asset-based fleet, a vetted carrier network, and branches across the country. We've grown without losing the part that mattered most at the beginning: when something is on the line, a real person picks up the phone.
For shippers. We move freight across every major mode (dry van, reefer, flatbed, expedite, oversize, auto, bulk, LTL, and air) for customers ranging from family-owned manufacturers to Fortune 500 supply chains. Our work is built on three commitments we make on every load: No Fail Service, Personalized Communication, and Innovative Solutions. No Fail Service means we own the load from tender to delivery and solve problems rather than explain them. Personalized Communication means a named point of contact who knows your freight. Innovative Solutions means we invest in the technology and visibility tools that keep you out of the weeds.
For our team. Circle is built on an intrapreneurial branch model. Top performers don't hit a ceiling. They build books, build teams, and in many cases build branches of their own with real ownership of the outcome.
For carriers. We work with a hand-selected network of strategic partners because our customers only work with the best. That means fair rates, fast pay, and dispatchers who treat drivers like partners.
Big enough to handle complex freight at scale. Small enough that the people running your account actually know your business.
Offices: 1950 W Cook Rd, Suite 102, Fort Wayne, Indiana 46818, US · 1200 N North Branch St, Chicago, Illinois 60642, US · 25005 Brest St, Taylor, Michigan 48180, US · 6545 West Central Ave, Toledo, OH 43617, US · 309 W Washington St, 6th Floor, Indianapolis, Indiana 46204, US
Based on 632 listings with disclosed salaries, most logistics jobs in Indiana pay between $57k–$130k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in Indiana right now?
There are currently 8,378 open logistics positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Indiana?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Dollar Tree Stores, Meijer, O'Reilly Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Indiana?
Yes — 230 of the 8378 open logistics positions offer remote or hybrid work (84 remote, 146 hybrid).
How do I apply for Logistics jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.