About the company LexisNexis is a leading innovator of private, secure, and authoritative Legal AI solutions that help legal and business professionals draft full documents with ease, make informed decisions faster, and …
About the company LexisNexis is a leading innovator of private, secure, and authoritative Legal AI solutions that help legal and business professionals draft full documents with ease, make informed decisions faster, and …
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Dr. Reddy's Laboratories
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São Paulo, São Paulo, Brazil · Hybrid
Senior$6M raised
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Skills: Regulatory Affairs, Drug Registration, Post-registration Maintenance, Labeling and Leaflets, Anvisa Regulations
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Part-time, Internship
bachelor degree
Posted 28d ago
~40 hrs/week
Responsibilities
The intern will serve as the primary point of contact for designated customer accounts to drive engagement and ensure a positive customer experience. Responsibilities include monitoring product adoption, handling escalations, and collaborating with account teams on billing and renewals.
Requirements
Candidates must be currently enrolled in a bachelor's degree program in Business or a related field with at least two years remaining until graduation. Advanced English communication skills and the ability to work both independently and collaboratively are required.
Full job description
About the company
LexisNexis is a leading innovator of private, secure, and authoritative Legal AI solutions that help legal and business professionals draft full documents with ease, make informed decisions faster, and deliver outstanding work and improved outcomes, all powered by trusted content. LexisNexis Legal & Professional serves customers in more than 150 countries with 11,800 employees worldwide, and is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Team Our team helps organizations transform data into actionable insights. We work with business, media, government, academic, and non-profit organizations, providing access to market-leading data and AI-powered solutions that enable them to make faster, smarter, and more confident decisions. As part of LexisNexis and the global RELX family, our focus is on delivering innovative, scalable solutions that help our customers solve complex challenges and drive better business outcomes.
About the Role
This is a hybrid internship position based in São Paulo. To be eligible, candidates must have at least two years remaining until graduation, as the internship contract is expected to last for approximately two years.
As a Client Support Intern, you will work closely with the Account Team to support the customer journey and deliver an excellent customer experience. You will focus on supporting and maintaining existing customers within your assigned territory, serving as the primary point of contact for designated accounts and driving customer engagement activities.
Responsibilities
Serve as the main point of contact for customers and handle escalations.
Understand each client’s setup, product portfolio, and service expectations.
Coordinate with internal Customer Operations teams to ensure ongoing service and support.
Align customer success efforts with client and organizational goals.
Collaborate with the account team to manage billing and invoicing issues, ID requests, sales or training support, renewal activities, contract assistance, and advocacy for customer accounts.
Monitor customer usage and adoption.
Support Relationship Managers with demonstrations, presentations, and account planning.
Map relationships and contacts across customer accounts and engage new contacts to help with account expansion.
Requirements
Be currently enrolled in a bachelor’s degree program in Business or a related field.
Demonstrate solid communication, consultative, and relationship-building skills.
Be highly organized, with the ability to manage complexity and multiple tasks.
Demonstrate the ability to work both independently and collaboratively as part of a team.
Be a proactive, analytical, and strategic thinker who adapts to different client needs.
Advanced English communication
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Regulatory compliance and product data management solutions for medical device manufacturers and pharmaceutical labelers
Industry
IT Services and IT Consulting
Company size
5,001-10,000 employees
Founded
1961
Headquarters
Horsham, Pennsylvania
LinkedIn followers
7,843
Healthcare relies on regulatory product data submissions for quality, safety, reliability and transparency, benefitting the entire supply chain. Reed Tech is proud to play a role as both a regulatory consultant and technology partner. Meet FDA and other global health authorities' submission requirements with confidence. Reed Tech offers data conversion, publishing, electronic submissions and content management solutions for the life sciences industry.
Offices: 7 Walnut Ave, Horsham, Pennsylvania 19044, US
UDIGlobal Data Synchronization NetworkSPLLDR for BiologicsMedical Device Data ManagementDrug Product Data ManagementMedical Device Safety and QualityGlobal UDI submissionsDrug Label ResearchGUDID UDI
How many Legal jobs are open in São Paulo, Brazil right now?
There are currently 313 open legal positions in São Paulo, Brazil listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Legal roles in São Paulo, Brazil?
Companies currently hiring include Wise, EY, Santander, XP Inc., B3 S.A. – Brasil, Bolsa, Balcão, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Legal jobs in São Paulo, Brazil?
Yes — 170 of the 313 open legal positions offer remote or hybrid work (16 remote, 154 hybrid).
How do I apply for Legal jobs in São Paulo, Brazil?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.