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Full-time
bachelor degree
Comprehensive benefits package
Posted 1d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
The Business Operations Manager is responsible for managing and executing key operational activities to support business unit objectives, including talent acquisition, financial reporting, and risk management. They partner with leadership to ensure efficient operations, compliance with firm policies, and continuous improvement across the consulting team.
Requirements
Candidates must have a bachelor's degree in a relevant field and 5–8+ years of experience in business operations, preferably within a GCC environment. Strong analytical skills, project coordination experience, and the ability to work in a matrixed environment are essential.
Full job description
Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Job Description:
What It Means to Be a Consultant at Crowe Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes.
In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client relationships. You are expected to contribute to account planning, identify opportunities to add value, and ensure high-quality delivery. As your responsibilities expand, you take on broader account ownership, balancing project leadership with growing involvement in client strategy and solution development.
Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.
Overview about the role
The Business Operations Manager is responsible for managing and executing key operational activities in support of an aligned business unit or delivery unit. The Business Operations Manager partners closely with business leaders and operations leadership to ensure efficient operations, compliance with firm policies, and continuous improvement aligned to strategic objectives.
Consulting Operations
This role is located in either the Hyderabad or Noida office and aligns with the Consulting Business Unit. The manager will focus on advancing operational support to India team members and execute various processes specific to in-country team members, including:
Expense and in-country travel approval; coordinated travel to US, when applicable
Serve as the liaison between Consulting leaders and in-country experienced Talent Acquisition team
Coordinate and execute the onboarding activities specific to Consulting for in-country team members for both campus and experienced hires
Serve as the manager of campus related processes in coordination with Talent Acquisition, Consulting leadership and operations; including establishment of campus goals, attending campus events (as needed), running the Consulting 101 onboarding sessions, managing the offer process and conversion of interns to full-time employees
Develop and provide regular reporting on activities within the Consulting GCC team
Prepare various financial analysis and reporting for business insights for the GCC and across Consulting
Support Consulting GCC representatives in collaboration with Consulting operations
Manage and coordinate core business operations activities to support the objectives of an aligned business unit or department.
Lead execution of operational initiatives across areas such as talent development, talent acquisition support, risk management, quality assurance, and reporting.
Oversee preparation and analysis of operational and financial reporting, identifying trends, risks, and opportunities for leadership.
Partner with business leaders to support workforce planning, resource coordination, and organizational changes.
Coordinate and manage operational projects from initiation through completion, ensuring scope, timelines, and deliverables are met.
Support compliance with policies, procedures, and operational standards; including risk mitigation.
Develop, implement, and refine operational processes, tools, templates, and metrics to improve efficiency and effectiveness.
Support development and execution of communications and change initiatives to align stakeholders and reduce duplication.
Serve as a point of escalation for operational issues and support resolution in collaboration with stakeholders.
Provide guidance, coaching, and informal leadership to junior operations staff as applicable.
Qualifications
Bachelor’s degree in Business, Finance, Human Resources, Operations, or a related field; or equivalent experience.
5–8+ years of experience in business operations or related roles; including experience working in a GCC environment.
Demonstrated experience coordinating projects, reporting, and operational processes.
Strong analytical skills with the ability to translate data into insights.
Experience working in dynamic, matrixed environments supporting multiple stakeholders.
Proficiency with common productivity, reporting, and collaboration tools.
Preferred Qualifications and Skills
Strong organizational, prioritization, and problem-solving skills.
Effective written and verbal communication abilities.
Ability to work independently while collaborating across teams.
Experience supporting professional services or similar environments.
Demonstrated interest in continuous improvement and operational excellence.
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!
How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.
Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.
Crowe provides professional services through two separate entities: Crowe LLP delivers audit and attest services, and Crowe Advisory LLC provides tax, advisory, consulting, and other nonattest services.
The Crowe Global network consists of more than 300 independent accounting and advisory services firms in more than 150 countries around the globe, making it one of the largest accounting networks in the world.* As independent members of Crowe Global, Crowe LLP and Crowe Advisory LLC serve clients worldwide.
* As of July 2026
Offices: 225 West Wacker Drive, Suite 2600, Chicago, Illinois 60606-1224, US · 320 East Jefferson Boulevard, South Bend, Indiana 46624-0007, US · 485 Lexington Ave, Floor 11, New York, NY 10017, US · One Mid America Plaza, Suite 600, Oak Brook, Illinois 60181-4705, US · 2 Saint Clair Avenue East, Suite 1100, Toronto, Ontario M4T 2T5, CA