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Full-time
4 weeks annual leave, Purchased lifestyle leave, Novated leasing opportunities, Two paid volunteer days annually, Health insurance discounts, Employee stock purchase program
Posted 2d ago
Apply by Jul 24
~40 hrs/week
Responsibilities
The specialist guides injured workers through their recovery and return-to-work journey via personalized face-to-face service. Key duties include facilitating visits with stakeholders, implementing early intervention strategies, and monitoring work plans to achieve sustainable outcomes.
Requirements
Candidates should ideally have experience in workers compensation, claims management, or the allied health industry. Strong communication skills and knowledge of the Return to Work Act and relevant legislation are highly desirable.
Full job description
Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview
In the role of a Return to Work Specialist, you will be is responsible for helping guide people through their recovery and return to work journey post workplace injury to achieve a sustainable return to work and life. You will do this by delivering a personalised, empathetic face to face service for individuals that have experienced a workplace injury. The roles focus is to positively influence and encourage parties to participate in the return to work process and take ownership of actions.
How you'll make an impact
On a day to day basis you will:
Facilitate and attend face-to-face visits with injured workers, employers, health practitioners, and allied health professionals to support the return to work process.
Educate stakeholders, including injured workers, on legislative requirements, return to work processes, and available support services to achieve agreed goals.
Collaborate with vocational providers and internal stakeholders to ensure consistency and achieve return to work and life outcomes.
Attend medical reviews and implement early intervention strategies while monitoring medical and cost management strategies for sustainability.
Communicate with stakeholders to develop and monitor Work Plans (Service Plans) and assist with workers' compensation documentation.
Maintain accurate documentation and attend file reviews with employer representatives to ensure evidence-based decisions on claims.
About you
We are interested in hearing from people who have:
Recent or previous work experience in Workers Compensation and/ or Claims Management experience is highly desirable
Experience in the Allied Health or Job Placement industry is highly desirable
Demonstrated knowledge of the Return to Work Act and its application is desirable, but not essential
Demonstrated knowledge of relevant acts, legislation and work health benefits is desirable, but not essential
Excellent customer service, communication and interpersonal skills as well as a team player attitude
Demonstrated high levels of autonomy with a learning mindset.
Experience working within a dynamic fast paced environment
How to Apply
If you are ready to take on this exciting opportunity and make a meaningful impact, we would love to hear from you!
Please submit your application, including your resume, outlining your suitability for the role.
Gallagher Bassett is an equal opportunity employer and encourages applications from all backgrounds.
Agency candidates will not be considered for this position.
You must have the right to live and work within Australia to be considered for this opportunity.
Apply now and join a team that makes a difference!
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
Novated Leasing opportunities
Two paid volunteer days annually
Health Insurance Discounts with our Group Insurance Plan
Employee Stock Purchase Program
Paid parental leave
Other benefits include:
Flexible and hybrid work arrangements
Mental Health and Wellbeing Support for yourself and immediate family members
Employee Recognition Awards and Service Milestone Recognitions
Peer Support Program
Annual flu vaccinations
Access to Reward Gateway – discount offers at over 350 retailers!
And more...
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Related keywords
Workers CompensationClaims ManagementReturn To Work ActAllied HealthJob PlacementWork Health and SafetyCase ManagementVocational ProvidersMedical ReviewsService PlansLegislative RequirementsEarly InterventionSustainabilityEvidence-Based Decisions
Helping people and companies prevent, manage and overcome the impact of risk
Industry
Insurance
Company size
5,001-10,000 employees
Founded
1962
Headquarters
Rolling Meadows, Illinois
LinkedIn followers
95,782
About Gallagher Bassett:
We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.
Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.
Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
We have operations in the United States, Australia, and the United Kingdom.
Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Offices: 2850 Golf Rd, Rolling Meadows, Illinois 60008, US
Property/Casualty Third Party AdministratorClaims ManagementInformation ManagementManaged CareRisk ControlAppraisal Servicesand Workers' CompensationE-CommerceRisk ManagementCosmetics
How many Human Resources jobs are open in Adelaide, Australia right now?
There are currently 23 open human resources positions in Adelaide, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Human Resources roles in Adelaide, Australia?
Companies currently hiring include Early Start Australia, Beyond Bank Australia, Catholic Education South Australia, Downer, Boral, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Human Resources jobs in Adelaide, Australia?
Yes — 10 of the 23 open human resources positions offer remote or hybrid work (1 remote, 9 hybrid).
How do I apply for Human Resources jobs in Adelaide, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.