Hospitality Jobs in Tokyo, Japan (Now Hiring) — 171 open — Page 6

Location Overview
Join our team in Janu Tokyo. Janu Tokyo is the first chapter in our story. The only hotel within Tokyo’s Azabudai Hills––an area alive with creativity, exceptional bars, eateries and an affecting energy that inspires new kinds of joy.With 122 guest rooms, eight dining and entertainment venues and a 4,000 sqm wellness centre. Janu Tokyo provides a gateway to Tokyo’s best attractions, just steps away from the neighbourhoods of Roppongi and Toranomon.

Role

We are seeking an experienced, passionate and highly motivated Assistant Director of Security to join Janu Tokyo. This role is ideal for a dynamic security and hospitality professional who thrives in a modern luxury environment and is committed to ensuring the safety, security and wellbeing of our guests, residents, colleagues and property. As the Director of Security, you will lead the Security team, develop and implement security strategies, maintain the highest safety standards and foster a culture of vigilance and preparedness while delivering the exceptional hospitality that defines Janu Tokyo.

Responsibilities

• Welcome and support guests, residents and colleagues with professionalism while ensuring a safe and secure environment throughout the property
• Lead, manage and develop the Security team, ensuring the highest standards of professionalism, service and operational excellence
• Develop, implement and continuously improve security policies, procedures and emergency response plans in accordance with company standards and local regulations
• Oversee the daily security operation of the hotel, ensuring the safety and security of guests, residents, colleagues, visitors and assets
• Conduct regular risk assessments, security audits and inspections to identify and mitigate potential risks
• Lead investigations into security incidents, accidents and guest or colleague concerns, preparing detailed reports and recommending corrective actions
• Ensure compliance with all applicable legal requirements, fire and life safety regulations and company security standards
• Manage security staffing, scheduling, performance evaluations, coaching, mentoring and departmental development initiatives
• Develop, implement and continuously monitor Standard Operating Procedures (SOPs) to enhance operational efficiency and service quality
• Coordinate with internal departments, external security providers, emergency services and local authorities to ensure seamless security operations
• Prepare departmental reports, manage budgets, monitor security systems and equipment and support administrative and operational requirements when required

Requirements

• Minimum 9 years of practical experience in security operations at large-scale facilities such as hotels, commercial facilities, hospitals or similar environments
• Practical experience as a department leader such as a manager
• Basic knowledge of labour management and practical experience in shift scheduling
• Practical experience in performance evaluations, team development, coaching and mentoring
• Practical experience in creating, improving and continuously monitoring Standard Operating Procedures (SOPs)
• Excellent leadership and communication skills
• Advanced business-level English proficiency (CEFR C1 or higher)
• Advanced business-level Japanese proficiency (CEFR C1 or higher)
• Advanced PC skills including MS Office and typing
  *Candidates with exceptional experience or skills may be considered even if they do not meet every point.

Benefits

At Janu, our people are at the heart of everything we do. We offer a comprehensive benefits package designed to support your wellbeing, lifestyle and professional growth.

• Employee benefits at Aman and Janu properties
• Employee benefits at hotels and facilities operated by the group company
• Access to the special privilege programme
• Birthday celebration cake voucher
• Access to the employee canteen at preferential rates with a separate meal allowance provided
• Membership in an external employee welfare and benefits service
• Transportation allowance provided in accordance with company policy
• Locker and uniform provided
• Participation in the employee association including social events and sports club subsidies
• Comprehensive social insurance coverage
• Medical check-ups upon joining and regular health examinations

Join the Janu journey

At Janu Tokyo, hospitality is more than service. It is about creating moments that energise, connect and resonate. If you thrive in a modern luxury environment where every detail matters and every interaction carries meaning, we invite you to bring your experience, warmth and individuality to our team. Join us and help shape the future of contemporary luxury hospitality.