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経験者優遇、意欲がある方であれば未経験の方でも是非ご応募ください。 【業務内容】 ◇チェックイン/チェックアウト ◇インフォメーション ◇ポーター ◇夜勤あり(交代制) ◇英語でのコミュニケーション力は必須 ◇Fluency in Japanese reading, writing, and oral communication is needed 【福利厚生】 ◇年間公休120日間 ◇年次有給休暇 ◇産前産後 ◇育児休暇 ◇介護休暇等…
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Full-time
high school
Posted 2d ago
Apply by Aug 15
~40 hrs/week
Responsibilities
Oversee front office operations including guest check-ins, payment processing, and the maintenance of accurate guest accounts. Supervise and coach staff while ensuring high quality service standards and adherence to company policies.
Requirements
Requires a high school diploma or equivalent with at least one year of related work experience. Candidates must also possess at least one year of supervisory experience.
Full job description
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
How many Hospitality jobs are open in Osaka, Japan right now?
There are currently 51 open hospitality positions in Osaka, Japan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Osaka, Japan?
Companies currently hiring include IHG Hotels & Resorts, Marriott International Hotels, Inc., Accor, Hilton, Four Seasons, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Osaka, Japan?
Yes — 2 of the 51 open hospitality positions offer remote or hybrid work (2 remote, 0 hybrid).
How do I apply for Hospitality jobs in Osaka, Japan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.