Jobs at Agoda (Now Hiring) — 207 open

This role is Bangkok Based. (Relocation Provided) 
 
We are looking for a Taiwan Linguist and Localization Expert to join our team and help improve localization of multiple Agoda products. Join our international team in a beautiful central Bangkok location and work in a fun and fast-paced environment! 

Responsibilities: 

• Monitor the quality of translated content across all customer-facing channels such as site updates, hotel content, press releases, travel articles, promotional emails and newsletters 
• Collaborate closely with internal teams and vendors to meet deadlines and quality expectations 
• Maintain localization assets such as style guides, glossaries, and translation memories 
• Support urgent translation requests as needed 
• Conduct product reviews for inconsistencies and localization issues 
• Lead arbitration reviews when required and escalate recurring issues to managers to maintain an LQA score above 90% 
• Evaluate, onboard, and manage translation vendors and freelancers, including the invoicing process 
• Improve AI prompt engineering to generate better translation output for the Taiwan markets 
• Support research and content experimentation to improve content performance and user engagement 
• Participate in training initiatives related to specific ownership areas led by other Language Experts 
• Provide cultural and linguistic guidance for the Taiwan markets 
• Promote localization best practices by participating in translation quality audits and benchmarking activities. 

Desired skills and experience: 

• Native-level fluency in Taiwan, with exceptional writing, editing, and proofreading skills, and a strong command of grammar, tone, and style. 
• Bachelor’s degree or higher in Linguistics, Translation, Traditional Chinese Language for Taiwan, Literature, or a related field. 
• Proven experience in translation and localization, ideally in a professional setting, with hands-on experience using CAT tools such as MemoQ, or similar platforms. 
• Strong proficiency in English, with the ability to accurately understand source content and adapt it naturally for Taiwan-speaking audiences. 
• Excellent internet research skills, with the ability to verify terminology, cultural nuances, and market-specific language usage. 
• Highly organized and detail-oriented, with strong time management skills and the ability to manage multiple tasks and meet tight deadlines in a fast-paced environment. 
• Proficient in Microsoft Office Suite, especially Word, Excel, and PowerPoint. 
• Experience in the travel, hospitality, or e-commerce industry is an advantage, particularly with customer-facing or marketing content. 

 #Taiwan