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Full-time
high school
Posted 13d ago
~40 hrs/week
Responsibilities
The agent is responsible for managing guest registrations, room assignments, and payment processing while providing high-level customer service. Additional duties include handling reservations, maintaining the lobby and breakfast areas, and providing local information to guests.
Requirements
Candidates must be at least 18 years old with a high school diploma or GED and one to three months of related experience. Physical ability to lift up to 25 pounds and work in a public-facing environment is required.
Full job description
Summary
Responsible for performing a variety of guest service activities while providing the highest level of service possible in an efficient, courteous and professional manner by following brand service standards and adhering to guidelines and procedures.
Essential Duties and Responsibilities
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Perform check-out services.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Schedule shuttle runs for guests (hotels with shuttle only).
Provide safe transportation to all guests using the hotel shuttle vehicle (hotels with shuttle only).
Perform laundry duties as needed
Maintain continental breakfast, including closing and cleaning of area.
Qualifications
One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Minimum 18 years of age.
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles, chemicals and dust.
The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Why Join Indus Hospitality Group?
At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
Based on 1708 listings with disclosed salaries, most hospitality jobs in New York pay between $65k–$115k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in New York right now?
There are currently 12,023 open hospitality positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in New York?
Companies currently hiring include Domino's, Compass Group, Starbucks, Aramark Healthcare+, Turning Stone Enterprises, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in New York?
Yes — 372 of the 12023 open hospitality positions offer remote or hybrid work (148 remote, 224 hybrid).
How do I apply for Hospitality jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.