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Entry level
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Skills: Customer service, Communication, Problem-solving, Attention to detail, Booking systems
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Full-time
100% remote work, Flexible scheduling, Growth opportunities, Travel perks, Exclusive industry discounts, Ongoing training
Posted 11d ago
~40 hrs/week
Remote in Long Beach, California, United States
Responsibilities
The representative will support clients throughout their travel journey by managing bookings, changes, and cancellations. They are also responsible for responding to inquiries and resolving issues with empathy and professionalism.
Requirements
The ideal candidate possesses strong communication skills and previous experience in customer service, preferably within the travel or hospitality sector. Candidates should be organized, detail-oriented, and comfortable learning new technology platforms.
Full job description
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special requests.
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.
Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
Excellent verbal and written communication skills.
Strong customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.
Passion for travel and helping others plan unforgettable experiences.
Perks
100% remote work with flexible scheduling.
Opportunities for growth within the agency.
Travel perks and exclusive industry discounts.
Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Travel Agency USA!
Ontdek een wereld aan rondreizen bij Getaway Travel
Industry
Leisure, Travel & Tourism
Company size
2-10 employees
Founded
2000
Headquarters
Amsterdam, Noord-Holland
LinkedIn followers
317
Getaway Travel exploiteert 14 online reismagazines als Afrika.nl, Azie.nl, NoordAmerika.nl, Indonesie.nl, Zuid-Afrika.nl, Amerika.nl etc. Getaway Travel’s online reismagazines zijn een van Nederlands belangrijkste bronnen voor reizigers die zich informeren over reisorganisaties en reisproducten.
Ons bereik bestaat uit 475.000 nieuwsbriefabonnees, 300.000 social media volgers en 4.500.000 bezoekers per jaar.
Getaway Travel matcht consumenten aan reisorganisaties en hun specifieke producten. We zetten innovatieve campagnes op die traffic, merkbekendheid en sales van partners vergroten. We adviseren consumenten over high-end reisorganisaties en hun producten.
Onze partners bestaan uit een breed scala van airlines, touroperators en kleine reisorganisaties.
Publicitaire partners zijn De Vakantiebeurs, Het Verre Reizen Event en Wereldculturen (Museum Volkenkunde, Tropenmuseum, Wereldmuseum, Afrika Museum).
Op GetawayTravel.nl runnen wij een sociaal user generated content platform; we doneren voor iedere reiservaring die op ons platform gedeeld wordt een bedrag aan Justdiggit. Justdiggit vergroent de aarde en helpt hiermee zowel de planeet als lokale bevolking. Zie https://www.Getawaytravel.nl/help-de-aarde.
Daarnaast richtten wij drie jaar geleden de eerste vakschool voor reisjournalisten/travel inluencers op, de Getaway Academy.
De kernwaarden van Getaway Travel zijn:
Sociaal – Delen – Kwaliteit – Unieke ervaringen – Fun
Based on 2372 listings with disclosed salaries, most hospitality jobs in California pay between $70k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in California right now?
There are currently 27,072 open hospitality positions in California listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in California?
Companies currently hiring include Domino's, Starbucks, Compass Group, Marriott International Hotels, Inc., Mendocino Farms, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in California?
Yes — 452 of the 27072 open hospitality positions offer remote or hybrid work (215 remote, 237 hybrid).
How do I apply for Hospitality jobs in California?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.