Jobs at Sycuan Casino Resort (Now Hiring) — 70 open

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time.  Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.   

One attribute that remains unchanged, however, is Sycuan's sense of community.  Sycuan is more than just a business.  Sycuan is a community of people working together toward a common goal.  Whether you work in our state-of-the-art  Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Job Purpose:

Prepares alcoholic and non-alcoholic beverages, serves food for guest consumption, and operates cash register.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

 

• Provides guests with bar service by greeting guests in a friendly and courteous manner, receiving food and/or beverage order, mixing and serving alcoholic and non-alcoholic drinks to guests, preparing beverages according to standard recipes, cleaning, chopping and slicing garnish as appropriate, opening bottles and pouring alcohol, serving wine and draft or bottled beer, receiving and delivering food orders when appropriate, responding to guest requests, collecting and processing payment, and returning change if applicable following established procedures.
• Maintains a safe, sanitary, and presentable work area by securing beverage cabinets and taps, checking beverage products for appropriate temperature and freshness, replenishing as necessary, following correct beverage cooling and storage procedures, cleaning bar counters, bottles and coolers, loading and operating glass washing machine, and arranging bottles and glasses following established procedures
• Provides accounting of transactions during shift by charging for the correct amount of alcohol poured, entering cash transactions in to point-of-sale system, counting currency, logging guest comps, points and credit cards on to cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the supervisor or food services management team.
• Ensures responsible alcohol beverage service policies are followed by asking for proper identification from guests who appear to be under the age of 30, measuring alcohol pours, monitoring alcohol consumption, ensuring guests do not become intoxicated following established procedures, stopping alcohol service at the designated time, and clearing all alcohol containers, glasses and bottles for each venue at the time specified.

 

Job Specifications:

Education and Experience:

Essential:

 

• County of San Diego Food Handler Card
• CA ABC Responsible Beverage Service Certification
• 21 years of age
• 1-year bartending experience
• 6 months cash handling experience
• 6 months guest service experience
• 6 months food service experience
• General wine knowledge
• General knowledge of cigarette brands

Desirable:

• High School Diploma, High School Certificate of Completion, or G.E.D

 

Skills and Knowledge:

Essential:

• Working knowledge of responsible alcohol beverage service
• Working knowledge of liquor license guidelines
• Ability to quickly learn the menu of both food and drinks
• Ability to mix a wide variety of alcoholic beverages
• Ability to prepare beverage mixtures from recipes
• Ability to assess guest sobriety and stop alcohol service when appropriate
• Ability to maintain alcohol and cigarette inventory
• Ability to perform simple mathematical calculations
• Ability to count currency
• Ability to appear for work on time
• Ability to interact effectively with a diverse guest and team member base
• Ability to communicate effectively in the English language
• Ability to maintain professionalism and composure
• Ability to understand and follow verbal directives and written directions
• Ability to accept constructive criticism
• Ability to lift up to 50 lbs.
• Ability to stand for up to eight hours at a time
• Ability to bend and stoop
• Ability to work in a smoking environment

Desirable:

 

• Working knowledge of point of sale system

 

Supervisory/Managerial Accountability:

Direct: None
Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!