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Program Director / Licensed Adult Day Program Operations
The Program Director is responsible for the daily operations, staffing, and budget oversight of a high-needs adult day program. This role requires active, hands-on leadership, including coaching staff and providing direct support during behavioral escalations.
Requirements
Candidates must have a bachelor's degree in human services or equivalent experience, along with at least three years of experience in human services. A minimum of one year of supervisory experience and knowledge of Title 17 and Title 22 regulations are required.
Full job description
Company Description
At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.
About the Role:
We’re currently hiring a Program Director for our Rohnert Park Day Program, a unique community-based service site that supports individuals with intellectual and developmental disabilities.
This is an operational leadership role, not an administrative or clinical-only position. This is not a desk job. It is a visible, lead-from-the-front, hands-on leadership role that requires strong presence, resilience, and real experience supporting individuals with complex behaviors.
You will be actively involved in the day-to-day operations of a high-behavior program, including being physically present on the floor, supporting staff during escalations, and modeling expectations in real time. The individuals served may exhibit behaviors such as physical aggression, self-injurious behavior, elopement, and property destruction.
This role requires a leader who can step into challenging situations, maintain composure, and guide their team through them. Your staff will look to you for direction, accountability, and support. Success in this role comes from leading by example, building trust through action, and creating a structured, consistent environment for both staff and the individuals we serve.
Wage & Benefits
Starting Salary: $75,000
Full Wage Scale: $75,000 to $83,596.59 (Future increases within the posted range are based on tenure and performance per Dungarvin’s compensation guidelines.)
This role offers strong growth potential within Dungarvin for leaders who demonstrate the ability to stabilize and lead complex programs.
Medical, Vision and Dental Insurance for eligible employees
Supplemental Insurance
Flex Spending and HSA Accounts for eligible employees
Pet Insurance
Life Insurance for eligible employees
401 K plan with up to 3% employer match for eligible employees
PAID TIME OFF (PTO) for eligible employees
Growth and Development Opportunities
Employee Referral Program
Employee Assistance Program
National Brand Discounts
Tapcheck - early pay access
PAID training and orientation
Job Description
What You'll Do
As a Program Director, you'll be responsible for the full operation of the program, including:
Lead daily operations, staffing, scheduling, payroll, budget oversight, and service delivery for a high-needs adult day program
Provide hands-on leadership by being present on the floor, coaching staff, and stepping in during high-behavior situations
Train, develop, and hold staff accountable to performance expectations
Develop engaging, workshop-style activities that promote independence and life skills
Implement person-centered service plans and behavior support strategies
Support behavioral interventions and model best practices in real time
Ensure compliance with Title 17, Title 22, Community Care Licensing standards, internal policies, and all regulatory guidelines
Maintain accurate documentation and oversee audits and quality assurance efforts
Partner with Regional Center, Community Care Licensing, families, residential providers, and other community partners
Manage program performance, staffing stability, and overall environment
Oversee budget expectations, payroll, and program expenses
Build and maintain a culture of accountability, engagement, and consistency
Skills & Competencies
Experience leading teams in licensed programs such as Adult Day Programs, Residential programs, EBHS, Level 4 homes, or similar high-behavior settings
Strong understanding of behavioral intervention, trauma-informed care, and person-centered planning
Working knowledge of compliance, audits, and regulatory expectations
Ability to manage operations, staffing, and documentation simultaneously
Comfortable addressing performance concerns and holding staff accountable
Leads by example and is willing to be physically present and engaged in the program
Qualifications
Required Qualifications
Bachelor’s degree in a human services OR equivalent experience
Minimum of 3 years of experience in a human services delivery system
Minimum of 1 year of supervisory or leadership experience, with direct oversight of staff (experience managing larger teams of 10+ employees is strongly preferred)
At least 2 years of experience or training in one of the following:
Care and supervision of individuals with intellectual & developmental disabilities in a adult day program OR residential facility/home.
Experience with high-level behaviors in settings like crisis homes, Level 4, or EBHS facilities strongly preferred
Experience working with Regional Centers, Community Care Licensing, and knowledge of Title 22 and Title 17 regulations
Experience with ISP/IPP development and behavior support plans.
Valid driver’s license with acceptable driving record
Must be able to lift and transfer up to 50 pounds
High digital literacy, proficient in Microsoft Office Suite with strong verbal and written communication skills.
What Will Set You Apart
Direct experience in a licensed Adult Day Program or similar environment
Experience leading high-behavior or crisis-based programs
Strong background in staff coaching, performance management, and accountability
Willingness and ability to work alongside staff during escalations and day-to-day operations
Demonstrated ownership of program operations, staffing, and overall performance
Hours:
Full-time exempt position (40 hours per week).
Schedule must have flexibility to accommodate program, individual, and staff needs
Additional Information
We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.
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Related keywords
Program DirectorAdult Day ProgramIntellectual DisabilitiesDevelopmental DisabilitiesHuman ServicesTitle 17Title 22Community Care LicensingBehavior SupportCrisis InterventionStaff AccountabilityOperations ManagementBudgetingPayrollQuality AssuranceRegional Center
Embrace the opportunity to positively change someone’s life!
Industry
Individual and Family Services
Company size
5,001-10,000 employees
Founded
1976
Headquarters
Mendota Heights, MN
LinkedIn followers
18,818
At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges.
What sets us apart is our commitment to tailoring our services to fit the unique aspirations, dreams, goals, and needs of each person we serve. We take pride in creating customized solutions that resonate with the individual, all made possible through the support of Medicaid and Community Support Waivers.
Since our humble beginnings in 1976 in the heart of Minnesota, we've grown to extend our reach to fifteen states. Whether through our dedicated field professionals or our corporate roles, we are driven by one core belief:
empowering people with disabilities to unlock their full potential and enhance their quality of life.
Discover how Dungarvin can make a positive difference in your journey or the lives of your loved ones.
Join our nationwide family and let us help you achieve your unique goals and dreams.
Offices: 1444 Northland Drive, Suite 200, Mendota Heights, MN 55120, US
Supported SobrietyDay ServicesIn-Home ServicesCase Management ServicesVocational ServicesHourly SupportsResidential ServicesFoster Care ServicesCommunity Based ProgrammingHost Home Services
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