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$68k–$90k/yr
Full-time
high school, associate degree, bachelor degree
Posted 34d ago
~40 hrs/week
Responsibilities
The Senior Program Manager oversees the City's diversion and Supervised Release portfolio to reduce pretrial incarceration and improve public safety. This includes managing contracted providers, tracking performance metrics, and coordinating with justice system stakeholders.
Requirements
Candidates must possess a bachelor's degree or an equivalent combination of education and experience. Required experience includes administrative, analytic, or supervisory responsibilities, specifically in a liaison or coordinative capacity.
Full job description
Job Description
ABOUT THE OFFICE: The Mayor’s Office of Criminal Justice (MOCJ) advises the Mayor of the City of New York on criminal justice policy. MOCJ develops and implements strategies, with partners inside and outside government, to reduce crime and incarceration and to promote fairness and legitimacy. MOCJ works with law enforcement, city agencies, non-profits, foundations, and others to implement data-driven strategies that address current crime conditions, prevent offending, and build strong neighborhoods that ensure enduring safety
ABOUT THE ROLE: The Senior Program Manager, Diversion Initiatives will support the development, implementation, oversight, and continuous improvement of MOCJ’s diversion, pretrial, and alternative-to-incarceration portfolio. The Diversion portfolio includes more than $160 million in programming, more than 25 programs, and 15 providers serving over 50,000 people annually. The largest program within this portfolio is the City’s Supervised Release Program.
Under the supervision of the Executive Director of Diversion and Transition Initiatives, the Senior Program Manager will provide project management, operational, and programmatic support for Supervised Release and related diversion initiatives. The role will support MOCJ’s work to reduce pretrial incarceration, strengthen oversight of contracted provider services, improve coordination across City agencies and justice system stakeholders, and ensure the City’s diversion strategies are implemented with fidelity.
The position is needed to support the growing usage and operational demands of Supervised Release, including daily program management, provider coordination, contracting and budget follow-up, stakeholder communication, data review, meeting preparation, site visits, court observations, and reporting. The Senior Program Manager will help operationalize, monitor, and track the City’s strategies to reduce the incarcerated pretrial population while supporting long-term public safety and jail population reduction goals.
Under the supervision of the Executive Director of Diversion and Transition Initiatives, the Senior Program Manager responsibilities include but are not limited to: - Support the daily management and oversight of the City’s Supervised Release Program and related diversion initiatives, including coordination with contracted providers, justice system stakeholders, City agencies, and community partners. - Manage ongoing work to reduce pretrial incarceration, including components of program implementation, provider coordination, dissemination of research and policy updates, and documentation of program outcomes. - Operationalize, monitor, and track the City’s strategies to reduce the incarcerated pretrial population, including preparing internal and external updates on progress, trends, challenges, and alignment with long-term goals. - Support the effective administration of a large and complex diversion portfolio, including follow-up on provider emails, meetings, contracting approvals, budget-related items, payment coordination, and other daily program management needs. - Coordinate and participate in programmatic site visits with MOCJ-contracted providers to assess implementation, identify operational issues, and support continuous program improvement. - Conduct courtroom observations across the city, including criminal court, community court, and other relevant court settings, to better understand program operations, referral pathways, stakeholder needs, and opportunities to improve diversion access. - Collaborate with other MOCJ portfolios and teams to support program development, including attending provider events and helping develop and implement new interventions to address unmet diversion needs of people with open criminal legal system cases. - Work with MOCJ leadership, the Policy and Justice Operations Department, and the Research team to develop and implement quantitative and qualitative performance metrics for program oversight, quality assurance, policy decisions, and internal and external communications. - Support the creation, refinement, and implementation of data reporting templates to track program utilization, outcomes, performance trends, and operational issues. - Review provider data on an ongoing basis and assist in preparing summaries, dashboards, reports, and briefings on program progress, outcomes, and areas requiring attention. - Facilitate meetings with diverse stakeholders to support coordination, problem-solving, program improvement, and shared accountability. - Cultivate and maintain strong relationships with stakeholder groups, government agencies, nonprofit providers, advocates, family members, justice-involved individuals, people with lived experience, and community partners. - Represent MOCJ in meetings with community-based organizations, governmental entities, business entities, providers, and other external partners, as assigned. - Organize and support opportunities for public engagement, stakeholder education, and communication related to Supervised Release, diversion programming, and MOCJ’s broader jail population reduction strategies. - Prepare agendas, meeting materials, briefing documents, written summaries, follow-up trackers, reports, and other materials to support program oversight and decision-making. - Respond to stakeholder inquiries and support timely communication across MOCJ, provider organizations, partner agencies, courts, and other external stakeholders. - Assist the Diversion and Transition team with project support, informational workflows, administrative coordination, scheduling, site visit planning, and other operational needs. - Support MOCJ’s efforts to ensure that City investments in Supervised Release and diversion programming are implemented effectively, efficiently, and with appropriate oversight. - Perform other duties as assigned
**PLEASE SUBMIT YOUR RESUME AND COVER LETTER SPECIFIC TO THIS POSTION.
RESEARCH PROJECTS COOR(MA)-MGR - 0527A
Qualifications
1. Do you have a baccalaureate degree from an accredited college or university?
2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?
3. Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?
4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,024
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
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