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Full-time
bachelor degree
Posted 15d ago
Apply by Jul 22
~40 hrs/week
Responsibilities
The Director of Operations leads operational activities for a group of restaurants, focusing on developing General Managers and management teams. They are responsible for increasing sales, improving profitability, and ensuring guest and employee satisfaction across their span of control.
Requirements
Candidates should possess a bachelor's degree and five to seven years of progressive leadership experience in multi-unit restaurant operations. A proven track record of building successful teams and a valid driver's license for frequent travel are required.
Full job description
Overview
The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO’s primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees).
Responsibilities
Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations
Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations
Follows up on training of MIT's/CAFE’s and hourly employees. Works closely with the Training General Manager to monitor progress
Ensures development of Operations Managers within compliance of the FW management development programs
Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch
Ensures the maintenance of a safe and harassment free workplace in all restaurants
Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts
Develops for prior approval and then meets or exceeds the area’s budget, including capital investments, General and Administrative expenses
Promotes First Watch outside the restaurant
Qualifications
Bachelor’s degree or equivalent – concentration in food & beverage, business, marketing or management is preferred
Five to seven years of progressive leadership experience in multi unit restaurant industry operations
Proven track record of achieving results and building & maintaining successful teams
Passion for providing excellent service and quality
Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success
Extensive knowledge of the principles, procedures, and best practices in the industry
Ability to work well under pressure in a fast paced, dynamic environment
Valid driver's license and ability to travel frequently within assigned market
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its “Follow the Sun” culinary philosophy, First Watch’s chef-driven menu rotates multiple times per year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid’s meal served, First Watch proudly donates a portion to organizations and causes making a positive impact to our communities – raising approximately $2.0 million to date. A recipient of many “Best Breakfast” and “Best Brunch” awards, First Watch was voted #1 Best Breakfast by Newsweek’s Readers’ Choice Awards 2025, and also named 2025 and 2024’s #1 Most Loved Workplace in America by the Best Practice Institute – an accolade most recently featured in The Wall Street Journal – after appearing on the list in 2022 and 2023, as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 630 First Watch restaurants in 32 states. For more information, visit www.firstwatch.com.
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Making Days Brighter with a fresh approach to breakfast, brunch and lunch
Industry
Restaurants
Company size
10,001+ employees
Founded
1983
Headquarters
Bradenton, Florida
LinkedIn followers
50,016
Total funding
$158M
At First Watch, you’re the reason we wake up at the crack of dawn, ready to make your day that much brighter.
We greet the sunrise by slicing and juicing the freshest fruits and vegetables, whipping up our French toast batter from scratch and brewing pots of our award-winning, single-origin Project Sunrise coffee. Freshness is never comprised, which is why we welcome each season into our menu with ingredients and flavors inspired by the position of the sun. This authenticity is what guides not only our sourcing and menu, but also our relationships with the communities we serve.
From holding the door to just being kind, we’re committed to serving you with care, openness and intention. It’s all part of our "YOU FIRST®" mission — putting people first and doing whatever it takes to make your visit memorable. Whether you start at the crack of dawn or not, well, we’ll leave that up to you!
Want to greet the sunrise with us as part of our team? We’re serious brunch people, so when we say we love our people more than bacon, you know we mean it. We put our employees first, so they, in turn, put our customers first – because our award-winning culture is always on the menu. We’re opening restaurants all over the country, which means as we grow, so do you, with even more opportunities for advancement. The best part? No Nights Ever. Our team works side-by-side during one shift only, so you can leave when the sun’s still up, every day. Start your career with us at careers.firstwatch.com.
Offices: 8725 Pendery Place, 201, Bradenton, Florida 34201, US
breakfastbrunchand lunchWine And SpiritsE-CommerceFood and Beverage
How much do Food & Beverage jobs in North Carolina pay?
Based on 380 listings with disclosed salaries, most food & beverage jobs in North Carolina pay between $52k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Food & Beverage jobs are open in North Carolina right now?
There are currently 9,678 open food & beverage positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Food & Beverage roles in North Carolina?
Companies currently hiring include Domino's, Compass Group, Aramark Healthcare+, Lowes Foods, Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Food & Beverage jobs in North Carolina?
Yes — 83 of the 9678 open food & beverage positions offer remote or hybrid work (28 remote, 55 hybrid).
How do I apply for Food & Beverage jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.