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Washington, District of Columbia, United States • Hybrid
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The IT Category Manager serves as the primary procurement liaison for the DIGITAL division, managing the end-to-end procurement lifecycle for IT categories including SaaS and cloud services. They are responsible for developing category strategies, negotiating high-value agreements, and aligning procurement with technology roadmaps and security requirements.
Requires a bachelor's degree and over 10 years of progressive procurement and category management experience specifically related to technology contracts. Candidates must have proven expertise in RFP processes, contract law, and managing complex IT managed services agreements.
About Us
The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work
Position Summary
The IT Category Manager (ICM) is a position within the Procurement Services Unit under the Finance and Administration Division. Reporting to the Associate Director of Procurement Operations Support, the ICM serves as the primary procurement liaison to PCORI’s DIGITAL Division. Manages the planning and execution of procurement strategies across assigned information technology categories covering PCORI’s IT portfolio including SaaS, cloud, infrastructure, and enterprise technology solutions. The ICM manages end-to-end (“cradle-to-grave”) procurement activities for IT procurements, while applying category management principles—such as market research, supplier segmentation, and lifecycle planning—to support informed sourcing decisions.
Serves as a key advisor on IT procurement strategy and works closely with senior DIGITAL leadership and business owners, the ICM aligns procurement strategies with technology roadmaps, security requirements, and organizational priorities to deliver best value, mitigate risk, and ensure sustainable vendor relationships. The ICM will support the Associate Director, Procurement Operations Support (ADPOS) in developing, advising, and driving procurement strategy to ensure continuous alignment with PCORI’s strategies, goals, and business objectives. Works with ADPOS to develop IT-specific category strategies incorporating the procurement and technology lifecycle planning, vendor consolidation, and alignment with DIGITAL’s enterprise architecture standards.
The IT Category Manager is expected to exercise high-level judgment to provide independent advice to departmental clients and resolve complex contractual issues. The role is responsible for conducting market research, drafting statements of work and deliverables, preparing RFPs, devising evaluation methodologies, weighting, and sourcing strategies for assigned IT categories, including SaaS, cloud services, and managed services—while serving as the negotiation lead for complex, high-value IT agreements including enterprise licensing, cloud subscriptions, managed services agreements. Furthermore, the ICM is expected to manage renewals and negotiations for renewals over $100K to ensure cost saving to PCORI. The PCM is authorized to analyze, collect, and prepare all documentation required to reconcile data and settle matters regarding costs, deliverables, and payments. To ensure organizational resilience, the position is also empowered to conduct risk compliance analyses and recommend alternative procurement methods to effectively mitigate vendor or service risks.
The ICM develops and enhances relationships with PCORI vendors and other internal stakeholders/partners. The position requires expertise in contracting laws, principles, and practices to apply procurement concepts to plan and manage highly specialized and routine procurements within the industries delegated to the operations support portfolio.
Job Duties and Responsibilities
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.
Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.
Required Skills
Required Experience
Compensation and Benefits
Salary Range: $115,000 - $130,000
The above range represents the salary range expected for the position; however, final offers are based on several factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may participate in PCORI-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents.
Conflict of Interest.
PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one’s decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI’s website. Disclosures must include all financial and business and personal associations with any health or healthcare-related organizations and include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one’s decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit PCORI-Conflict-of-Interest-Policies-Outside-Employment-Policy.pdf
PCORI conducts reference and background checks on all applicants.
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PCORI funds studies that can help patients and those who care for them make better-informed healthcare choices.
PCORI helps people make informed healthcare decisions, and improves healthcare delivery and outcomes, by producing and promoting high-integrity, evidence-based information that comes from research guided by patients, caregivers, and the broader healthcare community. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.
Offices: 1333 New Hampshire Avenue, NW Suite 1200, Washington, DC 20036, US
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