Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$12k/mo
Job Title Client Disputes Associate Job Description Minimum compensation: starting from 12 000 PLN. The final offer will be determined based on the candidate's experience and competencies. Client Disputes Associate - UK …
Skills: Dispute Resolution, Complaints Handling, FCA DISP Requirements, SRC Eligibility Criteria, Investigative Skills
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$16k/mo
Job Title Client Disputes Team Lead Job Description Minimum compensation: starting from 16 000 PLN. The final offer will be determined based on the candidate's experience and competencies. Client Disputes Team Lead Locat…
Skills: Team Leadership, Dispute Resolution, FCA DISP Compliance, Consumer Duty, Data Literacy
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$95/hr–$129/hr
Type of contract: B2B contract Salary range: 95 - 129 PLN net/h What will you do? You will work as part of a dedicated engineering team delivering flagship AI and ML solutions for the Credit and Lending domain, leading t…
Skills: Python, Java, LLM, RAG, Machine Learning
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$16k–$24k/mo
Type of contract: Employment contract Salary range: 15900-24300 PLN gross What will you do? You will join a DevOps product team responsible for building, maintaining and improving cloud-based solutions on Google Cloud Pl…
Skills: Google Cloud Platform, GKE, Jenkins, Git, Maven
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Credit Controller We are Farnell Global. The fa…
Skills: Credit Control, B2B Collections, French Language, German Language, English Language
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$15k–$22k/mo
Type of contract: Employment contract Salary range: 14600 - 22300 gross/month What will you do? You will support mission-critical Linux-based platforms within enterprise infrastructure, providing hands-on database admini…
Skills: Oracle, PostgreSQL, MS SQL, Linux RHEL, Database Administration
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Python, Power Automate, Power BI, Process Mining, AI Automation
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$20k–$27k/mo
About Us At Medius, we believe managing finance should be about strategy, not stress. That same mindset shapes not only the solutions we build, but also the culture we create for our people. We remove complexity, embrace…
Skills: Python, Pandas, PySpark, SQL, Azure Databricks
Krakow, Lesser Poland Voivodeship, Poland · On-site
W naszym zespole będziesz odpowiadać za: Aktywną sprzedaż produktów finansowych dopasowanych do indywidualnych potrzeb klientów biznesowych. Zarządzanie portfelem klientów – będziesz pozyskiwać nowych klientów z segmentu…
Skills: Financial Product Sales, Business Client Management, Credit Analysis, Financial Analysis, Relationship Building
Krakow, Lesser Poland Voivodeship, Poland · On-site
Opis firmy Jesteśmy innowacyjną firmą z branży handlu hurtowego, należącą do Grupy METRO. Działając wspólnie w globalnej sieci MAKRO/METRO Cash&Carry, zapewniamy najwyższej jakości towary oraz kompleksowe rozwiązania biz…
Skills: Customer Service, Cashier Operations, Cash Reporting, Complaint Handling, Cashless Payment Supervision
Krakow, Lesser Poland Voivodeship, Poland · On-site
Our Partner is a fast-growing international retail Group specialized in immersive photography experiences, currently operating through more than 150 galleries worldwide. The Group combines owned subsidiaries, joint ventu…
Skills: International Accounting, Statutory Compliance, Tax Compliance, Monthly Closing, Audit Coordination
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$19k–$29k/mo
Type of contract: Employment contract Salary range: 18900 - 28900 gross/month What will you do? You will join a dedicated team developing flagship AI and ML solutions that are transforming the Credit and Lending landscap…
Skills: Python, LLM, RAG, Machine Learning, Deep Learning
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
About the role: We are looking for a (Junior) MDM Steward who will be responsible for ensuring the accuracy, consistency, and integrity of master data by overseeing entity verification, managing data‑matching workflows, …
Skills: Master Data Management, SAP MDG, SAP ERP, MS Excel, Data Quality Reporting
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
About the role: We are looking for a Junior MDM Steward who will be responsible for ensuring the accuracy, consistency, and integrity of master data by overseeing entity verification, managing data‑matching workflows, an…
Skills: Master Data Management, SAP MDG, SAP ERP, Microsoft Excel, Data Cleansing
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Company Description Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a fe…
Skills: Debt Asset Management, Structured Finance, Investment Banking, Excel, VBA
Krakow, Lesser Poland Voivodeship, Poland · On-site
Why you'll love working at Xceedance: The people - We’re a diverse, collaborative team that brings together different perspectives and talents. What connects us is a shared mindset: delivering real value and enjoying the…
Skills: Invoicing, Collections, Cash Application, Financial Analysis, Excel
Krakow, Lesser Poland Voivodeship, Poland · On-site
Why you'll love working at Xceedance: The people - We’re a diverse, collaborative team that brings together different perspectives and talents. What connects us is a shared mindset: delivering real value and enjoying the…
Skills: Analytical Skills, Problem Solving, Attention To Detail, Microsoft Excel, English Proficiency
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Belgian Payroll, Workday, Payroll Reconciliation, Time and Absence Management, French Language
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Job Description Tieto Tech Consulting, is looking for a highly skilled and motivated Roaming Business Expert, a professional who will join a project within a Telecom Team for our respectful client BICS. Join the team of …
Skills: IOT Negotiations, Contract Management, Financial Reconciliation, Roaming Strategy, Stakeholder Engagement
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable imp…
Skills: Statutory Reporting, Local GAAP, US GAAP, Financial Statements, Audit Coordination
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Own and resolve frontline client disputes for UK customers in accordance with FCA DISP and SRC requirements. Investigate issues across trading and onboarding journeys while collaborating with cross-functional teams to drive client outcomes.
Requires experience in dispute resolution or complaints handling within financial services, fintech, or banking. Must have working knowledge of FCA DISP requirements and strong investigative and communication skills.
Minimum compensation: starting from 12 000 PLN. The final offer will be determined based on the candidate's experience and competencies.
Client Disputes Associate - UK Customer Experience
Location: Krakow / Hybrid
Department: Customer Experience
Reports to: UK Disputes Team Lead
IG Group is a FTSE 100 global fintech, operating across 18 countries and serving over 350,000 active clients. We provide leveraged and non-leveraged trading across a broad range of asset classes, as well as share dealing and investment products through our retail brands. We are in the middle of a significant transformation - building a digital-first, AI-enabled Customer Experience function that delivers exceptional client outcomes while meeting the highest regulatory standards. As part of that, we are building a dedicated UK Client Disputes team from the ground up.
We are looking for a Client Disputes Associate to join the founding team. You will own frontline dispute resolution for UK clients - investigating thoroughly, communicating clearly, and resolving complaints under the Summary Resolution Communication (SRC) process in line with FCA DISP requirements. Cases that cannot be resolved within the SRC window are escalated to the specialist complaints function. This is a hands-on role that requires precision, ownership, and the ability to handle complex or sensitive cases with professionalism.
We value accountability, transparency, and a genuine focus on client outcomes. We want people who take ownership, communicate clearly, and care about getting it right.
The future gets built here. We’re a global fintech that’s growing stronger, built on scale, legacy, and proof – but driven by people who want to shape what comes next, not just maintain what exists. At IG, you won’t watch from the sidelines; you’ll work on real products and platforms that help thousands of customers access markets and grow their wealth. We think like a start-up, but we deliver like a FTSE-listed business. Innovation isn’t a chapter in our story, it’s the standard – from our trading platforms to our data and client experiences. If you bring curiosity, ambition and a high bar for your own performance, we’ll give you the backing, tools and exposure to do game-changing, career-defining work. Today, we’re a global fintech company incorporating the IG, tasty, IG Prime, Freetrade and Independent Reserve brands, with a presence in 18 countries across five continents – Europe, North America, Africa, Asia-Pacific and the Middle East. Our award-winning products and platforms empower customers all over the world to unlock opportunities around the clock, giving them access to over 19,000 financial markets. Today, more than 700,000 customers call IG Group home.
Offices: Cannon Bridge House, 25 Dowgate Hill, London, EC4R 2YA, GB · Level 7, 417 St Kilda Road, Melbourne, VIC 3004, AU · 311 South Wacker Drive, Al Fattan Currency House, Tower 2 Level 27, Dubai, AE · 17 Avenue George V, Paris, 75008, FR · Zweigniederlassung Deutschland, Berliner Allee 10, Düsseldorf, 40212, DE
There are currently 242 open finance & accounting positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include State Street, GFT Technologies, Aon, Ecolab, PwC, among others. Browse the listings above to see every active employer.
Yes — 193 of the 242 open finance & accounting positions offer remote or hybrid work (17 remote, 176 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
