Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Skills: Salesforce Development, Apex, Lightning Web Components, Salesforce Billing, CPQ
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Senior+$372M raised
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Skills: Oracle Fusion Cloud HCM, Absence Management, Oracle Time and Labor, Performance Management, Goal Management
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Mid level$372M raised
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Skills: Sales, Account management, Pipeline management, Project management, Time management
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Skills: Packet-based analysis, TCP, IP networking, Corvil, Financial services
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Skills: C, Linux, Multi-threaded application development, IP networking, Problem-solving
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Skills: C++, Linux, Multi-threaded Application Development, IP Networking, Automated Testing
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Skills: Rack and Stack, Fiber and Copper Cabling, Hardware Troubleshooting, Cabinet Audits, Circuit Testing
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Entry level$372M raised
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Skills: Equipment Rack and Stack, Fibre and Copper Cabling, Hardware Troubleshooting, Cabinet Audits, Circuit Testing
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Skills: C Development, Linux, Financial Trading Concepts, FIX Protocol, High-Performance Systems
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Belfast, Northern Ireland, United Kingdom · Hybrid
Mid level$372M raised
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we hel…
Skills: C++, Java, Linux System Administration, Network Topology Optimization, Latency Analysis
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Full-time
bachelor degree
Posted 4d ago
~40 hrs/week
Responsibilities
The Site Reliability Engineer will manage production environments, including software upgrades, performance tuning, and proactive monitoring. They will also work closely with development and network teams to resolve customer requests and implement automation to ensure customer success.
Requirements
Candidates must hold a bachelor's degree in an engineering discipline or have relevant work experience in financial services front office systems. Strong proficiency in Linux, networking, and programming languages like Python, C++, or Java is required.
Full job description
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.
Purpose of the role
Pico Site Reliability Engineering is a customer-faced group engaged with our customers, development and production teams to ensure customer success with implementing Redline products. Preferred candidates strive to work in an entrepreneurial environment, have an interest in automation and technology, and are committed to customer satisfaction.
Responsibilities and duties (include but not limited to)
Assist clients in solving problems and maximizing the value of Redline products and services within their enterprise.
Respond promptly to production issues, provide workarounds whenever possible.
Replicate customer issues and verify fixes for customer patches and releases.
Manage production environment:
Software upgrade
Routine changes
Proactive monitoring
Performance tuning of applications
Assess impact of exchange-driven initiatives and participate in relevant weekend testing
Work closely with development engineers to promptly resolve customer requests.
Work closely with Pico server and network teams for issue troubleshooting and change management.
Elevate Redline managed practice and ensure customer success by:
Putting in place the necessary automation and scripting.
Continuous improvement of tools (monitoring, inventory, runbooks.)
Education, Skills and background (incl. Education and Experience Requirements)
Bachelor’s degree or higher in an Engineering discipline ie. Computer Science, Electrical Engineering, Math or Management Information Systems or relevant work experience.
Experience with financial services front office systems, market data tickerplants, order execution technology and the global exchange technology landscape.
Strong understanding of Linux and linux performance tuning.
Solid experience with Intel based computer architecture and IT systems networking.
Experience with programming and scripting, knowledge of Python, C/C++ or Java is a plus.
Excellent customer service attitude and interpersonal skills.
Strong communication skills both written and verbal.
Experience working in a team-oriented, collaborative environment.
Task and result oriented with strong work ethics and values.
Ability to be flexible and adapt to any given situation.
Working Arrangements
This is a hybrid position with weekly time in the office with the flexibility of working from home. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). The team operates in follow the sun model and the role holder is expected to work an 8 hour shift between 8am-7pm depending on the rotational arrangements, Monday to Friday. For continuity of service, working early or late shifts, bank holidays and infrequent weekend tests will be required, in which case, scheduling will be adjusted accordingly.
IMPORTANT DATA PRIVACY INFORMATION:
This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED.
For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.
Be a part of Pico Family
Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Related keywords
Site Reliability EngineerMarket dataManaged infrastructureLinuxPythonC++JavaAutomationScriptingIntel architectureNetworkingPerformance tuningOrder executionTickerplantsExchange technologyProduction environment
The leading provider of technology services for the financial markets community.
Industry
Financial Services
Company size
201-500 employees
Founded
2009
Headquarters
New York, New York
LinkedIn followers
23,514
Total funding
$372M
Pico is a leading global provider of mission-critical technology services, software, data, and analytics for the financial markets community. We power mission-critical applications for the most sophisticated and advanced financial institutions including banks, exchanges, asset managers, hedge funds, and fintech providers to operate with speed, precision, and operational confidence.
OUR COMPREHENSIVE ECOSYSTEM OF PRODUCTS INCLUDES:
◼︎ Enterprise Data & Analytics: We provide real-time observability across trading platforms and market infrastructure. Our solutions turn high-fidelity telemetry into actionable intelligence, giving firms deterministic insight into latency, performance, and market integrity for better decision-making and compliance.
◼︎ Data & Trading Execution Software: Built for scale and determinism, our high-performance software handles market data normalization and order execution. We support modern electronic trading workflows across venues and asset classes, integrating seamlessly with analytics and infrastructure layers.
◼︎ Global Market Services: We offer high-performance, resilient infrastructure and connectivity spanning over 55 data centers. Our managed services enable firms to operate reliably across regions without the complexity of building and maintaining proprietary infrastructure.
GLOBAL SCALE:
With 19 offices worldwide and global 24/7 support, Pico provides top banks, exchanges, asset managers, and trading firms worldwide with strong business resilience and operational stability across markets, our expertise spans trading, data, exchange businesses, market structure, and the application of technology solutions.
AWARD-WINNING EXCELLENCE:
Recognized for innovation, Pico recently earned wins in the TradingTech Insight Awards Europe 2025 for "Best Time Stamping/Latency Measurement System" and American Financial Technology Awards 2025 for "Best Data Analytics Provider."
Visit www.pico.net to learn more.
Offices: 32 Old Slip, 16th Floor, New York, New York 10005, US · 311 S Wacker Dr, Suite 420, Chicago, Illinois 60606, US · 2-3-2 Marunouchi, Chiyoda-ku, Level 1, Yusen Building, Tokyo, Tokyo 100-0005, JP · 155 Bishopsgate, 2nd Floor, London, United Kingdom EC2M 3TQ, GB · 30 Cecil Street, Prudential Tower, Level 23-05/06, Singapore, Singapore 049712, SG
The leading provider of technology services for the financial markets community.
Industry
Financial Services
Company size
201-500 employees
Founded
2009
Headquarters
New York, New York
LinkedIn followers
23,514
Total funding
$372M
Pico is a leading global provider of mission-critical technology services, software, data, and analytics for the financial markets community. We power mission-critical applications for the most sophisticated and advanced financial institutions including banks, exchanges, asset managers, hedge funds, and fintech providers to operate with speed, precision, and operational confidence.
OUR COMPREHENSIVE ECOSYSTEM OF PRODUCTS INCLUDES:
◼︎ Enterprise Data & Analytics: We provide real-time observability across trading platforms and market infrastructure. Our solutions turn high-fidelity telemetry into actionable intelligence, giving firms deterministic insight into latency, performance, and market integrity for better decision-making and compliance.
◼︎ Data & Trading Execution Software: Built for scale and determinism, our high-performance software handles market data normalization and order execution. We support modern electronic trading workflows across venues and asset classes, integrating seamlessly with analytics and infrastructure layers.
◼︎ Global Market Services: We offer high-performance, resilient infrastructure and connectivity spanning over 55 data centers. Our managed services enable firms to operate reliably across regions without the complexity of building and maintaining proprietary infrastructure.
GLOBAL SCALE:
With 19 offices worldwide and global 24/7 support, Pico provides top banks, exchanges, asset managers, and trading firms worldwide with strong business resilience and operational stability across markets, our expertise spans trading, data, exchange businesses, market structure, and the application of technology solutions.
AWARD-WINNING EXCELLENCE:
Recognized for innovation, Pico recently earned wins in the TradingTech Insight Awards Europe 2025 for "Best Time Stamping/Latency Measurement System" and American Financial Technology Awards 2025 for "Best Data Analytics Provider."
Visit www.pico.net to learn more.
Offices: 32 Old Slip, 16th Floor, New York, New York 10005, US · 311 S Wacker Dr, Suite 420, Chicago, Illinois 60606, US · 2-3-2 Marunouchi, Chiyoda-ku, Level 1, Yusen Building, Tokyo, Tokyo 100-0005, JP · 155 Bishopsgate, 2nd Floor, London, United Kingdom EC2M 3TQ, GB · 30 Cecil Street, Prudential Tower, Level 23-05/06, Singapore, Singapore 049712, SG