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Manage the full commercial relationship and strategic growth for complex financial institutions, focusing on retention and expansion. Lead executive business reviews and oversee the delivery of unified controls frameworks to ensure client satisfaction and regulatory compliance.
Requires deep expertise in enterprise compliance technology, financial services regulatory environments, and multi-stakeholder account management. Must have a proven track record in commercial lifecycle management for enterprise SaaS, including renewals and churn mitigation.
Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.
From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.
Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.
We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.
Behavox's Strategic Account Managers own the full commercial relationship with some of the world's most complex and highly regulated financial institutions. This includes delivery outcomes, commercial performance, executive relationships, and long-term strategic growth across a portfolio of global banks, hedge funds, asset managers, and energy firms operating under the world's most demanding regulatory frameworks.
Clients in this portfolio are building or strengthening unified controls frameworks that bring together communications surveillance, trade surveillance, compliant archiving, and policy management into a single, defensible control system. The Strategic Account Manager's role is to understand where each client sits on that journey, ensure Behavox is delivering against their current needs, and position the platform to serve the full scope of their controls framework over time. This requires full end-to-end ownership of the relationship, delivery, health, satisfaction, retention, and growth for every account in the portfolio, operating with a high degree of autonomy on account strategy, renewals, escalations, and executive relationships.
The role requires the ability to think strategically and execute operationally, often in the same day. The Strategic Account Manager will own all renewals across the portfolio, build retention strategy, lead negotiations, and close; accurately forecast ARR churn risk and develop mitigation plans; drive inbound expansion deals independently in collaboration with Account Executives; and lead executive business reviews that are genuinely strategic: conversations about compliance posture, regulatory risk, control maturity, and platform value.
This is a hybrid position based out of our Houston office.
What You'll Bring
What You'll Do
What We Offer
About Our Process
We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment.
During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.
The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.
Please note that:
Unified Surveillance. Unified Archive. Unified Controls.
Behavox is an AI company that helps organizations safeguard and enhance their businesses through a unified controls framework. Its AI-native platform brings together communications surveillance (Quantum), trade surveillance (Polaris), regulatory data retention (Intelligent Archive), and policy management (Pathfinder) on a single, integrated platform. Behavox enables firms to detect risk, meet regulatory obligations, reduce operational complexity, and turn enterprise data into revenue. Founded in 2014 and headquartered in London, Behavox serves a global client base across financial services and other regulated industries, with offices in North America, EMEA, and APAC.
Offices: 30 Stamford Street, London, England SE1 9LQ, GB · 1275 Avenue des Canadiens-de-Montréal, (6th floor), Montreal, Quebec H3B 0G4, CA · 5 Shenton Way, Central Business District, Singapore 068808, SG · 800 Bellevue Way NE, Bellevue, Washington 98004, US · 1 Chome-6-5 Marunouchi, Tokyo, 100-0005, JP
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