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Full-time
professional certificate
Medical, Dental, Vision FSA, Life Insurance, Supplemental Life Insurance, Supplemental Insurance
Posted 17d ago
~40 hrs/week
Remote in Dallas, Texas, United States, Houston, Texas, United States
Responsibilities
The representative will manage client policies, handle marketing campaigns, and process policy changes. They are also responsible for customer acquisition, providing quotes, and cross-selling insurance products.
Requirements
Candidates must hold a General Lines License and possess strong communication and multitasking skills. Proficiency in Microsoft Office is required, and experience with EZLynx is preferred.
Full job description
Aurora Insurance Services, a division of First Continental Mortgage, primarily focuses on writing home, auto, and life insurance with a strong emphasis on home insurance through our affiliate mortgage companies and their respective home builders.
We are seeking an experienced Customer Service Representative who thrives at multitasking in a high-volume setting for our Houston OR Dallas office. This role can be remote or partially remote for a well-qualified candidate.
Key Responsibilities
Assist with client policies and marketing/email campaigns.
Respond to requests/leads via phone or email in a prompt and professional manner.
Transacting policy changes.
Customer acquisition by building a strong rapport with current and prospective clients.
Provide quotes as requested.
Cross-selling.
Policy renewal offerings.
Request missing and/or required information from client by phone, via email, or letter.
Other duties as assigned.
Requirements
Must be General Lines Licensed.
Excellent communication and interpersonal skills, including phone etiquette.
Adept at time management and multitasking.
Skillful in Microsoft Office including Microsoft Word, Outlook, and Excel.
Knowledge of the EZLynx is preferred but not required.
Applicants with strong management skills can potentially grow into a future managerial position as the company grows.
What Aurora Offers
We offer a competitive compensation package including base salary, where you will be rewarded for your performance and recognized for delivering a high level of customer service. Other benefits include:
Beginning with just two employees in 1992, and a vision of what a successful and sustainable mortgage company would look like, First Continental Mortgage has grown into a home financing leader specializing in joint ventures and strategic partnerships in the mortgage industry.
Today, First Continental Mortgage is led by Andy Perlman, a 25-year veteran in the home building and mortgage lending arena. With over 200 employees, First Continental supports its affiliated business partners from Washington state to Georgia providing exceptional customer service to homebuyers as well as its builder partners.
FIRST CONTINENTAL MORTGAGE HIGHLIGHTS
• Nationwide mortgage lender solely focused on home builders with dedicated systems serving the builder business
• Founded in 1992
• Specialties include joint ventures and strategic partnerships
• 10 operating joint ventures with $2.6 billion in annual production, 6,000+ annual closings
• Working with five of the top 65 home builders per Builder Magazine's top 100 builders based on closings
• Direct Seller/Servicer of Conventional, FHA and VA loans
• An Executive management team consisting of long-time originators
• Loan originators who are experts in the new home buying process with an average of 15 years of experience
• Technology (online app, automated marketing, pricing, etc.) used to assist loan originators in delivering exceptional home buying experiences
• Dedicated Solution Center offers those with less-than-perfect credit a path to home ownership or improved interest rates
Offices: 6002 Rogerdale Road, Suite 500, Houston, TX 77072, US
How much do Finance & Accounting jobs in Texas pay?
Based on 3733 listings with disclosed salaries, most finance & accounting jobs in Texas pay between $65k–$187k per year. Individual offers vary with seniority, company size, and specialization.
How many Finance & Accounting jobs are open in Texas right now?
There are currently 16,807 open finance & accounting positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Texas?
Companies currently hiring include JPMorganChase, Frost, Prosperity Bank, Bank of America, Wells Fargo, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Texas?
Yes — 4944 of the 16807 open finance & accounting positions offer remote or hybrid work (1719 remote, 3225 hybrid).
How do I apply for Finance & Accounting jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.